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Front Desk Assistant Manager

Location:
Phoenix, AZ
Posted:
January 08, 2024

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Resume:

Allison Zavesky

***** * **** ******

Phoenix, AZ 85027

480-***-****

ad2j2c@r.postjobfree.com

Work Experience

Assistant Manager - Dairy Queen of Cave Creek AZ 2022 to present

• Returned to full-time with DQ with greater managerial responsibilities

• Full responsibility for store operations and employee management/training Veterinary Technician – Amigo Animal Hospital, Phoenix AZ 2020 to 2022

• Hired as a Veterinary Technician trainee

• Advanced to full Vet Tech responsibilities within six months supporting two veterinarians

• Assisted veterinarians, customer/patient relations, front desk, and patient follow-up

• Key skill sets:

o Safe usage of radiology equipment and system maintenance o Administration of various medicines and fluids (including to fractious patients) o Knowledge of animal positioning for radiographs

o Proper safe animal restraint

o Basic knowledge of various medicines and controlled drugs o Maintaining supplies and medicine inventories, including controlled substances o Front desk - ability to schedule for the benefit of patient, client, and staff o Basic understanding of blood drawing for small animals o Proficient in grooming, bathing, and nail trimming of animals Assistant Manager - Dairy Queen of Cave Creek AZ 2017 to present

• High volume, fast-paced store requiring management of 5+ employees per shift

• Full responsibility for store operations during shifts; performed all jobs as required

• Handled all customer relations issues; served as primary representative

• Open/close store, cash handling, bank deposits, inventory ordering and receipt verification Shift Manager - Einstein Bagels - Cave Creek AZ 2015 to 2017

• Hired as counter attendant, promoted to Shift Leader within six months

• Managed crews of six employees on rotating shifts (store operated from 4:00 a.m. to 11:00 p.m.)

• Performed all roles in addition to managing shift

• Responsible for all customer relations

Pet Sitter – Scottsdale/Cave Creek AZ and Lutz, FL 2011 to 2015

• Operated my own business caring for pets while in high school

• Provided walking, feeding, and cleaning services for customers’ pets

• Business grew quickly and I had to limit the number of customers due to high demand Education and Training

• Graduated Cactus Shadows High School November 2015 (completed senior year in three months)

• Competent in the use of the Microsoft Office Suite of products (Word, Excel, etc.)

• Successfully completed several employer-provided training programs covering Covid-19 protocols for business, health and safety, food handling (State of Arizona certified), and managing customer relations

About Me

• My prior positions have taught me to be willing to step in and perform any job required and do it well

• As a people manager, I highly value and practice the qualities of being dependable, on time, and addressing issues in an open, honest, and respectful manner



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