Leadership < Integrity < Motivation < Dedication to Excellence < Innovation

Summary of Qualifications

Background demonstrates strong ability to develop and implement innovative and effective programming

Highly dedicated individual with the ability to motivate and lead teams

Exceptional communication, organization, problem solving, and analytical skills

Strong ability to develop and maintain positive rapport with individuals from diverse backgrounds and cultures

Professional Experience

Accounts Temps, College Park GA April/2018 Present

Office Manager (South Lake Mall Management)

Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands

Organize and schedule meetings and appointments

Organize office operations and procedures

Coordinate with IT department on all office equipment

Manage relationships with vendors, service providers and tenants, ensuring that all items are paid on time

Provide general support to visitors

Monitor and maintain office supplies inventory

Work Orders

Make sure all contractors and vendors have a current Certificate of Liability Insurance on file

Chimes Solutions, Atlanta, GA

10/2017- March/2018

Customer Service Representative

Responsible for answering and handling inbound / outbound calls. Accountable for answering all concerns and questions while providing excellent customer service. Responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service to ensure the member receives excellent customer-focused telephone service.

BBNC/ US Department of Labor OFLC, Atlanta, GA

Operational Support Assistant (Analyst Review) 10/2015 to 10/1/2017

Maintaining files in an accurate manner according to established guidelines.

Performing tracking and management of case files on site using a Microsoft tools.

Preparing a variety of documents, correspondences, and reports using word processing software and web based applications.

Assisting in the validation of the business status through PPIP and Department of Justice to ensure that employer, attorney or foreign is in compliance with OFLC guideline prior application processing. Complying with program regulations, technical guidance and standard operating procedures.

May compile, sort, and verify accuracy of information to be entered.

Use databases and spreadsheets to keep a record of work completed.

Gate Gourmet International, College Park, Georgia

SAP Receiving Specialist March 2011 – October 2015

Examined shipment contents and compare with records such as manifests, invoices, and orders to verify accuracy.

Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

Prepared documents, such as purchase orders, bills of lading and receiving orders, to route materials.

Conferred with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.

Packed, sealed, labeled, or affixed postage to prepare materials for shipping, and postage meter.

Monitor and follow applicable laws and regulations.

Review itemized statements, bills, and invoices to ensure accuracy as well issue payments in accordance with company policy and guidelines.

Bendix Alternative High School South Bend Community School Corporation, South Bend, Indiana

Administrative Secretary Aug 2008 – February 2011

Provided secretarial support including drafting and typing memos, correspondence, forms and other materials to disseminate information or provide notification, provided information regarding office district policies and procedures.

Received phone calls and walk-in visitors, scheduled appointments, and meetings to maintain supervisor calendar.

Screened, responded to and distributed mail as appropriate.

Gathered, compiled and prepared various types of information reports and meetings.

Coordinated special administrative projects such as assigning work, monitoring student aides, coordinating graduation activities, purchasing and managing schools account to include bank reconciliation and deposits.

Maintained student academic records, which includes, class schedules, test scores, grades, and regular compilation of cumulative status. Request transcripts or newly enrolled students from previously attended and responds to requests for transcripts from graduates, other high schools, colleges/universities and prospective employers.

South Bend Community School Corporation, Accounting Department South Bend, Indiana

Financial Secretary/Accounting Clerk July 2006-Aug 2008

Audited claims/invoices.

Matched to receiving report and purchase order on accounting system and reviewed payment terms on invoices.

Investigated and resolved problems and located missing information and documentation.

Posted claims to accounts payable system

Process accounts payable claims for payment.

Process and prepared checks for mailing and sort outgoing mail

Communicate and coordinate work with purchasing, receiving, food services, budget, schools and other departments.

Performed other duties as assigned

South Bend Community School Corporation, LaSalle Intermediate Academy South Bend, Indiana,

Principal Secretary/Bookkeeper August 2004 – July 2006

Provided secretarial support to principal and assistant principal, including scheduling/calendaring

Acted as liaison too, staff and community and communicated work direction and guidance to staff at various levels

Typed and drafted memos, correspondence, forms and other materials to disseminate information or provide notification and information regarding office district policies and procedures.

Coordinate student programs geared towards student success.

Obtain compiled, organized, and prepared information and data for various reports

Coordinated Special administrative projects as assigned

Provided project information, giving guidance in support of project objectives and prepared final report

Payroll and accounts payable and receivable.

Awards, Honors and Affiliations

Mentor, South Bend Community School Corporation, South Bend, Indiana, 2006-Present

Advisory Committee member-Bendix Alternative High School, South Bend, Indiana 2008-Present

Site Council Member for the Principal and Assistant Principal-Maxfield Magnet School-2001

Student Advisor, Chicago Public Schools, Chicago, Illinois 1993-2000

Education

Kaplan University

Medical Office Management

Certificate

Taylor Business Institute, Chicago, Illinois

Medical Secretary;

Certificate

Percy L. Julian High School, Chicago, Illinois

Diploma

Computer Skills

Proficient with Microsoft Office Suite, AS400, People Soft. Kronos Excel

Contact this candidate