Swarupa Chinary

Medical Admin Assistant

Avon, OHIO -44011

Contact:

317-***-****

ad2k9r@r.postjobfree.com

OBJECTIVE

Excellent verbal and written communication skills deliver quality work. Self-starter and create a positive work environment. Quick learner, analytical and problem-solving skills with ability to coordinate and work as a team. Committed to provide excellent customer service and achieve goals.

Language Skill

English, Hindi, Telugu, Oriya

Good organization skill

A medical office has a lot of moving parts, from complicated scheduling to thousands of patient records and bills. To be able to manage it all you must have good organizational skills. Without good organization the office will not run smoothly, and the repercussions can be serious. Poor organization could lead to billing errors, mistakes with prescriptions or dosing, and even diagnoses or procedures that get incorrectly coded.

Excellent Communication and Interpersonal Skills

WORK EXPERIENCE

DR Vikramjeet Kumar

Elyria, OH

Medical Administrative Assistant

February 2022 - Current

Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.

Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.

Organized paperwork such as charts and reports for office and patient needs.

Supported office staff and operational requirements with administrative tasks.

Developed and managed accurate and confidential patient records.

Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Prepared and maintained accurate digital health records for patients.

Converted paper charts into digital files and uploaded to EMR system.

Enhanced office productivity by handling high volume of callers per day.

Coordinated customer service, patient scheduling and billing.

Verified insurance coverage to prepare for upcoming patient appointments.

Completed billing and coding duties to handle submitted claims.

Communicated with patients regarding payments on outstanding accounts.

Advocated for patients through conversations with insurance representatives.

Audited customer files to verify medical necessity and satisfaction of coverage criteria.

Improved timely payment of bills by developing flexible payment plans for patients.

Kept organized documentation of prescription refill information for office of physicians.

Contacted patients regarding unpaid and underpaid accounts to resolve issues.

Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.

DM Associates (2004-2006)

Chartered Accountants

Account Associate.

Processed customer receipts and Payment to vendors

Handled Large volume Incoming calls and responded to wide range of customers

Tracking Past due vendors invoices

Maintaining petty cash Journal entries in Tally system.

Supervised and processed invoices and credit memos, Payment transactions and Bank reconciliations

Assisting in audit activities .

Other Activities:

●Volunteered at multiple non-profit organizations in Cleveland Food Bank .

●Volunteered and raised funds for Boys Scout activities in Avon

EDUCATION

Berhampur University, India - 2004

Bachelor’s In arts (BA)

TCIL IT Computer education and Training Center- 2005

MS office training, C++ Training, Tally (Accounting Package)

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