DEEPAK PAL

Leesburg, VA ***** • 571-***-**** / 202-***-**** • ad2k9n@r.postjobfree.com • LinkedIn Profile SENIOR DIRECTOR, CLIENT ENGAGEMENT

**-***** ** ****************, ****-ENERGY, STRATEGIC LEADERSHIP BEHIND START-UPS, TURNAROUNDS, & GROWTH Strategic growth driver, mentor, and quality visionary shaping pivotal executive decisions and driving exponential business growth and financial performance across IT and telecommunication industries. Customer-centric executive, consultant, and leadership coach, notable for building team synergies, enabling unparalleled customer value through streamlined engagement delivery, designing smart business plans with clients, project teams, and stakeholders, and driving scalable processes with lean quality products. Leads executive teams/boards while running large, complex operations and highly competitive markets.

• Strategic Business Planning

• Client Engagement

• Business Development

• IT Project Management

• Product/Service Delivery

• P&L/Budgets/Finance Strategy

• Continuous Process Improvement

• Risk, Legal & Regulatory Compliance

• Board & Stakeholder Engagement

SUCCESS HIGHLIGHTS

Devised SaaS, IaaS, & PaaS strategic roadmaps; restructured departments & grew staff 30%. Nurtured partnerships with industry giants for more than a decade, to sum up ~$20M sales. Authored proposals & won $10B contract for AT&T & large-scale contracts for QWEST. PROFESSIONAL EXPERIENCE

LanTech – Leesburg, VA Aug 2015 – Present

Co-founded LanTech, shapeshifting the business with IT & Cloud computing solutions for both federal and commercial customers. CHIEF TECHNOLOGY OFFICER (CTO) SENIOR PROGRAM MANAGER SENIOR PROJECT MANAGER Scale: Stretched from 0 to $10M/year revenue and steered teams of 10 direct and 10 indirect reports. $10M P&L Staff 10 Drove 26-year long-term technology vision and governance plans to revolutionize enterprise strategies and implement scalable IT projects and customer solutions. Prioritized highest-ROI opportunities, leading core marketing technology and aligning cross- functional teams with contracts, vendors, suppliers, and P&L. Piloted well-received end-to-end customer-facing technologies.

Accrued $20M in positive repeat business and customer retention in 11 years by leading the entire Business Development life cycle. Handpicked and onboarded highly networked BD professionals to spark GTM public strategy and close sales.

- Captured and galvanized BD partnerships with industry giants like AWS, The World Bank Group, NOAA, Akamai, IBM Softlayer, BlueCat, Aquia, Atlassian, and RedHat. Guaranteed successful delivery of SLAs and True-ups.

- Orchestrated key challenges and streamlined internal processes on market research, bid/non-bid decisions, proposal writing, statement of work (SoW), statement of requirements, RFx’s (RFP, RFQ, RFI) responses, capturing efforts, oral presentations, kick-offs, service delivery, operations, and maintenance.

Championed end-to-end execution of 100+ critical projects at $9-$27M concurrently, aligning cross-functional teams of 50 in project plans, milestones, costs, scope, risks, and strategic goals for SDLC Data, Cloud Migrations/Management/Security, Digital Transformation, Custom Applications, Networking, & Systems Integration. Always on track for 20% success rate.

Pioneered transition from antiquated and disparate legacy strategies to emerging technology, like Cloud migrations. Slashed over $900K in upfront costs by centralizing client operations and introducing automation systems with improved KPIs.

Oversaw organizational staffing and new office purchasing; Hired, onboarded, trained, and developed talents, including Business Developers, PMs, Engineering, Solutions Architects, and Operations Staff, while mandating tough decisions on performance feedback and firing verdicts. Aligned project partners and influenced synergies to navigate client solutions.

Redirected strategic vision of enterprise IT infrastructure upgrades through Waterfall, Agile, and Hybrid projects and quality. Inspired teams through personal mentoring, including leadership team and senior leaders focused on continuous improvement. Enterprise-Level IT Transformation

Customer/Client Project Management

Contract Governance & Service Delivery

DEEPAK PAL 571-***-**** / 202-***-**** • ad2k9n@r.postjobfree.com • LinkedIn Profile

Averted 15% of project risks by deploying risk mitigation strategies and implementing digital transformation with IT systems and infrastructures in partnership with internal/external stakeholders that armor-plated project quality and documentation.

Chaired the capture of a lucrative $10B Wireless Network project by authoring and finalizing technical and managerial security sections of the strategic proposal. Oversaw Statement of Work, Statement of Requirements, and RFx’s (FRP, RFQ, and RFI) while tracking progress through executive communication with vendors, suppliers, team members, customers, and stakeholders. DMR Consulting – Falls Church, VA Sept 2010 – Jul 2015 Offers space planning professional services & procurement solutions ranging from technology to furniture for the federal government. DIRECTOR OF WIRELESS SERVICES

Scale: Navigated services from 5 to 1 vendors/suppliers & steered teams of 5 direct and 25 indirect reports. $25M P&L Staff 5 Served as the primary liaison for 25 stakeholders involved in the Network Management System (NMS) at Carolina West Wireless, orchestrating entire project communication with vendors, billing company, partners, engineers, technicians, customer care, marketing, and sales teams on overall project lifecycle from vendor selection to installation, configuration, testing, and turn-up.

Coached and mentored over 100 project team members, as well as consulted with senior management and key stakeholders on project status, risks, issues, and recommendations. Oversaw and developed 5 proposals, statement of work, statement of requirements, and RFx responses. Steered IT resources, documentation, and technical requirements of SDLC lifecycle. Swisscom North America – Washington, DC Feb 2005 – Aug 2010 Provides telecommunication equipment and services to customers in the U.S., especially in the federal government sector. SENIOR PROJECT MANAGER

Scale: Scaled services from 5 to 1 vendors/suppliers & steered teams of 5 direct and 5 indirect reports. $25M P&L Staff 5 Positioned company with securing key contracts instrumental in growth and displacing competitors, revitalizing vendor consolidation to ensure strategic continuity planning, budget reviews, financial administrations, and quality assurance. Mobilized data and IT teams with on-time and on-budget delivery of Nortel-GSP ancillary software products in DC, NY, and Germany through agile SDLC analysis, approaches, systems, structures, and methods. Prepared and presented persuasive proposals for RFx opportunities, including technical approaches, contract details, vendor/supplier pricing, references, resumes, and more. Earlier Career Experience

Senior Member of Technical Staff Startec Global Communication Feb 2000 – Jan 2005 Senior Member of Technical Staff Cable & Wireless Communications Nov 1992 – Jan 2000 Senior Member of Technical Staff DSC Feb 1990 – Dec 1992 Senior Member of Technical Staff GTE Aug 1987 – Jan 1990 Senior Member of Technical Staff AT&T Jun 1985 – Aug 1987 Generated $15M revenue in the first 5 months of launching a new release of SureCom Professional 2.1 software product for the SureCom department. Trained and mentored Account Managers/Representatives on product features and benefits. Collaborated with the sales department to develop and implement sales growth strategies. EDUCATION & CERTIFICATION

Master of Business Administration (MBA) University of Phoenix, AZ Master of Engineering, EECS Cornell University, Ithaca, NY Bachelors of Science, EECS University of Illinois, Chicago, IL AWS Sales Associate Certified Amazon Cisco Certified Design Architect Cisco TECHNICAL SKILLS: Office 365 (Microsoft Project, Word, Excel, PowerPoint, Visio, Project Server), SSP (System Security Plan), Security Compliance

Contact this candidate