Serge-Eric Keller

ad2jad@r.postjobfree.com 347-***-**** Gainesville, VA

Summary Data Analytics professional with 8 years of experience in problem-solving, leadership, and analytical thinking. Proven track record of delivering data-driven insights and solutions to drive business growth. Skilled in utilizing advanced analytics tools and techniques to extract valuable insights from complex datasets. Adept at leading cross-functional teams and collaborating with stakeholders to identify opportunities and implement data-driven strategies. Strong problem-solving skills combined with a strategic mindset make me an asset in driving organizational success. Knowledge and Skills:

Qlik Sense V-lookup

Tableau Pivot

Splunk Macros

SAS Enterprise Miner VBA

SQL HTML

Jira CSS

PowerBI Quality Engineering Assurance

MS Visio FR2052a Regulatory Compliance

JMP Pro Strategic Planning/Analysis

HP Quality Center Detail Orientated

Selenium User Acceptance Testing

C# Data Profiling

Python Data Validation

Education and Training:

Massachusetts Institute of Technology Cambridge, MA Certificate in Applied Data Science with Machine Learning & AI 03/2024 cohort Saint Joseph’s University Philadelphia, PA

Master of Science in Business Intelligence & Data Analytics 05/2018 Montclair State University Upper Montclair, NJ

Bachelor of Science in Biology 05/2013

Experience:

Bank of America contracted by NTT Data Charlotte, NC FR2052a Reporting: Data Reporting Manager/Liquidity Validation Specialist 10/2021 - Present

• Ensure the generation, reconciliation, and submission of the FR 2052a.

• Engage in the transition to Category II requirements and implement controls and processes to meet the rigors of daily FR 2052a. submission.

• Run daily analytics.

• Partner with the Liquidity Risk Management team to ensure the accurate reporting of all metrics derived from the FR 2052a.

• Identify and escalate data and reporting issues.

• Participate in the FR 2052a change management process and user acceptance testing (UAT).

• Support the implementation of new regulatory requirements.

• Actively seek opportunities for continuous improvement. Verizon contracted by Cognizant Piscataway, NJ

Verizon Project: Senior Analytics Consultant/Testing Lead 06/2019 - 08/2022

• Performed daily business and data analysis for daily and ad hoc reporting, with the use of Qlik Sense and Tableau.

• Developed analytics dashboards to accurately report status updates per execution to Directors and Stakeholders. Gather business requirements essential for business development.

• Liaised with various internal and external partners and managers to define the best solutions for data analysis and clean-up approach.

• Delivered quantity and quality results within the established timeline.

• Assisted Test Manager with performance testing assignments and reporting to client management.

• Assisted in the design and execution of test plans, scenarios, scripts, and procedures.

• Worked closely with IT departments and functional project resources to provide test leadership for identified projects.

• Coordinated test execution with project management, development, Lines of Business, vendors, and other internal departments.

Samsung contracted by Atterro Ridgefield Park, NJ Samsung Project: Business Management Data Analyst 06/2018 - 06/2019

• Performed UAT testing and defined test strategies for applicable project scope.

• Created reports to share findings and recommendations with the internal team and other stakeholders.

• Collaborated with team members & managers to determine and address data and reporting needs for various company projects.

• Determined the meaning of data and explained how various teams and leaders can leverage it to improve and streamline their processes.

• Analyzed business and functional requirements and determined the feasibility of these requirements.

Sumitomo Mitsui Banking Corporation New York, NY Expense Data Analyst 11/2017 - 06/2018

• Performed UAT testing and helped with test design and test strategies.

• Performed analytical reporting to share insights with internal teams by use of Qlik Sense.

• Performed system changes within Concur and maintained system maintenance logs.

• Prepared financial and business-related analyses and research in financial and expense performance areas.

Bank of Montreal contracted by Aerotek New York, NY BMO Project: Expense Data Analyst 12/2016 - 11/2017

• Performed data analysis to drive expense processing improvements.

• Performed UAT testing to ensure reporting tools function per set policies.

• Maintained positive and trusted relationships with bankers, stakeholders, and external clients.

• Performed data visualization with Qlik Sense to provide insights on departmental travel and entertainment expenses.

Spotify contracted by ExecuSearch New York, NY

Spotify Project: Expense Data Analyst 11/2015 - 12/2016

• Utilized Tableau to present insights on profit, loss, and suggestions on companywide improvements.

• Obtained relevant information, and data, and researched to evaluate gaps.

• Performed data analysis and reporting with the use of the Concur Intelligence tool.

• Supported the implementation of a global commercial card program, AMEX. Michael Kors contracted by ZeroChaos East Rutherford, NJ Michael Kors Project: Expense Data Analyst 10/2014 - 11/2015

• Researched and investigated cardholder technical or complex inquiries to quickly resolve issues.

• Supported employee training updates and content.

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