Denise K. Alston

**** ****** ***** ****** ** ad2ja9@r.postjobfree.com

EDUCATION

Dominican University Master of Social Work

River Forest IL Anticipated Graduation Spring 2022

Northeastern Illinois University Bachelor of Social Work

Chicago, IL Graduation Spring 2021

INTERNSHIP EXPERIENCE

Edward Hines Jr. VA Hospital. 09/2021-04/2022

Social Work Intern

Hines IL

Served as an advocate Veterans by providing services and benefits to caregivers and the Veterans served at the VA.

Provided education and information on Caregiver Support Program requirements, including the requirements applicable to Veterans and Primary and Secondary Family Caregivers for participation in the Program.

Explained the application process to the Veteran and Primary and Secondary Family Caregiver applicants, including sending out written correspondences.

Inform the Primary and Secondary Family Caregiver(s) of education and support services available to them.

Engaged Veteran and Primary and Secondary Family Caregivers in active communication throughout the application process and provide a clear communication regarding any updates or changes in program status.

Responded to the Primary and Secondary Family Caregivers’ questions and concerns.

Maintained personal information shared by the Veteran and Primary and Secondary Family Caregivers also protecting health information and confidentiality per local VA policy.

Conducted biopsychosocial assessments addressing the needs of the Veteran. as well as the Primary and Secondary Caregiver using various platforms such as video visual connect and telephone.

Co-facilitated a Dementia Reach VA support group for Caregivers caring for Veterans that have different stages of Dementia on several occasions.

Attended and completed required TMS and Microsoft Outlook teams meetings and trainings assigned to me throughout the duration of the internship.

Designed and presented a PowerPoint presentation for Caregivers informing them of the various educational opportunities and benefits available for participating in the Program of Comprehensive and Family Caregivers Program.

Documented assessments as well as notes utilizing DAPO format in Veterans and Caregivers charts via the Computerized Patient Records System (CPRS).

City of Evanston 08/2020-05/2021

Social Worker Intern

Evanston IL

Advocated for clients at skilled nursing facilities that voicing concerns regarding care rendered at the facility.

Conducted phone interviews with clients to determine eligibility for services that interest them or that they met the minimum qualifications

Documented client personal information for verification of services that they expressed interest in.

Completed Ombudsman Level 1 Training and various trainings that were assigned by my field site instructor.

Interviewed youth for The Mayors Youth and Summer Employment Program so that they could become gainfully employed during the summer.

Actively engaged in biweekly pop-up food pantries and ensure clients were greeted and left promptly after food distribution was complete.

Established rapport with client utilizing my superb interpersonal skills

PROFESSIONAL EXPERIENCE

United States Postal Service 05/2013-Present

Letter Carrier

Lake Forest IL

Sorts delivers and collects mail on a daily basis, while on foot or by vehicle.

Weathers all conditions in a prescribed area, maintains professional band effective public. relations with customers and others.

Set up route and deliver mail six days a week on route.

Place mail and packages in mailbox and secure with mailbox lid.

Arrange mail in delivery sequence.

Morale Welfare and Recreation 09/2008-02/2013

Child and Youth Program Assistant

Great Lakes, IL

Assisted in implementing and leading planned activities for program participants.

Interacted with children and youth using approved child guidance and youth development techniques as provided by supervisors.

Maintained control of and accounted the safety of children and youth ranging in age from 6 weeks to 18 years.

Observed program participants for signs that may indicate illness, abuse, or neglect. As well as filing necessary reports and documentation.

Supervised children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

United States Navy 05/1999-08/2008

Second Class Petty Officer/ Supply Technician/ Logistics Specialist

Great Lakes IL

Administrative Logistics of dental supplies

Government Purchase Card Holder with over $50,000 of responsibility

Created spreadsheet (log) using Excel to accurately account for purchases made on my Government credit card.

Composed a statement of all purchases on a monthly basis to turn in to my Approving Official for review of accuracy.

Expedited orders for timely receipt.

Shipping, Receiving and Distribution of dental supplies for United States

Maintained quality assurance and accountability for over 3000-line items in assigned storerooms

Planned and projected the supplies for ships scheduled for departure.

Responsible for loading and shipping over 1000 items each week.

Managed Hazardous Waste including over 300,000 gallons of fuel.

VOLUNTEER

Catholic Charities Completed 100 hours

Chicago IL

Assist the Veteran Service team by helping unemployed veterans find suitable employment opportunities.

File paperwork and type up correspondence for all new participants in the program

Conduct phone interview for each person assigned a case under the direction of the supervisor

ACCOMPLISHMENTS

Graduated with Honors (Magna Cum Laude) with a final GPA 3.78

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