TROY D. GEORGE

Maumee, OH *****

440-***-****

ad2ju0@r.postjobfree.com www.linkedin.com/in/troydgeorge/

Food, beverage, industrial, coatings, and petrochemical management professional employing exceptional collaborative and interpersonal skills. Recognized as a true servant and pivotal leader meeting challenges and changes in multiple environments. Drives cultural change, set quality and productivity standards, and establish accountability. Passionate, respectful, and trusting, with excellent customer relationship skills. Increases efficiency by listening to stakeholders along with analyzing workflow trends and removing bottlenecks. A divergent thinker and innovator solving operational challenges with efficiency. I love to edify, educate, and elevate the entire organization.

Highlights

Increased reliability in operations to 99%, 40% improvement in unscheduled breakdowns, and optimal audit scores through coaching, counseling, mentoring, training, and managing performance to meet KPIs.

Managed $4.5 million in project value, meeting all deadlines, achieving a 99.4% error-free pass rate, and ensuring compliance in all operations.

Improved production and quality rates by instituting cultural change and financial/quality by aligning organizational capabilities and systems and driving results through data, feedback, and iteration.

P&L Responsibility for annual budget performance ranging from $400K to $61M steering business growth in a competitive market segment form $10M to $14M in 2018-2019.

Reduced WIP by 50%, an 85% drop in grievances, and 15 m/h zero lost-time injuries by overseeing corrective actions and by holding management to higher standards and accountability.

Signature Competencies

Continuous Process Improvement Personnel Development Strong Technical Skills Lean/Six Sigma/Kaizan/6S CGMP/FDA/ISO Manufacturing Coaching/Mentoring Customer Relationship Management Key Performance Indicators Budget Planning/Cost Control/P&L Strategy Development Safety/Regulatory Compliance Strong Governmental Experience Plant Management/Maintenance Transforms Operations Environmental Team Leadership Supply Chain/Logistics OpEx, CapEx, Budgets

PROFESSIONAL EXPERIENCE

Toledo Metal Spinning (TMS)

Plant Manager (October 2022 – Present, Full Time)

Our six primary metal forming and fabrication processes are all supported by secondary processes to build parts to customer specifications. Specializing in stainless steel work, our highly knowledgeable craftsmen can work with a variety of metals in all applications. Capabilities include Deep Drawing, Secondary Metal Forming, Machining, Metal Spinning, Welding, Rolled & Welded Cylinder Fabrication, Finishing / Polishing, and more. Products can include Hoppers and cones, Domes, Cups and Pans, Lids, Cylinders, Hemispheres, and more. Equipment includes Mazak Lasers, Haas 30 and 40's, SC 312 and 111 along with 90 lathes, Welders, Bridgeport, saws, Manual shearing equipment, lathes, brakes, Komatsu 80 / 200 / 275 / 400 ton presses, Omera, Minster7, robotic polishing, and more.

*Leadership Impact*

Authored and implemented preventative and predictive maintenance programs saving approx. $3M annualized in lost production, emergency repairs, and led to more ratable and reliable operations.

Systematic and complete operator training program championed that led to a better training and engaged workforce with a 30% lower attrition rate than national averages.

Drove Recruiting and Human Resources enforcing expectations and workplace standards while driving efforts to onboard appropriate subject matter experts at all levels of the organization.

Long term capital and strategic planning efforts including planning and executing machine and robotics upgrades, technology implementations, and larger scale ($500K) equipment upgrades.

Consolidating operations and optimizing processes including relocating departments, manpower, and equipment at the same facility for more dependable operations and efficiency and productivity increases.

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EFTEC North America

Operational Excellence Coach (Jun 2022 – November 2022, 6 month contract)

EFTEC North America, LLC is the leading expert for the automotive industry with engineered materials and application systems for bonding, coating, sealing and damping. Under the name EFTEC, we are the leading international supplier for adhesives, sealants, coatings and application equipment for the automotive industry. Custom-designed products, high-quality and excellent service have helped us develop this market position. This applies from the formulation, functioning and application of our products, their environmental compatibility during manufacturing and use right up to their recycling.

*Leadership Impact*

Eliminated 3 month sales backlog by executing planning, prioritization, and scheduling principles.

Installed Work Instruction and Standard Operating Procedure catalog that eliminated quality variances, led to reduced capacity constraints, and allowed for 41% productivity increase.

