Customer Service Lawn Care
Resume:
Primus Gibson
Covington, GA *****
*********************@***********.***
Authorized to work in the US for any employer
Work Experience
Lawn Technician
Unlimited Lawn Care - Conyers, GA
July 2020 to November 2023
• Conducted comprehensive assessments of client’s lawns to determine specific needs and recommended appropriate treatment plans.
• Applied fertilizers, pesticides, and herbicides according to established schedules and safety guidelines to enhance lawn health and appearance.
• Operated and maintained a variety of lawn care equipment, ensuring proper functionality and safety.
• Provided expert advice and recommendations to clients on lawn care practices, including watering, mowing, and maintenance techniques.
• Conducted soil tests and analyzed results to determine necessary adjustments for optimal lawn health.
• Maintained accurate records of treatments applied, expenses, and customer interactions.
• Responded to client inquiries and concerns promptly, providing exceptional customer service and building positive relationships.
• Collaborated with team members to coordinate schedules and ensure timely completion of lawn care services.
• Stayed updated on industry trends, best practices, and new products to continuously improve service quality.
Security Officer
Key Security - Atlanta, GA
July 2018 to June 2020
• Conducted regular patrols of the apartment complex premises to deter and detect any suspicious activities or security breaches.
• Monitored and controlled access points, ensuring that only authorized personnel and residents entered the premises.
• Responded promptly and appropriately to any security incidents, emergencies, or resident concerns.
• Maintained accurate logs and reports detailing observations, incidents, and any actions taken during shifts.
• Provided a visible and approachable presence, promoting a sense of safety and security for residents and visitors.
• Enforced property rules and regulations, taking appropriate action when violations occurred.
• Conducted routine inspections of security equipment and systems to ensure proper functioning.
• Assisted residents with lockouts, maintenance requests, and other non-emergency situations.
• Participated in regular training and professional development to stay updated on security protocols and procedures.
Team Member
Zaxby's - Conyers, GA
June 2012 to April 2018
• Demonstrated excellent customer service skills by greeting and assisting customers in a friendly and efficient manner.
• Took and accurately processed customer orders, ensuring accuracy and completeness.
• Prepared and assembled food items according to established recipes and quality standards.
• Operated kitchen equipment such as fryers, grills, and food processors, adhering to safety protocols and guidelines.
• Maintained a clean and organized work area, ensuring compliance with health and sanitation standards.
• Managed cash register transactions, handling payments and providing correct change to customers.
• Collaborated effectively with team members to ensure smooth operations during peak hours and special events.
• Assisted in inventory management by restocking supplies and notifying management of low stock levels.
• Participated in training sessions to enhance product knowledge, customer service skills, and food safety protocols.
• Adapted quickly to new menu items, promotions, and company policies, contributing to a positive customer experience.
Education
High school diploma
Newton County High School - Covington, GA
February 2008 to May 2012
Skills
• Food Safety
• Food Handling
• Cash Handling
• Merchandising
• Food Preparation
• Cleaning Experience
• Host/Hostess
• Retail Sales
• Food Service
• Kitchen Experience
• Cashiering
• Busser
• Cooking
• Security
• Restaurant Experience
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