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Administrative Assistant Primary Care

Location:
Greensboro, NC, 27401
Posted:
January 08, 2024

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Resume:

Susan Wolffe, BS, BSN, RN

**** ******* ***** ****

Greensboro, NC 27455

336-***-****

ad2jwq@r.postjobfree.com

Cover Page

Performance

Accomplishments:

•Provided leadership in a rural Alaskan clinic, supervising two RN’s,1 administrative assistant supervisor, 4 administrative assistants and a laboratory technician.

•Facilitated training for 5 Community Health Aides and two RN’s through the American Association of Diabetic Educators in anticipation of four village clinics reopening.

•Arranged for Campfire Camp of Alaska conduct a two-week camp for 39 local children.

•Applied for continuation of Diabetes Grant which awards CRNA $110,000 for Diabetic supplies, education materials and programs run by CRNA in the 5 tribal villages served.

•Assembled and packed 154 backpacks for needy children in four local villages.

•Generated all competencies for the primary care department in order to assure that all staff in primary care are adequately trained on all equipment in the lab and x-ray.

•Proctored 12 students for skills, in order for them to be certified Personal Care Assistants in their local communities.

•Proctored 5 students in the Emergency Trauma Technician Course so they could develop skills to assist with accidents and injuries in remote Alaska villages that don’t have access to imminent EMS services.

•Letter of Appreciation from National Health Service Scholarship Program.

•Coin of Appreciation in 2016 for participating in the Millennium Cohort Study since 2011

•Participated in three training sessions at the Center for Domestic Preparedness (FEMA), CDC- ETU, CDC-MOB and SAAT in 2015. Also received Incident Command Training in 2016

Leadership Attributes

•Arranged for a lab manager from Anchorage to come and train the entire staff on performing Point of Care Testing, Quality Assurance testing and charting results.

•Instituted an employee health program for 104 employees of the facility, to assure that everyone had access to the flu shot.

Education, Training, and Professional Development

•Bachelor of Science Nursing, Feb 2002

University of Delaware, Newark, DE

•Bachelor of Science Business Dec 1983

•University of North Carolina, Greensboro, NC

Professional Contributions and Service

•Volunteered for Mass Influenza Immunization Project

•Volunteered for walk against Domestic Violence

•Deployed to Liberia for Ebola outbreak

•Participated in Community-wide health fair

Professional Experience

Nurse Manager. Aug 2022-Pres

Woodland Hills Center. Asheboro, NC

● Contract position. Weekend supervisor, responsible for managing the facility on weekends and evenings.

● Will assist DON by completing any assigned projects.

● Assure adequate staffing.

● Ensure staff members are up to date on certifications.

● Resolve any issues that arise

● Assure residents are receiving kind and efficient care

COVID 19 Tester. Jan 2022-June 2022

CVS. Greensboro, NC

● Contract position, assigned to CVS. Tested patients from children through adult

for presence of COVID 19 virus

House Supervisor April 2021-Oct 2021

Guilford Healthcare Center

● Responsible for any issues arising within the facility in the

absence of the DON to include patient or family

issues.

● Assure adequate staffing.

● Address maintenance,personnel, or any other issues arising within the facility in the

absence of the DON.

Nurse Manager. Dec 2016-April 2018

Copper River Native Association, Tazlina, Alaska

•Supervised 2 RN’s, Supervisory Administrator who supervises 4 administrative assistants and a lab tech in a remote Alaska clinic.

•Assisted with onboarding of new and ensure they are trained and competent in their new positions.

•Coordinated ordering of supplies and equipment to include researching new equipment for future Urgent Care.

•Coordinated clinical staff education.

•Developed and implemented tactical work plans to support goals and objectives of the facility.

•Maintained QA/QI program

Supervisory Clinical Nurse Nov 2014- Dec 2016 Four Corners Regional Health Center, Red Mesa, Arizona

•Supervised 4 RN's, 2 Health Techs and an Administrative Assistant in a remote health clinic which is a satellite of Northern New Mexico Medical Center.

