Charlesetta L. Jones
Tyler, Texas 75701
ad2j37@r.postjobfree.com
OBJECTIVE
A knowledgeable, enthusiastic, and reliable Benefit Specialist seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, leadership, and the ability to work in a team.
QUALIFICATIONS
Extensive experience in working with UT Systems Office of Employee Benefits including data management in SGELIG and analysis of data to correct issues in a timely manner.
Familiarity with enrollment in Retirement Manager and tracking ongoing retirement deductions for TRS, ORP, UTGRA, DCP, and TSA for employees including coordination with payroll to avoid overfunding.
Ability to assist in monthly benefits reconciliation including new retirees, terminations, new hires, FMLA, Workers Compensation, and refunds due to employees through payroll.
Comfort with the responsibility of being the sole data entry Benefit Specialist in PeopleSoft for several years, on both the benefits and demographics side to ensure no problems with benefit coverage.
Working directly with employees and retirees via phone, email or in person while handling sensitive and confidential information.
EXPERIENCE
August 2016 – Present
UT Health Science Center at Tyler
Benefit Specialist Sr.
Responsible for benefits annual enrollment process for our entire campus and regularly work with UT Systems Office of Employee Benefits (OEB) to coordinate correct benefit coverages for employees, retirees and their dependents.
Perform efficient and accurate data entry for employee information in benefits applications including: PeopleSoft, MS Access, and HRIS on all benefit related systems and insurance plans (ORP, TRS, UTGRA, DCP, TSA programs, UT Flex, and Physician benefits) including dependent and beneficiary data.
Maintain Teachers Retirement System (TRS) to ensure updated data and new hire monthly reports as required.
Conduct monthly reconciliation of all insurance plans to submit accurate and balanced statements/reports to our payroll department, accounting department and UT System OEB. Also, perform data entry and pay-line processing when any errors are found.
Participate in HR & Benefits related projects, including major system upgrades for PeopleSoft and HRIS data.
Coordinate with our IT department and OEB for the testing and implementing of benefit and insurance plan setup and changes in our benefits application systems.
Serve on System Wide Insurance Advisory Committee (SWIAC) to provide input and recommendations for proposed benefit plan changes.
Collaborate with Payroll Kronos Timekeepers and monitor attendance of our campus’ employees for accuracy.
March 2015 – August 2016 (promoted to Benefit Specialist Sr.)
UT Health Science Center at Tyler
Benefit Specialist II
Performed data entry into PeopleSoft that included: benefit/insurance plans, retirement plans, dependents, and beneficiaries.
Prepared and reviewed all requests for FMLA and Sick Leave to insure campus policies and Federal guidelines were maintained at all times.
Assisted with annual enrollment process including managing appointments needed, conducting data entry, and ensuring appropriate eligibility data was received.
Worked with the Benefits Analyst each month to regularly audit all benefits for employees and retirees, as well as coordinating corrections with the enrollee, payroll and OEB.
Facilitated coordination of new hire packet completion for all newly hired employees including preparation of packets, required forms, scheduling enrollment meetings, and distribution of completed items to the appropriate areas.
Assisted in organizing programs including: Service Awards Breakfast, Texas Chest Foundation, UT Tyler employee scholarships, annual employee holiday gifts, employee health fair, SECC campaign, President’s luncheon and our annual Thanksgiving luncheon.
Performed clerical duties for our department that included: maintaining TRS and new hire logs each month, scanning/filing documents into employee benefit files, picking up and distributing mail, and managing purchase requests.
June 2012 – March 2015 (promoted to Benefit Specialist II)
UT Health Science Center at Tyler
Human Resources Specialist II
Assisted in employment issues through ensuring compliance in new hire process, review and forwarding online applications, reviewing selection and hiring packet.
Facilitated coordination of new hire packet completion for all newly hired employees including preparation of packets, required forms, scheduling enrollment meetings, and distribution of completed items to the appropriate areas.
Prepared and submitted purchase requests for the department and maintaining ongoing inventory of all supplies and forms.
Supported recruitment efforts on campus including attending job fairs, maintaining an inventory of giveaways and assisting departments with advertising needs.
June 2003 – January 2012 (changed job due to location closed)
Manpower International Inc. Fortune 500 Global Staffing
Staffing Specialist
Responsible for managing several areas directly including: sourcing, interviewing, hiring, marketing strategies, applicant tracking system, payroll for all associates, new hire documents and checks, and updating data in our staffing tool.
Wrote compelling and creative job ads, modifying job descriptions, removing and posting job ads on major job boards as well as niche websites.
Scheduled multiple candidate interviews on a daily basis, performed testing and evaluations for customer submittals.
Received incoming calls from associates, candidates and customers
Individually responsible for learning and development at the branch level
Regularly attended job fairs to source candidates and provide company branding
EDUCATION
Tyler Junior College
Associates Degree – Pending 4 credit hours