Chasidy McWright

Dallas, TX *****

ad2jgb@r.postjobfree.com

+1-972-***-****

Work Experience

Pharmacy Driver

Pharmacy - Dallas-Fort Worth, TX

February 2019 to Present

Pay attention to details of all deliveries Stats and blood samples are top priority arriving on time is a must Office Manager/Executive Assistant to the President RVL Tax Services - Dallas, TX

January 2011 to Present

Manage all aspects of client services, including scheduling, email correspondence and follow-up status.

• Answer heavy phone volume and provide accurate responses to client complaints and concerns in a professional manner.

• Arrange meetings, compile information, organize and update client records.

• Maintain the integrity and confidentiality of all files (audit ready).

• Data entry and filing alpha and numeric file maintenance.

• Monitor the daily implementation schedule by maintaining master calendar.

• Provide support to clients in completing tax forms and other required documents.

• Extend daily, friendly, helpful and genuine customer service. Library Assistant

Update Library Services - Dallas, TX

January 2008 to December 2011

Responsible for correspondence, reference materials and case books distribution for two major law firms.

• Provided support to attorneys such as filing, sorting, storing, delivering and retrieving reference materials.

• Replaced legal books in shelves, stacks or files according to identification number.

• Maintained records of books, periodicals and other publications in designated holding and storage areas.

Retail Associate and Manager

Eye Masters - Dallas, TX

2007 to 2008

Served customers well by establishing rapport, provided merchandise and superb customer service.

• Managed up to 12 employees and responsible for training, and other administrative functions.

• Maintained the stability and reputation of the store by knowledge of products, policies and procedures of the company.

• Coordinated and monitored in-store promotional deals, discounts and coupons to boost sales. Documented the results.

• Verified vision insurance for eligibility and benefits.

• Involved in the quality assurance and control issue meetings. Receptionist/Administrator for Marketing and Sales The Jarrell Company - Dallas, TX

January 2006 to December 2007

Responsible for answering heavy phones and other administrative duties, including internal correspondence.

• Provided daily assistance to vendors and customers. Handled multiple diverse projects simultaneously as assigned.

• Coordinated the service delivery and petty cash management. Receptionist/Administrator for Major Gift and Membership Team North Texas Public Broadcasting, Inc - Dallas, TX

January 2003 to December 2006

• Managed multiple high volume phone lines and voice mail system.

• Handled complex customer issues and effectively de-escalated irate callers by using specific tactics.

• Interacted and communicated with many affluent Dallas philanthropists, Board of Directors, Volunteers, and well-known radio and television personalities.

• Updated and maintained database and performed other generalist projects.

• Coordinated tele-funding events with volunteers and staff. Education

B.A in Continuing Education

Richland College - Washington, DC

1987 to 1989

Hudson Middle School

Skills

• customer service. (6 years)

• Office Manager (6 years)

• Receptionist (10+ years)

• Retail (1 year)

• RETAIL SALES (6 years)

• Driving

• Van driver (10+ years)

• Accounts Payable

• Event Planning

• Library Services

• Personal Assistant Experience

• Driving

• Heavy lifting

• Cash handling

• Customer service

• Sales

• Live chat

• Marketing

• B2B sales

• Retail sales

• Software troubleshooting

• Quality assurance

• Front desk

• Quality control

• Cash management

• Office management

• Medical terminology

• HIPAA

• Tax experience

• Business development

• Outside sales

• Negotiation

• Windows

• Banking

• Cash register

• Personal assistant experience

• Accounts payable

Certifications and Licenses

TWIC Card

November 2023 to November 2034

CDL

June 2020 to August 2030

Driver's License

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