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Customer Care Nurse Aide

Location:
Nairobi, Nairobi County, Kenya
Salary:
$21per hour
Posted:
January 07, 2024

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Resume:

PERSONAL DETAILS:

● Lilian Wambui Nduati

● P.O. Box 371, Eldoret 30100 Kenya,

● Contacts: 070*******,073*******

● Email: ad2je6@r.postjobfree.com

● Date of Birth: 15th August, 1986

● Citizenship: Kenyan

● Gender: Female

● ID no: 25356104

● Religion: Christianity

● Languages: English, Swahili and Kikuyu.

POSITION INTERESTED: ● Nurse Aide

CAREER ASPIRATION: ● I am interested and seeking a rewarding and challenging career position in a place where I can put my experience. KEY STRENGTHS: ● Keen on and result oriented

● A vast and avid learner

● Cooperative and a good team player

● Good customer care skills

● Have good analytical skills

● Honest and reliable

SUMMARY OF

SKILLS/ACHIEVEMENTS

● Experienced in dispensing medicine, injections and taking vital signs

● Competent in the use of Microsoft office computer packages including excel, access, power point, word and internet explorer.

● A vast and avid learner with ability to work individually and as a team, I interact well with individuals from different races, nationalities and tribes and I can multi task.

WORK EXPERIENCE:

June 2014-to date

Eldoret Hospital Ltd

Oct 2012-may 2014

Eldoret Orthopaedic Clinic

Zeki motors limited

Front office Administrator

Jan 2012-september 2012

● Maintaining cleanliness in the unit.

● Feeding patients though the NGT.

● Bed bathing the an ables and turning the to avoid bed sores.

● Assisting the Nurse to give the care needed to the patients.

● Helping cases a patient is to be intubated

● check on the medicine and collecting from the pharmacy .

● Cannulating the patients and giving stat medications.

● Maintenance of medical records for patients

● Taking vital signs, injecting

● Guiding and counseling patients

● Provide customer care services

● Ensure cleanliness and maintenance of the facilities

● Develop income and expenditure reports

● Handling petty cash

● Leading the finance department

● Facilitation of the general administration transactions; analysis of requisition forms, preparation of cheque/cash payment vouchers and writing of cheques

● Ensuring that the computerized cashbook and bank book are upto date and are correctly coded by entering and analyzing of daily bank receipts and payments and bank reconciliation and thereafter reviewing all bank transactional reports to reflect Winas pharmaceuticals

Nurse aide

June 2011-dec 2011

Lumino maternity and

Nursing Home

Jan 2011-may 2011

Eldoret Hospital

Nurse Aide

Attachment and post

attachment

March 2007-september2009

correct balances. I raise error reports and make necessary reconciliations on the same.

● Maintain cleanliness in the office.

● I ensured that all receipts were correctly referenced and electronically processed and kept both soft and hard and send copies to donors.

● Responsible for overseeing filing and storage of financial documents and assist in retrieving them when required.

● Keeping up to date financial records and transactions.

● Dispensing medication to patients both out patients and in patient

● Ensuring cleanliness and maintenance of facilities.

● Provide customer care services

● Taking vital signs and providing guidance and counseling.

● Dispensing medication to patients both out patients and in patient

● Ensuring cleanliness and maintenance of facilities.

● Provide customer care services

● Taking vital signs and providing guidance and counseling

● Dispensing medication to patients both out patients and in patient

● Ensuring cleanliness and maintenance of facilities.

● Provide customer care services

● Taking vital signs and providing guidance and counseling

● Bed bath the Unable and Post operative Patients

EDUCATION:

Nurse Aide and counselling

Psychology

July2006 – march 2007

Rehema technical Training

Institute kericho

Kenya Certificate of

Secondary Education

Feb2002-Nov.2005

Loreto Day Secondary School

Matunda

Kenya Certificate of Primary

Education

Jan. 1993 – Nov 1995

Jan.1996- Nov. 2001

● Attained certificate

● Attained grade C-(minus)

● Attended Tuyotich Primary School

● Attained 309 marks out of 500 at Kimalel Primary school. COMPUTER LITERACY: ● Achieved a distinction overall in COSMOTECH COMPUTER COLLEGE.

Packages included Introduction to computers, MS Word, MS Excel, MS Access, MS PowerPoint, Internet explorer and Programming (Visual basics).

WORKSHOPS ATTENDED: ● Guidance and Counseling.

● HIV / AIDS Awareness.

● Insurance

POSITIONS HELD:

Team leader

Hockey Team

Sep.2002-July 2005

Choir Mistress

Aug. 2006 – Feb. 2007

Rehema Technical Training

Institute

● Organized and enhance the team

● Organized and enhanced singing among members.

Enhanced the skill and knowledge to understand and organize people using administrative and logistical skills. SOCIAL RESPONSIBILITY: ● Visiting and donating to children’s homes.

● Planting tree.

MEMBERSHIP: ● Rehema Technical Training Institute Christian Union HOBBIES AND INTERESTS: ● Team building activities.

● Community development activities.

● Traveling and tourism.

REFEREES: Zeki Wanjala Wanyama Dr.Vadgama H.N, Sr. Lucy Waweru

Director Orthopaedic Surgeon, Sister Incharge,

Zeki motors Eldoret Orthopaedic Clinic Eldoret Hospital Ltd

P.O Box5423, P.O.BOX 1328 P.O.BOX 2234,

Eldoret Eldoret. Eldoret.

Kenya. Kenya. Kenya.

Contact:072******* Contact:073*******

Contact:071*******



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