Joe Noah

Beaver, PA *****

ad2j3h@r.postjobfree.com

+1-724-***-****

Work Experience

Vendor Manager

Incenter Appraisal Management, LLC - Horsham, PA

March 2020 to Present

Trainer for remote inspections and desktop hybrid solutions for lenders and real estate appraisers, using smart phone technology.

Recruited and hired appraisers nationwide to join the panel for future orders. Complete vetting of appraisers including reviewing work samples and following up on questionnaire answers when deemed necessary.

Completed work from "cradle to grave" with assigning and following up for on time report delivery. Closely worked with upper management to review the profits and losses for each month strategizing best practices to improve profitability.

Worked as a liaison to assist and direct client service calls to ensure timely responses and client satisfaction.

Corporate Recruiter

Holibaugh and Associates - Pittsburgh, PA

January 2019 to Present

Assisted existing and new clients with candidates as specifically request for entry level to Senior Partner roles for immediate placement

Strong commutations with potential hires to go over specifics of job, ensuring the candidates were prepared and informed on what their role would be as a direct hire Extensive knowledge in a range of salary, experience and client need as to locate specific future assets to each company looking for assistance in finding the best fit for the company Processing Manager

Keystone Closing Services - Sewickley, PA

March 2018 to September 2018

Managing 12 employees processing closing and title documents for all Pennsylvania Purchase transactions

Key focus on the experience of the buyer, seller and their representatives to have communication be the driving force in a successful closing

Continual training of staff on processing or potential processing delays, with specific bullet pointed procedures to provide the tools needed to be successful Strong knowledge of the cash HUD and Closing Lender Disclose documents within CFPB requirements, working with a partner to understand Pennsylvania municipalities on taxes, and other non traditional taxes and escrows

Purchase Coordinator

Entitle Direct - Coraopolis, PA

July 2017 to March 2018

Coordinated and closed all Pennsylvania orders

Acted as support for all clients including lenders, agents buyers and sellers Strong customer service provided with many repeat customers because of the high level of support and understanding of the process from start to finish

Purchase Closing Coordinator

Beier, Beier & Beier Law Offices

March 2017 to July 2017

Processing all new sales contracts, ordering title, tax certs and any applicable local inspections required to transfer ownership of title

Direct communication with all parties of transactions; realtors, brokers, and buyers/sellers to ensure all parties are aware of the expectations and timelines surrounding each transaction occurs with ease and success

Processing all executed documents according to closing instructions including disbursement of funds and balancing of file prior to transfer of ownership

Upon successful audit and reconciliation of file, initiating all bank and lien payoffs to ensure successful and accurate satisfactions of all previously open liens Closing Coordinator

BCHH Title

October 2016 to January 2017

Provided preliminary and final closing disclosures to our client base prioritizing by sense of urgency and SLA

Assisted all clients with clearing title as well as clarifying all final title and recording fees Worked closely with the third party providers to ensure they are compliant as well as ensuring the closing experience for the customer was a positive experience Vendor Manager

Title Source

March 2016 to June 2016

Partnered with in-house as well as outsourced partners to ensure expected timeframes and error rates were within the client service level agreement

Revised all vendor engagement packages and created correspondence specific to the Consumer Financial Protection Bureau's specific expectations and suggestions Attended both online and live seminars specific to consumer protection to ensure all partners and Title Source was compliant

AVP Closings

NationalLink

March 2013 to October 2015

Department head for the closing department leading the scheduling, closing operations, clerical and HUD Prep teams meeting financial goals and SLA's to the client every month while overseeing the closing operations

Wrote and implemented all processes and procedures ensuring the staff had the proper tools to meet their goals and also meet the clients expectations Intimately involved in the monthly budget reviewing all costs associated to ensure my department was not overstaffed or abusing overtime so we made our financial goals each month/quarter projections Acted as the customer service point for PNC Mortgage working into the evenings and weekends to ensure loans were closed and rate locks were not expired due to an error by our staff or vendors Built and maintained strong relationships with PNC Mortgage Senior management allowing the company to capture 90% of all PNC Mortgage refinances

Director of Closing Operations

Powerlink Settlement Services

May 2010 to March 2013

Lead the scheduling, HUD Prep, Deed Prep team and Closing document preparations teams meeting that met and exceeded all client and company established SLA's Built and maintained long standing customer relationships with foreclosure attorney's and client ensuring the best customer service was provided by all teams Responsible to review financials to ensure vendor fees as well as company costs were within budget on a monthly basis

Trained and mentored new employees providing them with the best tools available to provide the customer service expected

Notary Public

Witness Agent

Self Own Business - Midland, PA

September 2007 to June 2009

Notary for public and private entities

Vice President of Closing Operations

Lenders First Choice - Simi Valley, CA

March 2006 to August 2006

Responsible for 100 closing management employees in the California office Directly involved with all daily functions of order entry, scheduling, disbursement, vendor recruiting and HUD 1 preparation departments

Managed and held responsible for all aspects of the monthly and quarterly budget to ensure profitability Served as helpdesk for all technology and computer issues 24 hours a day Notary Public

Notary Signing Agent

Self Own Business - Midland, PA

April 2005 to March 2006

Performed witness agent and notary public for several national lending services AVP Closing Division Manager

First American ELS - Cleveland, OH

November 2004 to April 2005

Responsible for all 40 employees in the vendor management, disbursement, closing officers, pre and post closing as well as all HUD preparation and deed preparation Held accountable for all incoming and outgoing financial transactions of disbursed loan transactions nationwide

Directed and trained all employees on information technology upgrades Director of Vendor Operations

First Title & Escrow Services - Rockville, MD

February 2004 to June 2004

Managed teams responsible for appraisal, title, closing, taxes, typing, payoffs including all order entry Set procedures for all services provided reducing fees and timeframes saving the company money Assisted in the development of technology support to better services all team members increasing productivity

Personally trained each new employee as well as existing employees on all information technology to better utilize company software and resources

Divisional Vice President of Operations

ATM Corporation of America

March 1995 to November 2003

Personally trained all teams responsible for real estate appraisals and title abstractors to ensure company goals in performance and fee structure were achieved Ensured company and state requirement were fulfilled on every transaction Set standards and guidelines for all vendor operations to ensure client satisfaction Responsible for all information technology training and support Other Positions held within same organization of Convergent Lending/ ATM Corporation of America: Vice President of Operations

Team Leader Closing Operations

Team Leader Vendor Operations

Team Member Vendor Operations

Client Advocate

Education

Some college

Skills

• Process Improvement

• Business Process

• Supply Chain

• Interviewing

• Recruiting

• recruitment

• Microsoft Office

• Excel

• Escrow

• Title Processing

• Vendor Management

• Negotiation

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