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Technical Project Management, Quality Assurance Engineering

Location:
Ardmore, PA
Posted:
January 08, 2024

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Resume:

CHARLES F. SANDERS JR.

**** ********* **** *****: 610-***-****

Ardmore, PA 19003 ad2kc4@r.postjobfree.com Cell: 610-***-**** Profile Summary

Accomplished technology professional, with proven results and experience in, program management, product marketing, business development, manufacturing operations, quality assurance, and complex systems integration. Results oriented focus, with the ability to provide significant contributions in productivity and performance improvements, and well managed implementations of advanced technology systems solutions to improve operations and product delivery processes.

PROFESSIONAL EXPERIENCE

Principal - CMO/CTO: GTMS – Global Technology Management Solutions - Ardmore, PA - 2023 – Present Current Engagement:

Acting CMO/CTO for Blood Sugar Central, a Start-up division of Great Life Inc., CMO Responsibilities

o Oversee the company’s overall advertising and sales strategy o Drive revenue by increasing sales through marketing activities o Develop the structure of the business’s marketing department CTO Responsibilities

o Develop technical aspects of the company’s strategy to ensure alignment with its business goals o Discover and implement new technologies that yield competitive advantage o Supervise system infrastructure to ensure functionality and efficiency o Build and monitor quality assurance and data protection processes PROFESSIONAL EXPERIENCE

Senior Test Architecture & Data Center Infrastructure Engineer, Comcast, Phila, PA 2009 – 2022-12-31 Professional leader providing guidance and direction in an accelerated dynamic environment, solving complex problems with a combination of experience, a range of skill sets, and a dose of innovation and creativity. Building relationships across cultural, and organizational areas, adapting to situations at hand, and assuming ownership to drive performance by presenting sound evidence in support of innovative solutions.

• Managed the multi-million dollar CAPEX planning and purchasing activities for the RDK QA organization. Established tracking mechanisms associated with all QA infrastructure and equipment expenditures. This was in support of QA Managers to obtain their strategic test objectives for the year. Incorporated a 20-30% yearly increase in CAPEX spending, while still meeting all financial objectives.

• Managed a facility expansion by ensuring environment readiness, and coordinating installation, configuration and population of 65 test racks with associated routers, servers and WiFi test equipment, while also managing the rack buildout and support team in another facility with 150 test racks with WiFi isolation chambers. This activity enabled expansion of remote access by multiple test teams to a wide range of DUT’s.

• Provisioning and Billing Subject Matter Expert supporting multiple dev/sec/ops teams. Generated, automated, documented and improved device provisioning and billing processes to reduce QA test times by 30%. Utilized converged video, data, and voice delivery systems to provision devices/services, generate process definition documents, and design End-to-End Quality Assurance test cases.

• Migrated to a Dev/Ops sprint integration and deployment model for new and sustaining products. Worked with other QA engineers, software development engineers, product managers and vendors, especially on Defect Definition and Resolution by supplying data, diagnostic logs, images and videos of specific failure conditions, along with any insight/narratives required.

• Developed and submitted test plans, implemented test cases, compiled test suites, and entered test results, utilizing HP Quality Center (HP-QC-ALM-Octane). Generated QA reports with resultant charts and graphs utilized Tableau/Smartsheets & Rally reporting systems for Agile/SCRUM project management and tracking.

• .

CHARLES F. SANDERS JR. Page 2

PROFESSIONAL EXPERIENCE - continued

Principal: GTMS – Global Technology Management Solutions – Ardmore, PA 2002 – 2009 Selected Engagements:

Provided Business Development Services, Market Analysis, and General Management of Manufacturing Operations to various clients:

o Responsible for Business Development of both commercial and government sectors. Increased commercial revenue by 30% and government revenue by 100%

o Provided a web site effectiveness analysis and improvement recommendation, inputs regarding trade show strategy and preparation plans, sales tools development and distribution, and an initial method for proactive sales lead generation. Potential customer contacts increased by 136%. o Generated and delivered a detailed marketing analysis of the Flip Chip and Optoelectronic semiconductor device market. A preliminary product launch plan for a flip chip assembly solution was supplied and a subsequent multi million dollar product line launch was later implemented. o Performed internal audits that resulted in a successful 1st time ISO 9001-2000 registration Product Manager: Kulicke & Soffa Industries – Willow Grove, PA 1993 – 2002 Directed worldwide product launches of a series of new product lines ($20M-$50M) via direct and Value-Added-Reseller

(VAR) sales channels, that contributed to increasing total revenue from $170M in 1994 to $900M in 2000.

(Certified ANSI/ISO/ASQ Q9000-2000 Internal Auditor) o Directed worldwide activities in business development, licensing, brand management, marketing research, and sales. Focused on customer needs assessment & relationship management. o Responsible for competitive analysis, industry/technology trends, positioning/pricing strategy, marketing/sales plans. Multiple product line P&L management.

o Negotiated Customer Requirements, Solution Proposals, Cost of Ownership (COO), Partnership Alliances, and in unique cases, Competitive Alliances.

o Launched a series of automated material transport (MTS) systems with tracking/management software that enhanced the management of semiconductor assembly manufacturing facilities and augmented main product line sales by 20%. o Launched an automated high speed, vision directed, motion-controlled, high powered laser, solder ball attachment system into a new semiconductor assembly market area and realized an initial $3M in revenue New Products Manager: Commodore – West Chester, PA 1992 – 1993 Captured an additional 5% global market share by improving time-to-market cycle time by 30%, while introducing a series of new multi-media Amiga workstations through VAR sales channels.

