ANA G. NIEVES

** ***** ***** *****

Somerset, NJ 08873

848-***-****

ad2jzf@r.postjobfree.com

OBJECTIVE: To obtain a position within a company where my skills will be utilized and challenged, wherein I can grow and expand my knowledge, becoming an asset to same. SKILLS:

● Team Worker • Bilingual Spanish/English

● MS Word • Excel

● PowerPoint • Outlook

● Multi-tasker • Self Starter

● Knowledge of several legal software’s including Needles and Time Matters

● FIVE9 System Training * Entrata

● YARDI Voyager * On-Site

● Yieldstar * Signius

● One site * Lead 2 Lease

EXPERIENCE: 08/24/2021 TO 04/14/2022 Quin Operating, LLC, Plainfield, NJ Community Manager

One person operation, wherein I was responsible for leasing, running applications, preparing leases and move ins. Manage resident delinquencies, collections and evictions. Coordinate and see through all of the Communities’ events and marketing activities. Resident retention and lease renewals. Maintain positive resident relations and marketing. Took our Google ratings from 2.1 to a 3.7 in a 6 month span. Complete daily and weekly reporting for ownership. Oversee maintenance and cleaning staff to ensure that property and units were in top condition for residents and new move ins. 09/04/2017 to 04/30/2020 Residential Management Inc., New Brunswick, NJ Community Manager

Maintain accounts receivables including collecting and posting rent payments. Manage resident delinquencies, collections and evictions. Update market survey and demographic reports on a monthly basis. Coordinate and see through all of the Communities’ events and marketing activities. Maintain positive resident relations and assist in leasing apartments. Complete daily, weekly and monthly reporting for owners.

04/10/2017 to 08/30/2017 GREYSTAR REAL ESTATE PARTNERS, HARRISON, NJ Assistant Community Manager

Maintain accounts receivables including collecting and posting rent payments. Manage resident delinquencies, collections and evictions. Update market survey and participate in the communities’ marketing activities. Maintain positive resident relations and assist in leasing apartments. Assist Community Manager with weekly and monthly reporting for owners. 10/2016 – 04/07/2017 GREYSTAR REAL ESTATE PARTNERS, BOUND BROOK, NJ Community Manager

Decreased the community’s delinquency from 6.3% to 1.1% within 2 months Approve renewal proposals, achieving 60% conversion, while emphasizing on resident retention Perform accounting month end process and prepare the owner’s reports for review Participate in and encourage opportunities to maximize revenue and achieve higher NOI Maintaining the financial reports including the budget and occupancy forecast 07/2012-10/2016 GREYSTAR REAL ESTATE PARTNERS, NEW BRUNSWICK, NJ Leasing Consultant

Meeting and greeting prospective residents, touring the property, assist in daily communications with current residents, follow up with internet and phone leads to bring customers in, filing, preparation of leases, background/credit screening, apartment inspections, furniture leasing and all aspects of supply ordering.

04/2011- 10/2011 CHAIRMAN’S MARKETING GROUP, LLC, NEW BRUNSWICK, NJ Director

Recruit, hire and train new employees on telemarketing process using state of the art technology, meeting and greeting new clients and exposing them to our facilities and program, preparation and execution of contracts, direct liaison between client-agents and employees calling for them, maintaining employee files and all disciplinary actions, assist CEO and CFO in preparing presentations for new clients, as well as, all other clerical and office duties.

09/2007-11/2011 LUZ ASSOCIATES, NEW BRUNSWICK, NJ

Property Manager

In charge of 2 multiple dwelling properties totaling in 40 residential and 2 commercial units, preparation of leases, collecting rent and security deposits, opening and maintaining security accounts with bank, filling vacancies as required, maintaining inspection logs for City and State inspections, filing evictions and representing company in court proceedings, notifying tenants of issues affecting their tenancy, scheduling all necessary inspections and following up with all repairs needed. 09/2007 – 04/2011 NIEVES PROFESSIONAL SERVICES, LLC, NEW BRUNSWICK, NJ Owner

Preparation of legal documents, translations, notary public, property management and income taxes. 08/2003 – 06/2007 GARCES & GRABLER, NEW BRUNSWICK, NJ Legal Secretary

Opening/closing of legal files. Data entry, preparation of legal documents and correspondence, high volume calls with clients, court, insurance companies and adversary attorneys, filing, translating for client appointments, managing court and office appointment calendars for attorney, as well as, other light clerical duties such as copying, ordering supplies, etc. EDUCATION: 1997 ESSEX COUNTY COLLEGE

GED ACHIEVED

REFERENCES AVAILABLE UPON REQUEST

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