Diane McEver

Wellness Consultant Hotze Health & Wellness

Houston, TX 77019

ad2j8v@r.postjobfree.com

+1-713-***-****

Meticulous service-oriented sales representative with proven consultative sales and organizational

skills and holding a Bachelor of Business Administration with 15 + years of experience in providing

exceptional client care experiences, conducting consultations to drive sales, and managing customer

relations. Well- versed in coordinating sales, telephone etiquette, and invoicing. Self-motivator with

high energy. Proven track record to build rapport and relationships with clients.

Authorized to work in the US for any employer

Work Experience

Wellness Consultant

Hotze Health and Wellness - Houston, TX

January 2019 to Present

• Providing an exceptional client care experience.

• Perform phone to drive sales and exceed sales goals consistently.

• Hold daily team huddles to review daily goals and develop a strategy to meet goals.

• Educate potential clients, and current clients on our aesthetic procedures and products.

• Perform 50 plus phone calls per day.

• Plan and execute in-house events.

• Self-motivated with excellent negotiation and sales skills.

Center Director

LightRx Face & Body - Houston, TX

December 2017 to January 2019

• Providing an exceptional client care experience.

• Perform consultations to drive sales and exceed sales goals consistently.

• Hold daily team huddles to review daily goals and develop a strategy to meet goals.

• Educate potential clients, and current clients on our aesthetic procedures and products.

• Maintain all inventory, ordering, daily accounting, and daily processes for the clinic.

• Plan and execute in-house events.

• Self-motivated with excellent negotiation and sales skills.

Patient Education Consultant

Clear Choice - Houston, TX

2014 to 2016

• Educate patients on dental implants and implant solutions.

• Advanced the sales of dental implant treatment options to prospective patients.

• Ability to establish immediate rapport with patient in consultative setting.

• Strong communication skills with doctors and patients.

• Negotiate treatment plans from 4K to 60K

• Self motivated with excellent negotiation and sales skills.

• Consistently meets or exceeds sales goals.

Center Manager

Lifestyle Lift Cosmetic Surgery - Houston, TX

2012 to 2014

• Successfully brought the Houston center to 3rd in the country out of 62 branches.

• Day to day responsibilities include: overseeing the front desk, the consultants, scheduler, technicians

and the physicians and creating a harmonious work environment.

• Responsibilities include: payroll, facilitating daily sales reports and projection reports. Ordering

equipment/purchasing.

• Engaged in customer relations and ensuring customer satisfaction.

• Houston was recognized as an exemplary center in multiple categories.

Physician Consultant/Sales Consultant

Lifestyle Lift (Cosmetic Surgery) - Houston, TX

2005 to 2012

• Consistently ranked in the top office sales amongst all national offices.

• Successful sales track record for conducting consultations for a large

National recognized Plastic Surgery Group averaging 10 - 15 consultations per day.

• Coordinate in-house events including marketing to recruit potential patients, and directed physicians

to interact with patients.

• Responsible for patient scheduling including: financing coordination, initial physician consultation,

surgery and follow-up care.

• Awarded Top Performer in 1st and 2nd Quarter 2011

• Awarded Best Net Close 1st and 4th Quarter 2010

Education

Bachelor's in Nursing

San Jacinto College South - Clear Lake, TX

Bachelor of Business Administration in Business Administration

University of Houston - Houston, TX

Skills

• Microsoft Office, Salesforce, Windent, Clarity, My Aesthetician Pro, Excel (10+ years)

• Account Management (10+ years)

• B2B Sales

• CRM Software (10+ years)

• Cold Calling (10+ years)

• Negotiation (10+ years)

• Business Development (10+ years)

• Sales Management (4 years)

• Outside Sales (10+ years)

• Customer Relationship Management (10+ years)

• Time management (10+ years)

• Sales (10+ years)

• Event Planning

• Phone Etiquette

• Marketing

Assessments

Retail customer service — Proficient

October 2023

Responding to customer situations in a retail setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Additional Information

Skills: Sales, Marketing, Advertising skills and tools

Proficient in Salesforce, Multiple CRM Platforms, Excel, Word, Access, PowerPoint, Care Credit

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