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Process Improvement Software Development

Location:
Batavia, IL
Posted:
January 08, 2024

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Resume:

Sara Wulf ad2j1x@r.postjobfree.com

linkedin.com/in/sarawulf 630-***-****

PROFESSIONAL PROFILE

Talented, resourceful, and successful director with experience in digital transformation, system implementations, process improvement, vendor management, contract negotiations, business relationship management, software development, program and change management. A competent leader with strong communication skills who develops effective teams, strong connections, and executes strategic initiatives. Demonstrated commitment to take on new challenges and adapt quickly to changing environments with flexibility and agility. Holds a master’s degree in business administration with an emphasis in technology.

PROFESSIONAL EXPERIENCE

TTX Company October 2016 - Present

Director Transformation, Controls, and Process Improvement June 2022 – Present Responsible for analyzing financial processes and identifying risks, weaknesses, and opportunities to strengthen the company’s control environment, improve operations, and reduce risk through lean practices, automation, and technology.

● Manage end-to-end process improvement initiatives focused on finance and security; procure to pay, record to report, acquire to retire, project to results, segregation of duties, security roles

● Effectively lead and develop a team of direct reports; extensive leadership experience in a matrix environment

● Leverage technology to support automation and continuous improvement; RPA, generative AI, process modeling, and process mining

● Responsible for corporate ICFR program and GRC; access controls, SOD conflicts, user access review, and security role provisioning in Oracle Fusion environment

● Developed a culture of process improvement through training and use of Six Sigma methodologies

● Partnered with Finance leaders to identify digital skills and business competencies necessary to support continuous improvement and transformation; created a framework to assess and track digital skills

● Leader of the Enterprise Risk Committee that partners with internal departments to assess and mitigate risk and promote the values of a strong risk and control culture

● Leader of the ESG committee; executed a materiality assessment and identified KPIs. Building ESG roadmap, governance, and reporting

Director Oracle ERP Business Systems November 2020 – June 2022 Lead the Oracle Center of Excellence in ERP, EPM, HCM, SCM, OCI, and Fusion Analytics. Partner with business owners to identify process gaps, streamline business processes, improve operational efficiencies, and prioritize changes to achieve strategic objectives through technology.

• Partner with CFO and other senior leaders in developing and executing strategic initiatives that support industry best practice and achieve a continuous return on the software investment

● Build, develop, and lead a team of functional subject matter experts that provide services leveraging the capabilities of Oracle Fusion to achieve business objectives

● Manage the business functions for all Oracle Fusion modules; partner with business stakeholders to deliver process improvements through system capabilities

● Serve as the single point of contact responding to business concerns related to Oracle

● Improve the Oracle solution through enhancements and quarterly releases

● Communicate with C-suite, providing updates on system stability, capabilities, and advancements

● Build and maintain vendor relationships to influence future product development

● Lead vendor selections and negotiate contracts for consulting, software, and support partners

● Partner with IT to oversee the development of automated test scripts and regression testing Sara Wulf

● Manage the offshore application support team

Director IT Business Relations January 2020 – November 2020 Managed a team of Business Relationship Managers ensuring alignment between evolving business needs and corporate technology strategy.

● Managed relationships with business partners by applying IT and business knowledge to build business cases and identify technology solutions to solve business problems

● Collaborated with the business and IT to assess and prioritize needs

● Built and executed a communication strategy to keep stakeholders informed of changes

● Developed technology roadmap with all lines of the business

● Established demand forecasts based on resources and project funding

● Led project review committee for senior management to determine PMO portfolio based on business prioritization, demand management, and budget Senior IT Business Relationship Manager October 2016 – October 2020 Partnered with business lines to determine how technology can support their strategic direction and enable digital transformation.

● Led the implementation of the Oracle Cloud ERP implementation, which spanned all business verticals, including Finance, Human Resources, Procurement, Supply Chain, and Payroll

● Oversaw the $15M ERP implementation project budget

● Understood business processes and ensured the ERP solution met the business needs

● Managed and developed a team of Business Analysts that supported industry-specific applications

● Led multiple technology vendor selections and negotiated contracts resulting in over $2 million in savings

● Translated business strategies into aligned IT solutions

● Oversee, ensure resolution and communicate outcomes of escalated IT issues

● Managed resource demand for application enhancements

● Present tickets volumes and issue resolution KPIs to senior leadership ALDI Inc. July 2008 – October 2016

IT Manager – Projects and Change Management July 2011 – October 2016 Responsible for all phases of the project life cycle for enterprise solutions. Initiator of the strategic development of project and change management methodologies. Projects include ADP payroll, workforce management, human capital management, applicant tracking, gift cards, CRM, mobile application and custom software solutions, and middleware integrations.

● Managed complex software implementation projects; custom, standard, mobile, premise-based, and cloud-hosted solutions with budgets exceeding $1M across all functional areas

● Led large project teams consisting of IT, business representatives, and external consultants in a matrix environment

● Managed a team of direct reports. Motivating leader and mentor responsible for the development and performance; mentor and develop junior project managers

● Deployment lead for global SAP FICO implementation

● Leader in developing the organizational change management methodology. Build organizational change competency by designing a strategic approach for integrating change management into the project lifecycle. Created standardized tools and templates resulting in a unified approach for delivering strategic initiatives

● Vendor contract negotiations resulting in over $800k in savings on software and services contracts

● Superior communication skills, verbal and written. Work with senior executives on company initiatives; conduct steering committee and project status meetings. Create project status updates and develop companywide communications

● Projects delivered within budget; met business objectives and exceeded expectations

● Product owner of custom software solutions; experienced with on and offshore developers using agile and waterfall methodologies

Sara Wulf

● Initiated internal employee engagement committee with senior executives; responsible for enhancing the internal culture, increasing employee engagement, and developing a philanthropic presence within the community

Project Analyst September 2009 - July 2011

Lead analyst responsible for implementing an end-to-end workforce management solution, the integration into ADP payroll system, and deployment of 1500 time clocks.

● Responsible for the network and system design and the implementation of an enterprise workforce management system

● Led the gathering of business requirements for system design and configuration

● Developed project communication, documentation, and training strategies

● Defined the business logic and lead the development efforts for the middleware solution

● Developed, coordinated, and executed testing

● Managed timelines and milestones for successful implementation

● Managed software vendor to ensure application custom development was completed accurately, on time, and within budget

Infrastructure Specialist July 2008 – August 2009

Supported a distributive network consisting of 22 regional locations. Member of WAN project team responsible for designing and implementing a new WAN network to 1300+ locations.

• Collaborated and deployed WAN solution for 1500 retail locations and MPLS configurations

● Created support documentation

● Performed patch management, application, and system update testing

● Provided network and email support for a distributed environment Sears Holdings April 2000 – August 2002

Solution Architect April 2000 – August 2002

Member of Sears.com web infrastructure team. Responsible for managing outsourced web hosting services.

• Managed the vendor relationship for web hosting services; developed and monitored SLAs

• Member of the architecture team that designed end to end hosting solutions for the Internet and internal extranet customers

• Coordinated with the application team and the hosting service provider for the installation and configuration of infrastructure components

EDUCATION

Pepperdine University, Graziadio School of Management Malibu, CA Master of Business Administration – Digital Innovation and Information Systems Coe College Cedar Rapids, IA

Bachelor of Arts – Business Administration and French University of Paris, Sorbonne Paris, FRANCE

Certificate – French History and Civilization

CERTIFICATIONS, SKILLS, AND ASSOCIATIONS

• MS Office Suite and Google Workspace

• ITIL 3.0 certification

• Prosci ADKAR certified

• Proficient in French



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