Lilli Carter

**** * **** **, *****, Nebraska, ***07, US • 531-***-**** • ad2jlo@r.postjobfree.com

Professional customer service representative committed to effective team management and customer satisfaction. Customer service professional with a desire to take on more responsibilities. Great team player who thrives in fast-paced, competitive environments. Team Leadership

Conflict and dispute resolution

Customer satisfaction

Customer service

Time management skills

Cash Handling

Business Management - Business and Leadership Certification Bellevue University - Bellevue, NE

GED

Metropolitan Community College - Omaha, NE

Customer Service Manager - November, 2015 to July, 2023 Walmart Supercenter - Omaha, NE

Am in charge of supervising the customer service department and ensuring that the company or corporation provides the best possible customer service.

Improved customer satisfaction ratings by following up on all client inquiries until they were resolved. Handled the cash from the registers and self checkouts. Experience in money services, such as, check cashing, money transfers, and money orders. People and Business Leadership Essentials Certification PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

CERTIFICATIONS