MARCIA BARNETT

312-***-****

Chicago, Illinois 60620

PROFESSIONAL SUMMARY

Experienced professional adept at effectively managing, planning, and coordinating the development of new products, enhancements, and technical solutions. Proven expertise in cloud migrations, process improvements, and aligning initiatives with short-term and long-term customer/company needs. Strong communication skills with a focus on assessing project vision, conducting gap analysis, and delivering against strategic objectives.

KEY SKILLS

Project / Program Management/Scrum

Stakeholder Communication

Exceptional Problem-Solving Skills

Agile, Waterfall, Scrum, Lean & Kanban Methodologies

Team Leadership and Motivation

Budget Development and Tracking

Identity and Access Management

Risk Management and Mitigation

Vendor and Contractor Coordination

Comprehensive Test Plan Development

Cloud-Based Integration Platforms (Salesforce, ServiceNow, Microsoft Azure Logic Apps, MuleSoft, Oracle Fusion Middleware, Active Directory, Cloudera, TIBCO)

Tools: Jira, Confluence, Clarity, MS Project, Smartsheet, Visio, MS Office (Word, Excel, PowerPoint) and ChatGPT

Professional Experience:

Evolent Health Chicago, IL

Project Manager 09/18 – Present

-Exhibits strong leadership skills when managing end-to-end project lifecycles, collaborating with stakeholders to uncover technology needs and strategically producing innovative solutions.

-Facilitated various meetings, including Kick-offs, Project Schedules, Communication Plan, Network Infrastructure, Change Management/CAB, Risk and Mitigation Meetings, and Development Meetings.

-Create, modify, and delete user accounts.

-Manage group memberships and permissions.

-Reset user passwords and unlock accounts.

-Organizational Unit (OU) Administration:

-Create and manage OUs to organize and delegate administrative tasks.

-Apply Group Policies to specific OUs.

-Group Policy Management:

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-Configure and manage Group Policies to enforce security settings and control user environments.

-Troubleshoot and resolve Group Policy-related issues.

-Allocated responsibilities to team members, provided training, motivated teams, and celebrated accomplishments.

-Coordinated activities of outside contractors and vendors, ensuring integration into projects and satisfactory service standards.

-Effectively developed, tracked, and managed comprehensive budgets, utilizing variance analysis, forecasting, and proactive change management to ensure financial goals were met.

-Collaborated with the finance department, risk management, and continuous improvement for successful project budget tracking, ensuring compliance with organizational policies and legal requirements.

-Conducted risk assessments, defined and escalated issues appropriately, and converted them into manageable solutions.

-Ensured comprehensive test plans were developed and executed.

-Demonstrated experience with cloud-based integration platforms such as Salesforce Development, ServiceNow, Active Directory, Microsoft Azure Logic Apps, MuleSoft, Oracle Fusion Middleware, Cloudera, and TIBCO (API-led integration).

-Worked with IAM (Identity and Access Management) projects which involved implementing solutions to manage and secure digital identities and control access to resources within the IT environment.

- The key components included user provisioning, access control, authentication, single sign-on, directory services, identity federation, privileged access management, identity governance, SIEM integration, user self-service, and mobile/cloud identity management.

-These projects were aimed to enhance security, automate access processes, ensure compliance, and are crucial for safeguarding sensitive information.

-Collaboration across IT, security, and business units was essential, and ongoing audits and training were necessary for sustained effectiveness.

-Developed internal and external materials for integrated solutions, including case studies, presentations, playbooks, and training guides.

-Designed process improvements, conducted root cause analysis, and provided data analysis and trend concepts across all verticals.

-Created, ensured compliance, and maintained product documentation, including RIMS, GxP, SOX, Compliance, SOPs, best practices, and recommendations for enhancements.

Chicago Department of Public Health Chicago, Illinois 11/04–09/18

Technical Project Manager

Experienced project management professional with a proven track record of success in leading and delivering complex projects.

Adept at problem resolution, change management, and stakeholder communication.

Proficient in utilizing various SDLC methodologies and managing diverse project teams across platforms such as MS Azure, Clarity, Systematic, Workday, SCADA, AWS Cloud, and more.

Skilled in negotiating contracts, optimizing costs, and ensuring project success through meticulous planning, execution, and continuous improvement.

Well-versed in developing comprehensive change management strategies, including impact analysis, communications plans, and training initiatives.

Excels in directing multifaceted work activities of team leaders, architects, consultants, analysts, and technicians.

Familiar with healthcare policies (Medicare, Medicaid) and experienced in leading teams through SaaS and Subscription service projects.

A results-driven professional with expertise in risk management, documentation, and successful project closure.

Hines VA Hospital – Hines, IL Chicago, Illinois

Project Manager/Change Management 3/10 – 11/04

• Integral member of the Global Change Management network helping to build and develop change management capability across the VA Regions.

• Utilized ITIL framework for the design, development and delivery of change, incident, and problem management solutions at an operational level.

• Worked across stakeholder groups, driving engagement, and using adaptive leadership skills to bring people on the “change management journey.”

• Coordinated with other VBA Regional departments on release status, issues, schedules, and scope.

• Developed, maintained, and ensured change management documentation for projects, HL7 integrations, workflows, and tasks to include quality metrics and ensured all changes complied with ProPath, ITIL and Department of Veteran Affairs.

• Facilitated change management via Change Requests to document, authorize and monitor the deployment of changes needed to resolve Requests, Incidents and Problems via ServiceNow ticketing system.

• Managed the centralized code repository for VBA custom applications and release management documentation.

• Performed Configuration Management and Quality Assurance activities in the Systems Implementation Office (SIO) Pre-Production environment for the Veteran’s Benefits Association.

EDUCATION and CERTIFICATIONS

Master of Project Management (MPM) – Magna Cum Laude

Keller Graduate School of Management 2020

Bachelor of Science: Major: Technical Management / Minor: Computer Information Systems

DeVry University 2016

Certified Scrum Master 2013

Organizations:

oAnita Borg Institute for Women in Technology – Chicago Chapter Community Leader

oIllinois Chapter, American Academy of Pediatrics (ICAAP) – Member

oProject Management Institute – Member

oOur Children Our Future – Board Member

oNational Honor Society - Member

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