La Tania Hicks

North Las Vegas, Nevada *****

725-***-****

ad2j7q@r.postjobfree.com

Summary

A multi-talented, results-oriented individual, with over 25 years of experience in customer service, behind the desk, and transporting guests, to/from the Las Vegas Strip. This achievement has allowed me to be successful in my field of employment. I am seeking a Customer Service/Cashier position as an Airline Ticket Agent, Front Desk/Night Audits/Food Server and or a Shuttle Driver, with your very impressive and demanding company. Upon getting hired, I can contribute and apply new knowledge to a dream rewarding career, while also demonstrating remarkable skills, and providing “WOW SERVICE” of exceeding the guest expectations. As a team player, “NOT MY JOB”, just does not exist, when we’re all striving to achieve the same goal of “LEAVING OUR GUEST WITH A MEMORY of an EXCELLENT VACATION WITH US”.

Experience

Private Caregiver/Driver

Las Vegas, Nev

Feb 2023 – Present

Caregiver

• Bathe/Dress

• Prepare and serve meals.

• Light housekeeping/Laundry

• Provide companionship!

• Medications reminder

• Provide safe transportation to/from various locations. Dunkin Donuts

Las Vegas, Nev

Mar-Sept 2023

Cashier/Team Member

2 Page

• Operate register.

• Prepare drinks/food items.

• Clean/Sanitize

• Stock

Hoving Home

Garrison New, York

Discipleship/Leadership Courses Christian Growth School Dinner Cook

Student/Driver

July 2021 - 2023

Eschatology

● Study of the Bible, and life's foundation of a faith filled life.

● Learning the views of the End of Times of life as we may know it.

● Completing Microsoft courses

● Scripture memorization.

Internship

Working with the Program Director

● Setting appointments, safely transporting ladies to/from appointments, and various events in/out of state.

● Logging and keeping track of files, schedules, events and other important items.

● Interacting with volunteers and guests to ensure they enjoy their visit to the property.

● Fulfilling other assignments and duties that may be on my schedule. Lowe’s Home Improvement

Las Vegas. Nevada

Cashier/Customer Service

October 2021- April 2022 (Seasonal)

• Customer Service/Cashier, providing excellent and professional service to customers, by processing Rain Checks, and providing correct change for cash purchases.

• Assisting in all transactions, excepting multiple payment methods, credit & gift cards.

• Processing credit applications and merchandise returns. 3 Page

• Pulling up customer’s orders, verifying, arrival and on back order.

• Balance bank at the end of my shift.

Hoving Home

Pasadena California

Student/Team Member

Aug 2019-Aug 2020

Job Description:

• Enrolled in a 1-year Discipleship Program, learning about life basic instructions. Living on a Faith based foundation.

• Dinner Cook, planning and serving meals, helping with clean up.

• Front Desk, answering phones and directing calls to the correct staff member.

• Using Excel & Raiser Edge, logging all donations such as: Women’s Needs, Food, Clothing, and Seasonal Items.

Garden of Eden (Catering)

Las Vegas, Nevada

Food Prep/Server

Jan. 2012 Current

Job Description:

• Following all health guidelines for cleanliness and sanitation.

• Inspect and maintain the cleanliness and the safety, of work and serving areas.

• Prepare, cook, and serve menu items.

• Follow recipes specifications and serve meal in a timely manner.

• Detailed in serving portions and presentations.

• Keep guests smiling and happy. Exceeding their expectations World Mark by Wyndham

Las Vegas, Nevada

February 2012-March 2015

Job Description: Night

Audits

4 Page

• Handle office tasks, such as filing, setting up meetings and reordering supplies.

• Schedule cabs, movie tickets and dining experiences by the guest requests.

• Run closing reports for the day.

• Provide all forms needed to run the Resort for opening day.

• Update relief shift of any changes.

• Balance bank, make drops from daily revenue.

• Assign rooms, apply special request to guest reservations.

• Provide room changes if needed, by being overbooked. Front Desk

• Greet all guests with a welcoming smile and check them in/out of the Resort.

• Notify guests of their guest arrival if they are expected.

• Answer, forward and compose emails. Keep bank balanced and drop daily cash and receipts at the appropriate time.

• Supervise Front Desk personnel, work closely with the Maintenance, and Housekeeping Team to update arrivals, no-shows, and early check-outs.

• Train new employees, and schedule new hires orientations. Shuttle Driver

• Following all rules and guidelines of the road.

• Safely transport guests to and from the Las Vegas Strip.

• Drop off and pick guests from their choice of entertainment within a 5-mile radius.

• Assist with packages and bags. Always being friendly.

• Assist with walkers, canes, wheelchairs, and other things the guests might need. Happy Home Care Senior Living

Jan 2005-Jan 2011

• Prepare menu items, detailed special diet needs.

• Serve food and drinks on tray with special utensils (when needed)

• Cleans sanitize all work areas.

• Conduct inventory for kitchen supplies

• Assist with clean up after each meal.

• Skills

• Cash Handling

5 Page

• Shuttle Driver (Non-CDL)

• Food Handlers Permit

• Alcohol Awareness Card

• Word, Excel, Focus, Raisers Edge, Light Speed, Copier/Fax, E-Mails

• Barista, Food Prep, Garnishing and Food Server, Hostess

• Caregiver, Senior Living Facilities Food Prep & Server Education

Hoving Home (Leadership Academy/Internship) Christian Growth School July 2021-Dec. 2022

Hoving Home Graduate with Certificate

August 2019-August 2020

Chaparral High School Graduate with Diploma

September 1975-June 1979

6 Page

Contact this candidate