MAURICE JOHNSON

Customer Service Representative

***** ****** **.

Clinton Twp. MI 48038

313-***-****

ad2jj6@r.postjobfree.com

OBJECTIVE

‘Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.

EDUCATION —

EXPERIENCE

Wayne County Community College -Detroit, MI

Business Administration

GPA 3.4

Aug-2022-Jan-2023

Independent Contractor • Customer Service Driver • Watco Logistics

Jan. 2019-Aug-2022

Client Service Manager • Customer Service Rep. • Hurst Home Care LLC

Aug.2010-Jan. 2019

Hi Lo Driver, • Hi Lo Driver • Ford Motor Company

Resolve customers concerns and answer customer questions to the best of my ability.

Maintain a positive attitude and calmly respond to customer complaints. Able to work independently and efficiently. Open new accounts. Great Time Management skills.

COMMUNICATION

Excellent written and verbal communication skills. Confident, articulate, and professional speaking abilities (and experience). Empathic listener and persuasive speaker. Speaking in public, to groups, or via electronic media. Excellent presentation and negotiation skills. Physical fitness and strength. Efficiency and time-management. Problem-solving. Detail-oriented.

References

Available Upon Request

Contact this candidate