Responsible for shipping & receiving, production, maintenance, procurement, sales, quality, housekeeping, and HR.

Authored and championed systematic training program that led to higher retention rates, skilled operators, better equipment ownership, and reduced scrap and WIP.

Michigan Bread DETROIT, MI

Director of Operations (Mar 2022 – April 2022, 6-week contract)

The Michigan Bread product line is artisan in nature, but performs exceedingly well in commercial food service applications. Michigan Bread is proud to offer the widest variety of fresh, high quality, delivered baked goods available. Specialties include Wholesale Bakery, Bread Distribution, Service Industry, Restaurants, Clubs, Hotels, Institutions, Retail Outlets, Bread, Specialty Bread, Artisan Bread, Rolls, Buns, Deli Bread, Food Distributor, bulk handling, and Cold Packing, whole grains, proteins, and more.

Boosted equipment efficiency 45% by measuring productivity & downtime, then focusing operator’s attention on what they could control and communicating remainder of issues.

Started mentoring program for front line leaders that led to greater skill building and higher retention rates.

New capital projects being installed to boost production and gain business.

Strategic planning executed for short term and long term vision after organic growth & M&A.

ARCLIN CHEMICALS TOLEDO, OH

Manager of Operations (Mar 2021 – Mar 2022, company just sold to new owners)

Oversaw and improved operations at a building products manufacturer specializing in bonding solutions and adhesives for a number of applications, including wood-based panels, engineered wood, non-wovens and paper impregnation. The Toledo site specializes in Formaldehyde resins from our two reactors, fertilizers, polyuria, adhesives, and other engineered solutions.

Leadership Impact

Increased operational efficiency in truck loading by roughly 40% from troubleshooting equipment malfunctions (RCA/RCFA), replacing worn/ineffective parts, and training operators.

Systematic training process designed in order to capitalize on tribal knowledge, expedite qualification of new operators, continually refresh existing operators, stay current with HSE compliance, and minimize attrition.

Customer delight achieved by being the voice of the customer in my organization, spending time understanding their pain points, submitting feedback on quality concerns, trial and error, and plans to execute site visits in a post COVID world.

Budget adherence, financial planning and analysis, and capital planning success obtained by sharing responsibility, increased awareness, holding people accountable, and constantly revisiting priorities.

Achieved 70% reduction in unscheduled downtime and relieved several process constraints that led to net improvement of 45% in efficiency while reducing non-first time pass rates 58% by concentrated hiring process, new operator boot-camp, operator-owned PM processes, open feedback channels, and consistent auditing.

UNITED STATES STEEL CORP. DETROIT, MI

AREA MANAGER (Apr 2019 – Sep 2020, facility closed) Inherited operation with underperforming equipment and untrained workforce and implemented process improvements by instituting proper maintenance, advanced training, and investments inadequate tooling. Executed planning, prioritizing, and scheduling work orders based on operational impacts, critical spare parts, and ROI targets. Led JIT Teams.

Leadership Impact

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Enabled a 45% increase in production by implementing reliability improvement projects for nine boiler system and turbine improvements, leading to sustainable, stable steam and wind supply to iron-making blast furnaces. Reduced mobile equipment repair costs by 38% and achieved a $335K giveback for the sale of underutilized equipment.

Reduced turnover 24% by improving training, motivation, and engagement strategies.

Negotiated rail services and rates, improving fiscal cost management for third-party service providers for multiple facilities managed.

Executed five successful 5S projects and three high-risk hazard mitigation projects, resulting in reduction of recordable incidents and more efficient operations.

Tapped for acid pickling projects and petrochemical processing outside of basic job description.

CONTINENTAL PRODUCTS CLEVELAND, OH

DIRECTOR OF OPERATIONS (Dec 2018 – May 2019, 6 Month Contract) Oversaw operation of compliance water-borne and high solid paint and chemical technology and operations, providing a customer-driven approach in delivering chemical alternatives that met complex coating requirements. Implemented improvements in operations to increase efficiency and profitability and control labor and material costs. Products made for industrial, automotive, food service, building product, plastic dyes and pigments, metal preservation, wood working, and agricultural industries including resins, paints, stains, pigments, epoxy’s, coatings, floor care, and more.

Leadership Impact

Reduced shipping rates by 39%, achieved 98% stock execution, and 41% reduction in labor costs by auditing manufacturing processes, installing scales and meters and establishing new standards for accountability.

