Brian R. Shabazz

414-***-****

Work Experience:

WALMART SUPERCENTER SOUTHGATE PRESENT

Automotive Service Writer

. Answer phones and make appointments for customers to bring their vehicles in.

. Greet customers and provide excellent customer service

. Listen to customer concerns and accurately document them

. Schedule appointments and maintain an organized service schedule

. Communicate with technicians to ensure timely completion of services

. Provide accurate estimates for services and obtain customer approval

. Process payments and handle cash transactions

. Upsell additional services or maintenance packages to customers

. Maintain a clean and organized work area

MEIJERS 2/2023 – 08/2023

Overnight Stocking Clerk Part-Time

• Stocked shelves with a variety of products, including food.

• Pulled back stock and trash to the back room to the correct areas.

• Worked with management to ensure correct areas were stocked in a neat and timely fashion.

• Maintained a friendly demeanor with customers.

• Worked night shifts.

TechHire 1/2022 – 05/2022

IT Bootcamp Cohort

IT Service Technician Certificate Program: 4 courses in accelerated 16 week virtual classes. 12 Post-Secondary Credits in 1) Computer Information System Fundamentals, 2) CompTia A+ Essentials and IT Technician, 3) Support Service Analyst, 4) Network Communication (CompTia Network +). Also exposed to professional resume development and professional job workshops. Received small stipend for class participation and attendance. Volunteered at Digital Bridge (sorted parts for computer refurbishment).

WALMART SUPERCENTER #4677 9/2021-11/2021

TA Sales-Floor 3rd Shift

. Kept product throughout the store priced, fully stocked, and available for customers

. Consistently and proactively replenished sales areas

. Maintained store cleanliness in all areas of the store

. Partnered with logistics and visual teams to uphold store appearance

. Assisted customers with questions, specifically top-selling questions

CARLISLE INTERCONNECT TECHNOLOGIES 4/2021-6/2021

Quality Inspector (ASQ-CQT)

Insured the Quality of product during final inspection (Mechanical Division). Verified lot and serial numbers of various pieces. Used SAP computer system to log order confirmations or to write notification of Material Review Boards. Used database to determine (FAI) First Article Inspection status. Made labels.

Insured parts are wrapped, labeled and bagged properly. Used blueprints and GD&T to verify part dimensions, using appropriate measuring devices (micrometer, ruler, gage pins, caliper, height gages) when required.

AMERICAN GUARD SERVICES 2/2021-3/2021

Security Guard (Unarmed)

. Performed Security Patrols of designated areas on foot.

. Answered or responded to alarms (on site) as dispatched and investigated related disturbances.

. Used intermediate computer skills to operate innovative wireless technology at client specific sites.

. Monitored and authorized entrance and departure of employees, visitors and other persons to guard against theft and maintain security of premise.

. Used hand held wand to search for weapons before entry.

. Handled crisis situations in a calm and effective manner.

MICROBRUSH INTERNATIONAL LTD. 11/2020 – 1/2021

Quality Inspector (ASQ-CQT)

Insured quality performing in process, incoming and final inspections.

Used Excel, PowerPoint, and MS Word to document and record data.

QURE MEDICAL 7/2020 – 9/2020

Quality Inspector (ASQ-CQT)

Insured quality of in process, incoming and final inspection.

Read blueprints and operated Micro Vu machine to measure and verify parts dimensions.

Use Excel, and Microsoft Word to document and record data.

Communicate in English and or Spanish when necessary.

Verify color, material, specifications and compliance to company Quality Directives.

SCHOENECK CONTAINERS 11/2019 – 4/2020

Quality Production Inspector (ASQ-CQT)

. Insured quality of in process and final inspection.

. Insured use of PPE.

. Used calipers and panametric tester to measure dimensions.

. Used computer and checklists to record and document data.

. Insured proper colors, specifications, packaging and labels were used on various lines.

. Shared information with shift, Quality Leads and management.

WISCONSIN DEPARTMENT OF CORRECTIONS 7/2019 – 11/2019

Corrections Officer

. Graduate of (C.O.P.S.) Correctional Officer Preservice Training Academy.

. Also exposed to Tear Gas and OC Spray.

. Trained in the application and use of restraints and verbal de-escalation techniques.

. Qualified with M4 rifle and Remington Shotgun.

. Assisted in the safety of the facility as well as insured the safety of inmates, property and fellow officers.

. Used time to monitor inmate behavior, helped with the monitoring of cameras and dispensing of medications.

. Also involved in counseling inmates while they adjusted to incarceration issues.

. Dispensed mail, locked doors and helped with food trays.

. Used computer and log book to keep track of and document important data.

SECURITAS 11/2018 – 7/2019

Security Flex Officer (Part-Time)

. Assist in start-ups at new accounts to include: working the site, writing post orders and training checklists and training newly assigned permanent Security Officers.

. Work special security assignments as required. Insure safety.

. Work on weekends and holidays with limited notice, and work during “high need” periods.

. Mobile patrol {Includes 2 way radio communications, computer use and monitoring cctv security systems answering phones, insuring proper doors are locked and secured, alarms are activated}.