• Managed product marketing activities and improvements in business processes associated with ERP/ Information Systems, Supply Chain Management (SCM) strategies, Engineering/WorkFlow and Lean Manufacturing processes.

• Targeted product promotions to highlight the imaging manipulation capability of the Amiga systems, which were the leading edge image enhancement platforms that influenced the evolution of the special effects industry.

• Established and managed all new product launches and developed marketing and sales plans for direct sales personnel and global business partners.

CHARLES F. SANDERS JR. Page 3

PROFESSIONAL EXPERIENCE – continued

Life Cycle Program Manager: Unisys – Blue Bell, PA 1982 –1991 Improved manufacturing surface mount assembly and test processes to reduce Work-In-Process (WIP) by 30% and overall cycle time by 50%; thereby increasing capacity to generate an additional $20M in annual revenue.

• Experienced in reviewing and analyzing complex development, manufacturing and distribution processes in order to target solutions in; cycle time reduction, space optimization, work-in-process (WIP) reduction, throughput increase, yield improvement, increased equipment utilization or improved overall equipment effectiveness(OEE).

• Implemented detailed Statistical Process Control (SPC) techniques resulting in a 15% test process throughput increase.

• Successfully managed the transfer of system engineering, production test and product delivery operations, to domestic and international locations with no interruption in current product deliveries or planned product introductions.

• Provided formal Phase Review/Life Cycle plans for a series of Mainframe and Work Station product introductions.

• Implemented Manufacturing and Distribution Resource Planning (MRP/DRP) systems, Computer Integrated Manufacturing

(CIM) systems, Manufacturing Execution Systems (MES), Product Data Management (PDM) systems, Statistical Process Control (SPC) systems, ISO 9000 Quality Verifications Systems (Certified ISO 2000 Internal Auditor), Just-In-Time (JIT) material delivery modules and Concurrent engineering systems using Quality-Function-Deployment. EDUCATION

BS, Electrical Engineering, (Magna Cum Laude) TEMPLE UNIVERSITY, Phila., Pa. BA, Philosophy, LaSALLE UNIVERSITY, Phila., Pa.

LinkedIN Profile: https://www.linkedin.com/in/chucksanders/ Professional and Technical Exposure plus Continued Education:

• Project Management (MS-Project, Primavera, ProjectLibre, RALLY for Agile/SCRUM project tracking, Tableau, SmartSheet),

• Management (Myers-Briggs, Johari Window, FIRO-B Relationship Orientation, HBDI-Brain Mapping, Situational Leadership Adaptability Model, 360 Degree Leadership Style)

• Platforms and Operating Systems: MS/Windows (95/98/Me/NT/2000/XP/VISTA/Win7-8-10-11, Server2003/8/12/19), Mid/Mainframe (AS400, VMS, Unisys A-Series), Linux (RedHat-CentOS/Fedora, Debian/Ubuntu, OpenSuse, Servers/Desktops)

• Embedded Platforms and Robotics: Settop/CableModem RDK, Arduino, RaspberryPI, Beaglebone

• Development (Containers-LXC/LXD, Docker) (Orchestration-Ansible, Kubernetes) (Git-Repositories + GitBash)

• Databases (Access, MySQL, SQL, Mongo),

• E-mail (Outlook, Evolution, Thunderbird)

• Web Technologies (LAMP appStack Apache/MySQL/PHP/Python/Perl, Drupal, APIs-Postman,SoapUI)

• AI, Machine Learning (R, Python, TensorFlow), + Visualization (Tableau, SmartSheet)

• Document Management (MS Office, LibreOffice, SharePoint, Confluence),

• Ticketing Systems (JIRA, TechSpot, ServiceNow, Remedy),

• HR (Clarity, PeopleSoft, Beeline), + Accounting (QuickBooks, Sage MAS-90),

• Graphics/Video (Photoshop, Visio, Gimp, Kdenlive, OBS Studio, Blender),

• Enterprise Resource Management (BAAN, BMACS, Oracle, SAP),

• Simulation (ProModel, Autosimulations, Logisim),

• Engineering/Design (KiCAD, LibreCAD, Fritzing, AutoCad, SDRC, QAD, PDM/PDD),

• Manufacturing (Operations Management, ISO9001, Six-Sigma, OEE, COO, ROI, IRR + MES/ERP Systems),

• Government Procurement (ePipeline, FedBizOps, GSA Schedule, NISH/JWOD, SIC codes),

• CRM (ACT!, Salesforce.com, Microsoft Dynamics),

• Wireless Technology (WiFi 5, 6, 6E and cellular LTE) + Debug and Analysis Tools (Proprietary logs, Wireshark, Splunk)

• Provisioning Converged Video/Voice/Data (BACC-CMTS Cable Modem Termination System, OLT/ONU Fiber Termination Systems, AMDOCS-DDP/Comtrac & CSG-Rumba/ASCR Billing Systems, Motorola DAC & Cisco DNCS/EC Video Controllers, Video/Content-On-Demand Server Apps, WMS Mintek),

• QA/Test (HP-Quality Center/ALM/Octane, HP-Quick Test Pro, SoapUI/RESTful web services, Selenium, Teradyne & Genrad System Component Test Scripting)

• Technical Training: CSQA/CSTE, MCSE, CCNA, VirtualBox/VMWare/Hyper-V, CompTIA, LPIC & CISSP/CSSP



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