RESUME
AHILARAJAN MURUHAN.V
Mob: +947********
Mail: ad2k96@r.postjobfree.com
Career Objective
Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crew’s corporate management and clients. Has a client-focused approach and observes principles of good customer service delivery. I have more than six years of Cleaning Supervisor experience.
Working Experience
Al Sayed Cleaning, Maintenance & Rent A Car-House Keeping Supervisor-Qatar-2011-20102 and 2013 to till.
Worked as cleaning for-men in NCMS at Saudi Arabia from 2000 to 2006.
Duties and Responsibilities:
Supervised cleaning crew team.
Communicated with corporate clients and crew
Tracked inventory and submitted orders.
Responsible for supervising the work of the on-duty staff
Assign duties to the employees
Issue cleaning equipment and supplies to the staff for respective duties
Confirm with the front office for special guest requests such as flower arrangement in the room, etc.
Ensure that arrival rooms are made ready on time
Make sure that the checkout rooms are cleaned and handed over to the front office on time
Update the system with real time status of room occupancy and the cleaning status
Ensure that the public areas are regularly cleaned, especially during events or functions
Prepare shift closure report
Give and take proper handover at the end and beginning of the shift
Coordinate with the housekeeping manager for conducting the performance appraisal
Analyze the staff performance for developing training plans
Responsible for the cleanliness of the assigned areas
Report to the shift in charge supervisor
Maintain a log of the daily tasks allocated and completed
Responsible for the serviceability and periodic maintenance of the equipment used
Update/inform the shift in charge supervisor with the progress of the tasks allocated in order to be updated in the system
Clean the checkout rooms and replenish them with the necessary supplies
Attend to guest calls and requests and inform the same to the front desk
Report lost and found items to the front desk and deposit the same at the security department. Inform the shift in charge supervisor about the same
Replenish all inventories in the pantry and stock room
Coordinate with the team members for smooth and efficient functioning of the department
In-depth knowledge of various housekeeping equipment and products
Supervised cleaning crew team.
Communicated with corporate clients and crew.
Maintained company equipment.
Checked on cleaning staff at various sites to ensure compliance with company standards.
Lead all cleaning crews and ensured policies and procedures were followed at all times.
Educational Qualification:
GCE-‘O’LEVEL
Basic MS word
Special Skills
Outstanding interpersonal and leadership skills
Exception customer orientation
Excellent communication skills
Strong attention to detail
Able to prioritize tasks
Excellent cleaning method
Maintain the warehouse floor
High access cleaning experience
Projects Involved:
Hamad International Airport Terminal
Qatar Airways-Airport Maintenance Hanger
HIA-Inflight Duty Free Warehouse
HIA-Staff Access Facility
Carrefour Hypermarket-Landmark-Qatar
Lulu Hypermarket-Qatar
Personal Information:
Date of birth : 11-06-1976
Nationality : Sri Lankan
Marital Status : Married.
Languages known : English, Hindi, Tamil and Malayalam, sinhala
Passport and Visa Details:
Passport Number : N4084376
Date of Issue : 21-02-2010
Date of Expiry : 22-02-2020
Place of Issue : Clombo Srilanka
Visa Status : Employment