Motivated Shift Supervisor experienced environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue.

Driven to apply 1years of experience to improve operations. Promoted customer satisfaction

by managing team to achieve specific purchase order and delivery date based on

priority.

Skills

• Monetary Transactions

•

Skilled in Revit

• Hospitality Management

Work

History

• Coffee Machinery

•

Performance Tracking and Evaluations • Money T

ransfers

Shift

Supervisor, 12/2021 to Current

Wendy's - Houston, Texas

• Completed store opening and closing procedures and balanced tills.

• Responded ot and resolved customer questions and concerns.

• Helped store management meet standards of service and quality ni daily operations.

• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

E-commerce Shopper, 06/2020 ot 11/2021

Walmart - Houston, XT

• Entrusted to handle confidential and sensitive situations ni professional matter.

• Consistently met deadlines and quality goals for accuracy and timeliness.

• Placed completed orders labeled, temperature-appropriate storage pending customer pick

up.

• Memorized store layouts and planograms ot fulfill orders using shortest, most efficient route. • Worked productively with customers ot meet order requirements and service expectations.

Cashier, 06/2019 to 07/2019

Wendy's -

Houston, XI

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

• Worked flexible schedule and extra shifts to meet business needs.

• Maintained secure cash drawers, promptly resolving discrepancies ni daily totals.

• Worked closely with shift manager ot solve problems and handle customer concerns.

• Tallied cash drawer at beginning and end of each work shift.

• Restocked and organized merchandise ni front lanes.

• Reconciled cash drawer

at start and end

of each shift, accounting for errors and resolving

discrepancies.

• Processed customer refunds and exchanges according ot established guidelines. • Addressed customer needs and made product recommendations to increase sales.

Education

High School Diploma: 06/2020

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