Nicole F. Freeman
**** **** ***** **. ********, VA 23225
*.***********@*****.***
I am seeking a full-time position with an organization that will encourage professional growth and advancement.
Experience
October 2023 – Present
Home Helpers, Home health PCA
Assist clients with their daily ADL’s and iADL’s. Perform housekeeping tasks. Medication reminders. Preparing meals and snacks, feeding. Providing companionship. Transporting to and from doctor’s offices and the grocery store.
June 2006 – Present
Childcare Coordinator/Owner, Nikki’s 24 Childcare
Provide continuous supervision to children during indoor and outdoor activities while assisting to create and maintain safe learning and playing environments. Following specific educational curriculums to ensure that all children met or exceeded expectations. Implement and enforce policies and procedures. Consistently met with parents to discuss business operations and rules. Filing child records and payments.
October 2019 – November 2020
Dispatch Coordinator, Future Living21
Prioritize calls according to urgent and needs. Managing truck drivers’ schedules and routes. Scheduling freight to be picked up and delivered. Documenting all calls, deliveries, routes and times for pickups and delivery.
March 2019 – October 2019
Residential Counselor, Kingdom Dominion
Provide residents with support. Organize group events. Oversee residents with safety.
Refer residents to community resources. Implement and enforce rules. Maintain resident records.
April 2006 – June 2006
Receptionist, Cargill Inc.
Complete clerical work to assist in other departments. Greet all customers/callers in a friendly and professional manner. Schedule meetings when necessary. Complete inventory/ordering of necessary office supplies and ensuring supplies were consistently stocked for staff. Answered and directed phone calls. Promptly delivered messages and mail with relevant information.
Nicole F. Freeman Page 2
April 2005 – July 2008
Lead Sales Associate, Circuit City
Create an unparalleled experience for all customers. Assist store managers in greeting customers. Coaching sales associate in assessing customer needs and quickly resolving customer grievances. Assist with inventory counts. Maintaining store appearance and merchandising standards.
Education
Norfolk State University
August 2000 – August 2002
Brunswick County September 1997 – December 1999
Highland Spring High School January 2000 - June 2000
High school diploma
Skills
Highly motived, reliable, confident, and committed to maintaining professional standards.
Skill at working in teams or independently, muti-tasking, and delegating responsibilities.
Microsoft offices (45 WPM).
Patience with customers/situations and a great problem solver.
Effective communicator/listener.
Answering multi-line phones
Reference
Upon request