RICHARD

SAAVEDRA OLARTE

PROFESSIONAL EXPERIENCE

Senior Supply Chain Scheduling Specialist

DOW Chemicals, Terneuzen, Nederland May 2022 – Feb. 2023

• Responsible for strategically balancing the supply and demand of products across multiple locations

• Draw up daily asset plans for the short and long term, considering priorities. Providing service to both internal and external customers and ensure that targets are met.

• monitor the production, considering outgoing shipments and incoming deliveries of products. Being aware of the stock is very important. Anticipate changes in order to minimize the impact, seeing opportunities for improvement.

• Work closely with the Business Supply Chain Planner being part of a large team. Reporting to the Global Leader. Other important contact partners are production, customer service, product management and the Dow logistics organization.

Customer Service & Sales Representative

CMP - Warrington, UK Dec 2019 – Dec 2020

• Responsible for account development, assessing client needs, and identifying solutions

• Dyson Project, giving customer care and Sales counseling via digital medium for Dyson items

• Received various customer service awards for quality exactness, high turnovers, and expanded client recharges

• Organized client data and account information in excel spreadsheets for business planning, tracking client data and performed intense reconciliation process

Customer Care Associate II

Conduent - Bournemouth, UK May 2019 - Nov 2019

• Google Project, providing customer support via digital medium for Android apps, and Google hardware Products

• Listened, assessed the record, took possessions, settled, and precisely archived all customer calls

• Communicated suitable choices for a goal in an ideal way

• Informed customers about services available and assessed their needs compliance

Logistics Operations Manager

Events Agency Kon Stylos, CA San Antonio,Tachira, Venezuela- (Own Family business) Oct 2009 - May 2019

• Managed and directed SCM and logistics operations for a wide range of public and private occasions, from meetings to enormous events, (organizing Imports Operations and special customs clearance) Implementation of SOPs.

• Achieved staff performance enhancements and gains on the delivery time of documents and banks via process improvements and training on work procedures.

• Worked intimately with equipment managers and providers for cost reduction and usage plans and worked with the budget officer to ensure spend plans to purchase required equipment

• Identified and communicated new technologies and solutions on procurement procedures to higher headquarters.

• Logistics Lead responsible for analyzing and reviewing detailed technical evaluations from contractor proposals.

• Oversaw the training curriculum and process of all newly hired staff, ensuring that all were trained according to logistics supply chain functions and processes

• Analyzed expenses and operational effectiveness of systems and affordability of material requirements, ensuring that material resources were allocated in a timely, functional, and fiscally responsible manner

PROFESSIONAL PROFILE

Supply chain management expert seeking to revitalize product transportation and distribution. Driven and motivated Business Development Manager collaborating with sales leaders and account executives. Proven history of eliminating supply chain waste and reallocating financial and personnel resources to maximize distribution efficiency. Energetic leader motivated to lead through example and positivity. Skilled at properly allocating personnel to work areas commensurate with their individual strengths and aptitudes.

SCM & LOGISTICS SPECIALIST

LANGUAGES

Spanish - Native

English - Business Proficiency

German - Business Proficiency

Portuguese - Basic

EDUCATION

Specialization Governability

& Public Administration

George Washington University

2012

Advanced Training SAP R/3(SD

for Sales & Distribution)

