Medical Assistant Customer Service
Resume:
Hicksville, NY *****
ad2k9y@r.postjobfree.com
SAMANTHA CONNELLY
OBJECTIVE
Skilled medical professional who possesses great ability to lead other, great communication skills, excellent customer service skills, dependable clinical skills, productive time management skills and an active and motivated will to succeed. Also possess purchasing and inventory experience, computer skills including Microsoft word, excel, power point, Sorian and EMR (patient scheduling system).
EXPERIENCE
LEAD MEDICAL ASSISTANT/SURGICAL SCHEDULER
North Shore OB GYN Associates – Great Neck, NY
April 2010 – present
Lead Medical Assistant: Takes vital signs, venipuncture, urinalysis, charting lab results, taking temperatures, fetal stress testing, STD testing, assisting in general exams, assisted on in-office procedures, interacted with patients, run daily quality controls, storage of bio-hazardous waste, keeps inventory of supplies and orders needed supplies, prepares hospital paperwork for OB patients and submits them to the hospital. Takes part in new hire interviews, trains new hires. Keeps track of daily logs and schedules. Makes service call appointments for equipment. Point person for other medical assistants in the office. Make weekly schedule for MOAs. Takes part in quality visits in the office. Point person for lab director and outside persons. Use of Medical EMR (Allscripts)
Surgical scheduling: Booking surgeries. Making, canceling and rescheduling patient appointments. Communication with hospital surgical scheduling team. Experience with Microsoft Outlook, Word, Excel and Teams. Experience with doctors Outlook calendar. Insurance verification. Use of surgical booking EMR.
MEDICAL ASSISTANT
Dr. Frederic Mintz – Internal Medicine – Syosset, NY
April 2006 – April 2010
Took vital signs, venipuncture, electrocardiograms, hemodynamics, ABI’s, collected specimens, interacted with patients, ran daily quality controls on cbc machine and x-ray machine, developed chest x-rays, storage of bio-hazardous waste, ordered supplies, gave injections, urinalysis, throat cultures, spirometery, nebulizer treatments, finger pricks for glucose, cholesterol and INR checks, order blood tests on requisition forms and on lab computers answered phones, book, reschedule and cancel appointments, submit referrals, prepare/clean exam rooms
MEDICAL ASSISTANT
Peyman Zandeith – OB/GYN – Bethpage, NY
December 2005 – January 2006
Interacted with patients, collected specimens, venipuncture, urinalysis, charting, took vital signs, OB/GYN procedures, used Doppler to get fetal heartbeat, storage of bio-hazardous wastes, gave instructions on certain procedures, prepared/ cleaned exam rooms.
ASSISTANT MANAGER
G&G Retail – Hicksville, NY
September 2002 – December 2005
Management skills, customer service, answered phones, associated with the corporate office, handled money and bank deposits, helped in training process of new employees, opened and closed store and registers.
SALES ASSOCIATE
Bagel Go Round
May 2000 – December 2002
Customer service, answered phones, took orders, prepared food, cleaned store, assisted in training of new employees.
EDUCATION
SANFORD BROWN INSTITUTE
Garden City, NY
January 2005 – October 2005
Medical Assistant Program – 3.7 GPA
An intense 900 hour course consisting of clinical and theoretical applications of essential medical assisting skills including:
Administrative Duties and Health Insurance Processing:
Computer usage, coding, patient scheduling and claims processing.
Lab Procedures –
Microscope usage, collecting specimens, smear procedures, occult blood test, glucose test, venipuncture and urinalysis.
Clinical Skills –
Monitoring vital signs, charting, exam methods, electrocardiograms, OB?GYN procedures, storage of biochemical waste and CPR.
Medical terminology, Anatomy and Physiology
CERTIFICATION
CPR
Medical
Medical Scribe
REFERENCES
Maryellen DiPaolo
56-51 217th street
Bayside NY 11364
Theresa Lovergine
634 Broadway
Bethpage NY, 11714
Rita Doyle
21 Thimble lane
Hicksville NY, 11801
Contact this candidate