Cynthia A. Ramsey

Virtual Organizing Specialist

276-***-****

ad2k4a@r.postjobfree.com

linkedin.com/in/cindyramsey

Organizing Specialist and expert with several years experience working in healthcare, government offices and private business. I combine my passion and enjoyment in organizing to help offices get systemized to run more efficiently and with company award winning customer service; elevate the professionalism of a company. I bring the most professional service to even the most casual work environments. Ability to work in a remote environment or on site.

Skills and Expertise

Project Management

Coordinating & Streamline Processes

Create training and on boarding manuals

Transcription

Positive presence in team environments

Problem Solving

MS Office

Team Member training

Public Relationships

Professional Experience

Office Manager Dec 2021 – Present

Brazzell Marketing Agency

Front Desk Reception, support for design department, President and Vice-President,

Answer phones, transfer to appropriate person.

Work up quotes for client enquiries.

Post to client blogs on Facebook weekly.

Keep filing in order

Nursing Aide July 2020 – August 2021 Commonwealth Assisted Living

Administrative/Office Support May 2017 – Sept 2020

Darco Southern (Contract Position)

Administrative Assistance to the Controller and President of the company.

Input of information from their old computer system to the new system.

Assist with Accounts Payable, Accounts Receivable and input of customers’ orders into the system.

Categorize both physical and electronic filing for efficiency.

Coordinate travel and room reservation arrangements.

Respond to customers regarding account updates, billing questions and take payments.

Customer Service/Tech Representative May 2016 – May 2017

DISH Network

Answer customer service calls regarding account updates, billing questions and take payments.

Managed accounts for updates or changes.

Tech trained to assist customers with technical account issues and to remote in for troubleshooting.

Administrative Support Specialist (part time contract position) September 2015 – May 2016

Town of Midway, NC

Manage repair/maintenance issues with printer/copier and order supplies.

Attend Planning Board and Town Council meetings and record and transcribe minutes of each meeting in a timely manner.

Assist all departments as needed with special projects in community planning with preparing presentations and entering community surveys into the computer.

Executive Assistant / Project Administrator April 2008 – September 2015

Benchmark Planning, Inc., Charlotte, NC

Monitor and coordinate daily calendar and pool car logs.

Manage government grant projects ranging from $200,000 to $400,000 each, to provide housing repairs for the elderly, disabled and low income by taking initial application to pre-qualify home and homeowner.

Manage payments to the contractors involved with the home repair projects and reimbursements to our company.

Designed system to monitor and update all contractor information for state compliance.

Office Manager July 2007 – January 2008

Cadillac Jack, Tulsa, OK

Coordinate all new hire paper work with corporate office in Georgia.

Track and maintain the company vehicle insurances and schedule routine maintenances.

Coordinate travel and room reservation arrangements for sales and technicians.

Created a tracking system for the timesheets and expense reports.

EDUCATION:

Associates Degree in Business Administration through University of Phoenix - 2009

CERTIFICATIONS:

Completed Community Development Academy, University of NC, School of Government - 2015

Remote Work 101 - 2019

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