Obtained exceptional business, productivity, and maintenance results through 5S and customer engagements.

Increased market penetration, driving growth from $10M to $14M.

Implemented Kanban and pull elements of TPS or JIT production leading to greater efficiency, less waste, and better use of resources during business growth.

Hazardous Materials (HazMat) processing, PSM, environmental, ISO, OSHA, etc.

ASPHALT MATERIALS (HERITAGE GROUP) INC. OREGON, OH

PLANT MANAGER (Aug 2017 – Jul 2018, 1 Year contract) Controlled operating expenses by negotiating with suppliers, competitive bidding, and launching predictive and preventive maintenance models. Created new training program to focus on Hazardous Materials safety and chemical production quality.

Leadership Impact

Enabled 80% increase in mean time failure rate prevention, increased reliability and contributed repeatable production processes.

Applied LEAN manufacturing principles to redesign workflow processes to increase efficiency and permit 28% production growth.

Automotive team effort with parent company rebuilding Indianapolis Speedway track.

Successful collaborations with engineering, sales, and supply chain on inventory levels, staffing, lead times, etc.

26 blends for very specific usages including cationic and anionic emulsion and binder products.

MARATHON PETROLEUM CORPORATION DETROIT, MI

TERMINAL MANAGER (Jan 2015 – Aug 2017, left to care for sick wife) Managed projects valued to $1.9M for nation’s largest refiner, instituting a culture of engagement, accountability, training, and process improvement. Shipped polymer products domestically and internationally.

Leadership Impact

Achieved record throughput by adjusting operating schedules to meet customer needs, sharing resources, and auditing operator operations

Developed achievable operating plans, capital projects, and long term projections by analyzing industry trends.

Collaboration: Area test track maintenance between automotive companies Ford, FCA, and Marathon.

Crude oil & heavy asphaltines processed into PG grade asphalt, Polymer modified, PPA additives, and more.

BP OREGON, OH

SHIFT SUPERVISOR (Mar 2009 – Jan 2015, left for opportunity to run my own terminal) Project leader, process safety coordinator, and supervisor, directing projects up to $4.5M for updated process controls, safety, compliance, and efficiency. Built high performing team through comprehensive training.

Leadership Impact

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Exceeded performance goals by implementing practice drills and interacting with other units through improved communications and coordination efforts

Eliminated unnecessary work delays caused by hazards and inefficient layouts, obtaining audit scores of 98% compliance.

Fuel efficiency project with automotive company FORD leading to branding, sponsorship, and product advertisement.

Water treatment, Waste water chemical processing, environmental, H2S processing, acids, caustics, etc.

Additional experience manufacturing chemical catalysts as an Operator/Team Lead for BASF Chemicals 1995 - 2009.

EDUCATION

BBA – Operations Management – American InterContinental University, Schaumburg, IL (Summa Cum Laude)

CERTIFICATIONS AND TRAINING

A-3 Problem Solving, DNV-GL, Indianapolis, IN, 2018.

5S The Visual Workplace, Purdue University, Indianapolis, IN, 2017.

TapRoot Incident Investigations, System Improvements, Inc., Detroit, MI, 2016.

National Incident Command System (NIMS) ICS-300, ICS Institute, Findlay, OH, 2016.

FEMA Incident Command System, Emergency Management Institute, Detroit, MI, 2016.

40-Hour HAZWOPER, Regulatory Training Center, South Charleston, WV, 2015.

DOT Certification, AARA, Toledo, OH, 2009.

Technical Writing, University of Akron Wayne, Akron, OH, 2009.

Haz-Mat Incident Command, University of Findlay, Findlay, OH, 2004.

Haz-Mat Responder, Cleveland State University, Cleveland, OH, 1999.

Industrial Chemical Process Equipment.

Package Boiler Maintenance and Treatment.

Solid and Hazardous Waste Processing and Shipping / Industrial Wastewater Treatment Certified

Industrial wastewater treatment certified.

Kaizen, Kanban, 5S, TPS, JIT, Six Sigma, lean manufacturing, and continuous improvement.

Operating systems and programs include: SAP, Concur, Oracle, JD Edwards, Salesforce, Pi Process Book, Delta-V, Parkview, Wonderware, SCADA, Microsoft Office Suite, Prometheus, AS-400, KMS, UKG, and more.

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