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* **** ****** (Misti)

MISTI LEE

713-***-****

ad2je2@r.postjobfree.com

Waller, Texas

Experienced and dedicated professional with over 15 years of expertise in B2B Sales, Sales Management,

Customer Service, Real Estate Assisting, and a solid background in Project Planning and assisting. Throughout

my career, I have consistently showcased my ability to deliver second to none customer experiences, exceed

performance objectives, meet deadlines, and cultivate high-performing teams. I am actively seeking

opportunities to further enhance my existing skills and develop new ones. My keen eye for detail, strong

organizational abilities, and proficiency in multitasking enables me to effectively prioritize tasks. Iam resolute

in my dedication to maintaining the utmost standards of professionalism, integrity, and customer satisfaction.

SKILLS

Networking

Project Planning

Customer service

Attention to detail

Proficient in MS Office

Real-Estate Photography

Sales and business development

Team leadership and supervision

Proficient in multiple CRM software

Problem-solving and decision-making

Excellent communication and interpersonal skills

EDUCATION

To be completed - March 2024

CPR and ARD Certified - Red Cross

Current

Waller High School

2005

WORK EXPERIENCE

TGKG Consulting LLC and Dabney Enterprise LLC

Real Estate Assistant - Houston, TX 2019 - current

Coordinate and facilitate renovation projects, liaising with contractors,

vendors, and clients to ensure timely completion and quality

standards adherence. Conduct quarterly property inspections,

documenting condition reports, and addressing maintenance issues

promptly to maintain property value and tenant satisfaction. Execute

make-ready tasks by coordinating cleaning, repairs, and staging to

enhance property appeal for showings, resulting in increased interest

and faster leasing/selling cycles. Conduct property showings with a

strong emphasis on delivering exceptional customer service,

highlighting property features, and addressing client inquiries to

facilitate informed decision-making. Capture high-quality photographs

of properties to create visually compelling listings, contributing to

enhanced marketing strategies and increased online engagement.

Assist in all phases of leasing, supporting lease preparation, and

coordinating lease signings. Maintain meticulous records and details

using CRM software, optimizing organization and accessibility of

information for the team

Chemsearch and Certified Labs

Account Management - Irving, TX - 2010- 2019

Achieved outstanding customer service performance in the sale

of lubricants, diesel treatment, parts washing, and other products

to a diverse clientele spanning various industries, including

construction, aggregate, environmental, mining, oil & and gas,

and heavy hauling. Spearheaded the recruitment, training, and

supervision of a 15-member sales team. Orchestrated and

supervised the installation of patented diesel treatment systems.

Collaborated with the patent team to secure a patent for the

gravity tote pump for grease, resulting in the elimination of

residual waste and significant savings in environmental disposal

costs, leading to a remarkable 100% annual contract renewal

rate. Managed and maintained the CRM system to ensure

seamless communication and personalized service delivery.

Innovated a novel training structure for new representatives,

cultivating high-performing individuals with a turnover rate of

less than 5%. Attained a 5% share of all first-year representative

commissions.

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