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Call Center Customer Service

Location:
Columbia, SC
Posted:
January 08, 2024

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Resume:

christopher robinson

Columbia, SC *****

ad2j9e@r.postjobfree.com

+1-718-***-****

Authorized to work in the US for any employer

Work Experience

IT Technician

EbryIT - Columbia, SC

April 2022 to Present

Diagnosis and repair broken laptops.Ordered parts from dell. I reimage the laptops to original state and update the systems. I install, maintain, and troubleshoot hardware and software for businesses and organizations and maintain electronics including computers and audio/visual equipment.I was also team lead and assisted with priority contracts to make sure laptops where fixed correctly and they where sent out in a efficient manner.

Call Center Agent/Customer Service/telehealth proctor Parsons - Texas

February 2022 to Present

worked call center for parsons partnered with dhs

Fiberglass Technician

Jushi USA Fiberglass Co., Ltd - Columbia, SC

January 2019 to Present

handling fiber glass roll transporting fiber glass from winding machine to trolley maintain a clean work space 6s compliant

Team Lead

China Jushi USA Corp. - Columbia, SC

January 2019 to Present

Lead and oversee a team of 20+ to maintain production throughout the shift .making sure all safety precautions are met while problem solving multitasking and keeping team morale in high spirits traffic management operator

Parsons - Columbia, SC

September 2021 to January 2022

mange and record accidents dispatch shep drivers to help stranded motor vehicles worked with ambulance and fire to clear or help injured motorist technical support/web page designer

destiny executive - Florida

February 2017 to October 2017

helped with window based pc knowledge of microsoft word excel adobe .etc would rebuild or replace faulty parts of pc did web design pages based on customer needs and configuration Receiving line

Michelin Tire Corp - Lexington, SC

March 2013 to February 2016

Load tires on pallet for work order request as well as making changes to work orders using michelin based pc systems,fork lift trained and crew leader,training supervisor Pre loader

UPS - New York, NY

April 2004 to October 2010

Load trucks with merchandise prior to delivery driver starting shift Education

certification in automotive service and repair

apex technical - Manhattan, NY

2010 to 2011

High school diploma

Port Richmond High School - Staten Island, NY

January 2000 to May 2004

Skills

• Warehouse Experience

• Mechanical Knowledge

• Oil Change

• Pallet Jack

• Load & Unload

• Automotive Repair

• Mechanic Experience

• Vehicle Maintenance

• Order Picking

• Delivery Driver Experience

• Operating systems

• Word processing

• Tire Service

• Brake Repair

• Transmissions

• Computer literacy

• Retail sales

• Windows

• Desktop support

• Customer service

• Software troubleshooting

• Programmable logic controllers

• Technical support

• Help desk

• Manufacturing

• Microsoft Office

• Computer networking

• Supervising experience

• Troubleshooting

• LAN

• Suspension

• Microsoft Windows Server

• VPN

• DNS

• User Interface (UI)

Certifications and Licenses

Maintenance and repair

November 2010 to Present

Diagnosis problem based of visual inspection and knowledge of automobile and mechanical problems Driver's License



Contact this candidate