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Room Attendant Customer Service

Location:
Flacq District, Mauritius
Posted:
January 08, 2024

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Resume:

Vishal Bhandoa

Housekeeping Room Attendant

Phone +230-****-****

Email **.*******@*****.***

Address poste de Flacq, Flacq 41518

CAREER OBJECTIVE

To secure a stable position in the fast- growing tourism sector and moving on the position to achieve higher level with great dedication and overall interpersonal skills. Detail-oriented and attentive professional skilled in providing exceptional guest experiences by delivering excellent service. Proven track record of quickly and efficiently maintaining guest rooms and public areas. Dedicated to maintaining the highest standards of cleanliness and professionalism Highly motivated and organized professional with extensive experience providing outstanding housekeeping services to clients. Demonstrates excellent customer service skills and a commitment to completing tasks efficiently and thoroughly. Skilled in all aspects of cleaning, tidying, and organizing living areas. Dedicated and hardworking professional with experience in housekeeping services in hotels, hospitals, and other institutions. Possesses an excellent eye for detail and a strong ability to work independently and as part of a team. Passionate about delivering high-quality results and ensuring an outstanding guest experience. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

EXPERIENCE

ROOM ATTENDANT — La Maison Déte Hotel by Newmark, Coastal, Poste Lafayette, January 2023 - Present

HOUSEKEEPING — Solana Beach Hotel

October 2018 - April 2021

•Adults only), Valet

•Coastal Road Belle Mare

•Organize new dry-cleaning clients when required

•Additional responsibilities include delivering clean linens to the guest room floors as needed and cleaning and organizing all laundry areas including shelves in the housekeeping and laundry areas

•Performs other related duties as required.

HOUSEKEEPING — Long Beach Hotel

March 2014 - September 2018

•5 Star hotel, valet

•Coastal Road Belle Mare

•Organize new dry-cleaning clients when required

•Additional responsibilities include delivering clean linens to the guest room floors as needed and cleaning and organizing all laundry areas including shelves in the housekeeping and laundry areas

•Performs other related duties as required.

HOUSEKEEPING — Long Beach Hotel

, January 2011 - January 2013

•5 Star hotel

•Coastal road Belle Mare, valet

•Organize new dry-cleaning clients when required

•Additional responsibilities include delivering clean linens to the guest room floors as needed and cleaning and organizing all laundry areas including shelves in the housekeeping and laundry areas • Performs other related duties as required

HOUSEKEEPING- CONSTANCE LE PRINCE MAURICE HOTEL

AUGUST 2007 TO FEBRUARY 2009

5-star hotel

Choisy Road Poste de Flacq

Organize new dry-cleaning clients when required

Additional responsibilities include delivering clean linens to the guest room floors as needed and cleaning and organizing all laundry areas including shelves in the housekeeping and laundry areas

Performs other related duties as required.

PROFESSIONAL QUALIFICATIONS

Ecole Hoteliere Sir Gaetan Duval

17TH JULY – 13 TH SEPTEMBER 2013

EDUCATION

CAMBRIDGE SCHOOL CERTIFICATE

— MODERN COLLEGE LA SOURCE CENTRE DE FLACQ, Cambridge University Jan 2005

CERTIFICATE OF PRIMARY EDUCATION, CERTIFIED BY MAURITIUS EXAMINATION SYNDICATE

— Poste de Flacq Government School Jan 1999

SKILLS

•Corporate Standards • Chemical Disposal • Room Preparation • Supply Replenishment

•Trash Waste and Removal • Bathroom Servicing • Guest Inquiries • Guest Room Confidentiality

•Customer Needs Assessments • Inventory and Supply Control

•Lost and Found Procedures • Linens and Toiletries • Company Guidelines • Inventory Restocking

•Written and Oral Communications • Corporate Vision and Values

•Materials Storage • Furniture Moving

•Common Area Refreshment • Commercial Equipment Operations

•Patron Satisfaction

•Equipment Disinfection

•Commercial Cleaning

•Hospitality Industry

•Wall and Ceiling Cleaning

•Damage and Theft Reporting

LANGUAGES

•Special Requests

• Storeroom Management

•Floor Waxing

•Cleaning and Maintenance

•Cleaning Equipment Inspection

•Vacuuming and Window Cleaning

•French; fluent • English Fluent

REFERENCES

References available upon request



Contact this candidate