MARTHA I. GLENN

Trenton, NJ MIG******@GMAILCOM W: 609-***-****

EXECUTIVE ADMINISTRATIVE ASSISTANT

Executive-Level Assistance – Strategic Operational Support

20+ Years of Discreet & Confidential Assistance Operational Efficiency/Process Optimization Notary Public

Proactive and results-focused Executive Assistant with a strong and documented track record of going above-and-beyond to provide comprehensive assistance to managers, senior-level managers, and C-suite executives. Demonstrate the capacity to serve as the “right hand” to managers and executives while improving efficiency and streamlining workflow. Strong administrative support experience includes producing memoranda, reports, and complex documents. Adept at scheduling meetings, appointments, arranging travel, and managing daily work schedules. Consistently recognized for performance excellence and exceeding expectations. Expert ability to combine time/resource management skills and implement strategic administrative and project-based initiatives to enhance productivity and service quality. Core areas of expertise include:

Client/Customer Relations Program Planning & Development Executive/Staff Support Special Events Planning

Vendor Relations/Retention Appointment Scheduling Travel/Meeting Coordination Writing/Editing/Proofreading

Data Review/Reporting/Tracking Relationship Building Invoicing/Expense Reporting Staff Onboarding & Training

PROFESSIONAL EXPERIENCE

DEPARTMENT OF COMMUNITY AFFAIRS 2022 - Present

Administrative Assistant

As a highly focused, detail-oriented, and organized Senior Administrative Assistant, leveraged comprehensive knowledge of customer service principles to provide discreet and confidential support to the Housing Director. Handle a wide range of functions, including calendar management, inventory management, appointment setting, vendor management, sending/receiving emails and faxes, correspondence, proposal, and expense reporting. Ensure strict alignment with all operational policies, practices, and procedures.

JOHN O. WILSON HAMILTON NEIGHBORHOOD CENTER, INC. 07/19/2021-10/30/22

Administrative Assistant

Planned and executed a wide range of operational support functions to support the Executive Director. Handled all calendar management, correspondences, monthly billing, proposals, expense reports, and email receipt/distribution. Skilled in all Microsoft Office applications;

TIAA 2000-2019

Senior Administrative Assistant

Excellent communicator with strong interpersonal skills and the ability to forge strategic collaborations with internal and external stakeholders. Competent under pressure with superior decision making, staff development, performance management, vendor relationship development, and analytical skills

Exercise discretion, discernment, and strict attention-to-detail while completing the Standard Operating Procedures for on-boarding foreign associates within three months, ahead of the six-month timeframe. Write, edit, and distribute the document to the team members and associates.

Leverage strong knowledge and experience with Microsoft Office Suite and Concur to execute complex and routine functions.

Ensure the highest level of detail and accuracy while uploading information into the BoardVantage web portal.

EARLIER CAREER HISTORY

Long Term Administrative Assistant to the President, Phoenix Communications (Temporary)

Sales Assistant, Standard Rate & Data Service, Macmillan Publishing

Sales Assistant/Secretary, Quantum Management Services

Production Assistant/Secretary, The Numismatic Guild

Clerk Typist, Department of Transportation

EDUCATION

Paralegal Certification, Hostos Community College,, Bronx, NY