Tracey Walton

**** ***** ********** ● Chicago, IL 60652 ● 773-***-**** (Mobile) ● ad2j6r@r.postjobfree.com OBJECTIVE: To continue to strive and work diligently while making my job successful as well as the company progress.

• Flexible, reliable and optimistic. And caring

• Capable of learning and applying new information quickly and accurately.

• Professional, assertive and effective leadership experience.

• Capable of working individually and collectively.

• Excellent communication, prioritization, time management skills. EMPLOYMENT:

2021-6/2023 Insight Chicago Hospital and Medical Center-Secretary/ Transcriptionist / Accession Tech

• Secretarial duties and Transcribing

• Accessioning specimens pulling slides and sending slides to different facilities.

• Administrating meetings for the Breast Cancer and Tumor Board committee

• Typing documents to request records from different facilities.

• Answering of phones for the Pathology and Lab department and Microbiology department

• Helping patients fill out forms to request their records to be sent to another hospital.

• Scheduling and canceling patients’ appointment

• Scheduling transfers for patients

• Participated in tram huddles and team meetings.

• Set priorities and deadlines for the Pathologist. 2016-2021 Mercy Hospital & Medical Center Secretary/Transcriptionist-Lab Receptionist

• Secretarial duties and Administration duties for patients in the hospital

• Accessioning of all specimens as well as typing headers for each patient for the Pathologist

• Sending slides and reports to different Hospitals for second opinion as well as other out of state facilities

• Setting up a meeting for the Pathologist to have consensus on different patients.

• Pulling files and setting up Breast Cancer Conference for the Hospital Doctors 2015-2016 Sears Department Store

• Customer Service Department

• Help customers with questions, complaints and concerns.

• Answering inquiries by phone, email, web chat

• Answering calls, transferring calls to different departments

• Providing solutions for customer problems

• Maintaining records of customer interactions

• Setting up meetings for floor crew and workers

1997-2015 Dixon Elementary School – Administrative Assistant/Office Clerk 1989-1997 Ryder Elementary School – Administrative Assistant/Office Clerk

• Handled data entry via Impact, Oracle and SIMS program.

• Input information for children lunch and registration applications.

• Trained office clerks and nursing staff for update of student records

• Scheduled various meetings for entire staff and Principal.

• Utilized CPS email for meetings and arranged Parent/Teacher conferences.

• Secretarial work answering phones. Arrange meetings for Principal and Assistant Principal Event Planning

● Created and maintained relationships with various caterers and clothing vendors.

● Planned breakfast and lunch conferences using Corner Bakery, Panera Bread, Famous Dave, Jason’s Deli, BJ Market, Uncle Joe’s Catering and Potbelly for several Principals and Assistant Principals.

● Created work orders for gym uniforms with Curtis Enterprise.

● Established and maintained partnerships with Walgreens to provide free immunization shots for low-income students. ● Arranged for optometrists to provide free eye exams and to donate free glasses for low-income students. Local School Council Coordinator

● Assisted with electing Principal.

● Created the voting ballots for various school elections.

● Tracked annual budget for new computers and books. ● Collaborated with members to schedule meetings. Accomplishments

● 2015 – Completed Clerk Impact Course – which included updating registration forms, enrollment and transferring lunch applications. ● 2014 – Completed CPS Nurse Portal Course – updating student medical forms. Awards

● Administrative and Clerk Appreciation

● Secretary of the Month for Mercy Hospital

● Employee of the Month Mercy Hospital

● Customer Service Award

References: Upon Request

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