Siemens Business. Services GmbH

& co, Hanover

2002

Postgraduate in General management

Professional School of Economics

& Law (FHWR), Berlin

2001

Postgraduate in General management

Professional School of Economics & Law (FHWR), Berlin

2001

BSc Industrial Administration

Instituto Universitario de la Frontera (IUFRONT). Venezuela

Accredited by The Ministry of Science and Culture of Lower Saxony Germany

1994

BSc International Business

Instituto Universitario de la Frontera (IUFRONT). Venezuela

Accredited by The Ministry of Science and Culture of Lower Saxony Germany

1994

CONTACT

+31-611****** / +491**********

ad2jh9@r.postjobfree.com

Berlin, Germany

linkedin.com/in/saavedrarichard

SKILLS

Account Management

Brand Management

Contract Negotiation

Diligent, Problem Solving

Time Management

Active Listening

Multitasking

Detail-Oriented

Communication

Team player

Leadership

Motivation

EXPERTISE

Supply Chain

Logistics

Validating Supplies

Freight Forwarding

3PL & PL

Warehouse Management

Overseeing Deliveries

Shipment Coordinating

Inventory Control and Restocking

Database Management

Procedure Development

Evaluation & Scheduling

Updating Logs

Cost Reduction

Customer Service

CERTIFICATION

IATA Dangerous Goods

REFERENCES

References available on request

EXPERIENCE continued

University Professor

Instituto Universitario de la Frontera Oct 2010 - Feb 2012

Alexander Humboldt University - Caracas, VE May 2008 - Dec 2008

• Subjects: Economic Integration and International Business and Customs Tariff, Customs Nomenclature, Harmonized Customs System

Logistics Operations Manager

Group Los Almendros - Valencia, VE Aug 2008 - Oct 2009

• Management and direction of SCM Logistics SOPs and distribution operations for companies in the transport, warehouse, and customs services

• Conducted analysis and reported recommendations for changes in processes, policies, or methods taking into account asset necessities and changes in the authoritative structure

• Served as a customer liaison to lead preparing, resolve general arrangement and subject-explicit issues inside the customer base

• Effectively managed property documentation carried out property accountability, delivered effective coordination with all related units.

• Analyzed logistics info to screen mission goals and increment the productivity of time and cost

• Reviewed program targets to recognize and address insufficiencies in set up activities and backing programs and prescribe changes to tasks

Director of Logistics

Aerocav (UPS Partnership) - Caracas, VE Aug 2007 - Jul 2008

• Management and directions of the operatives departments in the areas of SCM logistics, international transport Import/Export customs clearance, special projects for the automotive industry, transport, parcel delivery, mailboxes (franchise) Improvements of SOPs, SLAs. KPIs

• Performed surveys of all divisions inside the program that are assigned to assure compliance with all directives and procedures

• Developed standard operatives to ensure accurate and controlled property accountability

• Assisted in building up hand receipt records for every unit and keeps up responsibility by the utilization of the hand receipt postings

Business Unit Manager BUM Venezuela - Key Account Manager KAM Angola

Panalpina - CA, Venezulea & Angola Feb 2005 - Jan 2007

• Manage account relationships, contract negations, sales, pricing, billing, and logistics,

collaborate with cross-functional teams to improve customer service experience.

• Collaborated with cross-functional teams to improve customer service experience, capitalized on previous relationships and performed market research, drove revenue and secured new business, captured significant competitive business and presented optimum solutions.

• Management and direction of the filial, global accounts guaranteeing the satisfaction of the proposed targets, the executives of yearly spending plan, KPIs, optimization, and implementation of new processes SOPs, management, and application of new projects, the professional and disciplinary responsibility of the whole SCM operations in customs clearance & Transport and delivery end to end

Customer Service & Sales Representative

Honeywell - Seelze, DE Jan 2003 - Jun 2004

• SCM Link with production dept, end to end process, request handling for Performance Chemicals for Spain, Portugal central and South America. Electronic Chemicals for UK, Ireland, and East block, organizing the delivery till end site and direct contact with customers for any issues of the export operations. SLAs, SOPs

Press Officer

Venezuelan Pavilion at Expo 2000 - Hanover, DE May 2000 - Oct 2000

• Public relations, meetings summary, organization of the press conferences, presentations, and guide visits for the personalities visiting the Pavilion

Purchase Coordinator

Maploca S.A - Caracas, VE Sep 1997 - Mar 1998

• Management and monitoring of the activities in import and export (PO Processing, transport, documentation, negotiations with suppliers, SLAs, SOPs, formalities of national authorities, customs clearance)

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