•Planned and adjusted work schedules and operation to meet organizational objectives, priorities, deadlines and standards of care.

•Developed new unit policies. Review and update existing policies.

•Acted as Director of Nursing occasionally.

•Conducted meetings with subordinates and staff.

•Did yearly evaluations for all staff members.

•Assisted with patient care and transports to higher levels of care.

House Supervisor Aug 2011 - Nov 2014 Whiteriver Indian Hospital, Whiteriver, Arizona

•Acted as a liaison between administration, employees, physicians, outside vendors, patients and patient families.

•Assisted department heads in ensuring adequate staffing levels, filling in as needed for

RN's.

•Prioritize and Multi-task to coordinate all hospital services, i.e., Maintenance, housekeeping, security, IT, lab and medical records to meet the needs of the hospital.

•Assisted nursing staff as needed in OB, Med-Surg and the ER.

•Participate in Code Blue situations

•Facilitated transfer of patients to higher levels of care as expediently as possible.

•Reviewed and revised policies for Nursing Administration.

Urgent Care/OPD Staff Nurse Apr 2008-Aug 2011 Santa Fe Indian Hospital, Santa Fe, NM

•Worked Independently in Urgent Care and Outpatient Department as sole nurse on night shift.

•Provided comprehensive nursing care in a busy outpatient department and urgent care when scheduled for days.

•Assisted physicians in different clinics such as OB, Pediatrics, Diabetes, and Adult.

•Operation of specialized equipment including cardiac monitors and invasive monitoring devices.

•Attained knowledge of cultural, social and economic characteristics of Native American patient population to provide culturally sensitive health care services.

Former Military Service (March 2003-September 2007)

Post Anesthesia Care Unit Staff Nurse Jan 2006 - Apr 2008

Brooke Army Medical Center, San Antonio, Texas

•Delivered a complete range of RN services for post-surgical patients in a Level I Trauma Center serving 600-800 patients per month.

Provided direct patient care requiring special skills and training to recognize potential post anesthesia and surgical complications. Monitored patient reactions to drugs and carefully documented progress of individuals recovering from a variety of surgical procedures to include Gynecology, Urology, General Surgery, ENT, Gastroenterology, Orthopedics, Vascular, Ophthalmology, and Neurology.

•Used knowledge of age specific considerations to care for patients ranging from pediatric to geriatric.

•As charge nurse, supervised 4-8 RN’s LPN's and ancillary staff.

Preadmissions Unit

Brooke Army Medical Center, San Antonio, Texas

•Tasked to Preadmissions for 6 weeks due to an injury. Streamlined the process Involved in Same Day Surgery to ensure a smooth transition from pre-op to post-op care. Process was so effective; I was kept in position for a year.

•Coordinated with all clinics as well as surgical staff to ensure all appropriate labs, x ray and other ancillary procedures were performed within the prescribed time frame prior to surgery.

•Ensured all labs and x-ray reports were up to date.

ICU Nurse May 2005- Dec 2005

228 Combat Support Hospital, Tikrit, Iraq

•Provided care to patients with acute illness and casualties in a 26 bed, 6-12 bed ICU/PACU forward support hospital.

•Assisted with chest tube insertions, triple lumen catheter placement, A-lines and central lines.

•Managed IV lines, ventilators, wound vacs and telemetry.

•Supervised 4 LPN’s in a level III facility.

PCU Staff Nurse Mar 2003 Apr 2005

Brooke Army Medical Center San Antonio, Tx

•Worked as staff/charge nurse on 28 bed telemetry unit with a 9 bed Progressive Care Unit.

•Provided quality nursing care to medical, surgical, cardiothoracic and intermediate care patients.

•As charge nurse, supervised 3-6 RN’s and 6-10 support personnel.

Other Training

IHS OSHA General Industry 30-Hr Course

Leadership 101

Leadership 201



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