Customer Service Quality Control
Resume:
Claudette Cummings
Jersey City, NJ *****
ad2jrn@r.postjobfree.com
Professional Summary
Experienced Senior Registrar with 25 years of experience successfully handling [medical paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude.
Skills
Application Processing
Quality Control Standards
Report Transcription
Voter Registration
HIPAA Regulations
Patient Interviewing
Health Code Requirements
Patient Registration
Education
May 1979
Boro Manhattan Community College Manhattan NY
Associate of Applied Science Liberal Arts And General Studies
Work History
April 1996 - May 2022
Mt Sinai Medical Center - New York City, NY
Business Associate Registrar ER
Verified paperwork accuracy and checked for completion prior to processing.
Organized, reviewed and filed paperwork for secure recordkeeping.
Greeted every guest with personable approach and provided knowledgeable service.
Processed registrations with attention to compliance with operational policies and [Type] standards.
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