DAVID DIEHL
Franklin, TN 615-***-**** ************@*****.*** www.linkedin.com/in/david-t-diehl
Accomplished and versatile professional with more than 18 years of managing major projects by leading teams and collaborating cross-functionally to drive the entire project lifecycle to complete within budget, schedule and scope. Skilled in spearheading new initiatives to support functional operations and executing project completion with optimal results. Dynamic and results-oriented leader with a proven record of exceeding job expectations, generating and building relationships. Efficient and accurate with an innate drive to provide the highest level of service. Thrives in managing and leading large projects in fast-paced and deadline-driven environments.
Core Competencies
Leadership
Strategic Planning & Analysis
Operational Excellence
Cross Functional Collaboration
Relationship Management
Budget Management
Verbal & Written Communication
Workflow & Business Processes
Organization
Continuous Process Improvement
Time Management
Performance Management
Documentation & Reporting
Project Management
Analytical
Change Management
Team Player
Problem Solving
Highlights & Accomplishments
Saved organization more than $200,000 annually by assisting in the management of the Server Simplification project.
Coordinated project with the simplification and deployment of Windows servers across all Deloitte office locations.
Analyzed over 75% of the national offices to confirm placement and success of Windows servers.
Recognized for being a solid performer displaying exceptional work ethic, dedication and professionalism.
Admired for streamlining operations to increase accuracy, efficiency and functional success.
Commended by management for dedication, problem solving, quick learning and ability to exceed customer needs.
Professional Experience
Dexian at BANK OF NEW YORK MELLON Franklin, TN 06/2023 – 09/2023
Project Manager
Utilize Jira to manage multiple simultaneous projects.
Track IT budget utilization, project Issues, project risks, and Change requests.
Manage diverse set of concurrent projects within the Secure Cloud portfolio.
Provide support for infrastructure projects to ensure deliverability on stakeholder timelines.
Mondo at RENEWABLE ENERGY SYSTEMS Franklin, TN 08/2022 – 01/2023
Project Manager
Lead an office move from an IT perspective
Software development of a data scraping tool.
Track project Issues and Risks, being an interface between IT and customer
Oversaw US ATS Jobvite deployment within an Azure environment.
Led a Zero touch laptop deployment effort being undertaken by Insight Global.
Monitored IT expenditures within the project
3D TECHNOLOGY Franklin, TN 12/2021 – 05/2022
Senior Project Manager
Managed 5 instances of automated hospital inventory with team of 20 individuals and a $3.4 million budget.
Tracked IT spend to ensure it stayed within budget
Confirmed budget alignment by managing project from a financial perspective.
Facilitated project group meetings, conducted project planning and scheduling sessions and maintained project timeline within predefined limits.
Monitored project issues, risks, and Change Requests
Created a data strategy by using PowerBi to provide project reporting.
Present project updates to leadership
DAVID DIEHL Page 2
Franklin, TN 615-***-**** ************@*****.*** www.linkedin.com/in/david-t-diehl
Integrated Resources at BLUE CROSS/BLUE SHIELD OF TENNESSEE Chattanooga, TN 10/2019 – 12/2021
Senior Project Manager
Managed the project deployment of 45 Content on Demand instances with a budget of $50,000, a team of 10 individuals resulting in the team deployed 45 instances of Content on Demand.
Oversaw the deployment of Red Hat Open Shift within the BC/BS environment with a budget of $1,492,231, team of 30 individuals resulting in deploying Open Shift Software and got software migrated to the instance.
Oversaw the Patch Management project, implementing automated testing of applications within the Blue Cross Blue
Shield environment with a budget of $6,457,762, team of 50 individuals, implemented automated testing of all applications deployed within the BCBST environment and managed weekly Patch Management calls.
Managed the upgrade of CA from 13.2 to 13.3 within the Blue Cross Blue Shield environment, with a budget of $61,000,
team of 15 individuals, deployed CA software to new environment, tested the new environment, coordinated software
implementation, managed and installed the project utilizing waterfall and agile methodologies.
Ensured the budget did not exceed predefined amount.
Apex Systems at CHANGE HEALTHCARE Nashville, TN 04/2018 – 07/2018
Senior Project Manager
Managed Infrastructure deployments within Change environment, deployment of Snow asset tracking software and deployment of Data Dog, Moogsoft, and Xmatters software.
Increased efficiency by using project management tools including MS Project and Sharepoint.
DELOITTE SERVICES LP Hermitage, TN 10/2000 – 08/2017
Real Estate Portfolio Manager 01/2017 – 08/2017
Proactively tracked progress of individual office build outs and managed an IT Program and project scope.
Coordinated complex projects of various offices around the nation.
Conducted portfolio management within the Deloitte environment.
Managed changes related to the project and provided status to management.
Global Accounts Senior Project Manager 12/2010 – 12/2016
Coordinated deployment of network and video conference services across 22 global cultures and customers.
Negotiated and maintained agreements supporting video conference services and relationships locally and globally.
Conducted monthly service quality conferences to review quality and progress of services provided by firm.
Supported customer and operational teams to resolve issues related to network services and billing information.
Utilized presentation expertise to present project status to various firm leadership.
Delivered problem-solving skills to develop relationships and oversaw vendor management of third party vendor.
Senior Project Manager 01/2010 – 12/2010
Executed the acquisition of Bearing Point, major supplier to the federal government containing upwards of 5,000 people, spearheaded weekly team meetings to identify and initiate the continuous next steps throughout life cycle, managed primary acquisition project teams throughout the daily sessions involved in the acquisition, constructed and organized status reports each week to assist leadership in following the progression of the acquisition.
Coordinated project associated with the simplification and deployment of Windows servers across all national Deloitte office locations by managing design budget allowing project to save over $200,000 annually and analyzed over 75% of the national offices to confirm placement and success of Windows servers.
Managed projects through the Software Development Lifecycle to include User Acceptance Testing.
Updated process flows and workflows using Microsoft Visio and managed project documentation on SharePoint site following standard project methodology.
Utilized Waterfall methodologies to complete projects.
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Project Manager 01/2007 – 01/2010
Documented meeting minutes with every led meeting
Manage Real Estate office migrations, including LAN development and rollout.
Managed the national server consolidation project, reducing the number of servers by 50%.
Utilized MS Project to track and monitor efforts utilizing Waterfall methodology.
Early Career
Infrastructure Manager, Deloitte Services LP, Hermitage, TN, 2005 – 2007util
Senior Network Engineer, Deloitte & Touche, Detroit, MI, 2000- 2005
Education
Master of Business Administration (MBA), Lipscomb University 2014
Master of Science (MS) in Sustainability, Lipscomb University 2014
Bachelor of Business Administration in Management (BBA), Austin Peay State University 2012
Certifications
Disciplined Agile Scrum Master (DASM), 03/2024 Project Management Professional (PMP), 06/2024 Information Technology Infrastructure Library Lean Six Sigma Green Belt
Technical Skills
Microsoft Project, HP Enterprise Portfolio and projects, PowerBi, SharePoint, Microsoft Word, Excel, PowerPoint, Jira, Teams