CL&D Graphics 8/2018 – 1/2019

Quality Control Rewinder (ASQ-CQT)

. Inspect printed products and pull defective labels from press rolls. Setup and operate product rewind machine and make finished rolls or packages according to customer specifications

Work effectively in an active team environment.

Lift and move materials weighing up to 50 pounds by hand, with hoist or forklift truck.

Differentiate colors.

Verify print s/u including registration proofreads, upc codes, substrate id’s, plate numbers.

Add, subtract, multiply, divide, and read a ruler to 1/32 of an inch, and 1mm. (Also used calipers and micrometers).

Tulip Molded Plastics 1/2018 – 7/2018

Quality Coordinator (ASQ-CQT)

Performed quality checks on plastic products for battery containers and tops on a daily basis

Performed quality checks and verification for up to twenty production lines per shift

Performed in-process and final inspections on manufactured product

Performed visual inspections, destructive and non-destructive testing on finished products: Tensile tests, weights, heights, lengths, thickness, impact tests, explosion testing, color checks {micrometer and caliper measurements} etc.

Entered quality data into Excel spreadsheets for SPC and paper forms of documentation

Followed GMP’s on a daily basis

Potawatomi Hotel & Casino 2/2017-1/2018

Security Line Officer/Slot Technician.

Called for and or assisted Milwaukee Police Department when required.

Assisted patrons when 1st aid/CPR or AED was required.

Insured security of casino property and patrons.

Used computer to verify patron id’s.

Patrolled casino floor and escorted patrons and/or company chips, monies, and property when required (Including back of house, the cage, and man trap).

Insured proper counts of cards, casino chips, and patrons.

Attended to patrons at slot machines, and troubleshoot slot machine diagnostics when required.

Monitored and documented slot machine progressives information.

Helped set up, move and clean slot machines, replace printers, card readers, monitors, Nex-Gens, lights

Performed powercycles, assisted with software and hardware upgrades, fix or replaced locks, and documented actions.

Insured proper use of keys, their monitoring, and replacement documentation.

Worked closely with security and observation booth to insure casino security was enforced.

Also used 2 way radio or phone for communication with dispatch, observation booth or Comsec.

Berry Plastics Corporation 1/2012 – 8/2017

Quality Assurance Technician (ASQ-CQT)

Performed in process and final printing quality checks on production lines and within the quality lab assuming responsibility for product outcome.

Performed quality tests including visual inspections, dimensional testing, EVOH testing, color spectrometry testing, GC testing, tensile and elongation tests, etc.

Utilized the gathering and analysis of data to accomplish decision making objectives similar to PDCA (Plan, Do, Check, Act).

Performed paper and computerized documentation using Excel and J.D. Edwards software, relayed information to operators, technicians, supervision and management.

Received and utilized feedback for responsible outcomes when product deviated from customer or company specifications.

Followed strict GMP’s when performing quality checks.

**In school at MATC for Paralegal Certificate during this time frame** (12/2010 – 1/2012)

Arandell Corporation 10/2007 – 12/2010

Material Handler

Loaded and unloaded materials on a daily basis

Verified Signature numbers, type and orientation (used flipper to flip product when necessary).

Transported product to and from production areas.

Operated sit down and stand up forklift trucks.

Loaded materials onto vehicles and strapped, braced, padded, etc. the materials to prevent damage or shifting during transit.

Used TT5 computerized inventory system to order materials as needed.

Education:

UW-Milwaukee

Bachelor of Arts Degree in Psychology (Pre-Med Emphasis)

MATC

Post Bachelor’s Paralegal Certificate + {5 Security Certificates}

IT Tech Support Boot Camp Certificate {Service Center Technician}

CONCORDIA UNIVERSITY WISCONSIN

Master’s Degree in Information Technology (2 Classes) Did Not Complete Program!

CERTIFICATIONS:

American Heart Association First Aid – CPR-AED Certification

Graduate of Wisconsin Department of Corrections-Correctional Officer Pre Service Academy!

Intelligence Gathering for Loss Prevention

PR-24 Police Baton Certification

Conducting Security Surveys

Supervisory Security Methods

Civil And Criminal Law For Private Security

American Society For Quality Certified Quality Technician (ASQ-CQT)

Ham Radio Technician (KC9VMR)

Currently Working on CompTIA A+, Network+ Certification, FedVTE CyberSecurity Class

ISC2 Certified In Cybersecurity via the {One Million Certified In Cybersecurity Initiative}

Microsoft Word, Access, Excel, PowerPoint. J.D. Edwards, AS-400, {Studying Linux, Power Shell, Java, Python, Bash}.

Class “B” CDL, Motorcycle License: Liberty Mutual Auto Insurance.

CERTIFICATIONS CONT’

Black belts in Kyokushinkai-Kan Karate, American Kick Boxing and Taekwondo, trained in Verbal Judo.

Conversational in Spanish, (some Tagalog and Japanese). Fluent in English (native speaker).

ad2jlk@r.postjobfree.com

https://www.linkedin.com/pub/brian-renon-shabazz/1a/110/171

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