EXPERIENCE

ACCOUNT MANAGER

SPECTRIO TAMPA, FL **22-2023

Serviced accounts on inquiries, issues, and billings to ensure client satisfaction. o Prospected new clients while fostering current client relations; o Acted as a liaison between Spectrio clients and interacting departments; o Provided contract renewals, upsells, and product services generating quotes/proposals;

o Optimized user experience by utilizing digital platforms. BUSINESS CONSULTANT

SCHOLASTIC INC. CRANBURY, NJ 2013-2020

Managed all facet for territory (Queens, NY) in partnership with over 300 accounts, generating annual revenue of $1.8 million.

o Attained seasonal goals by 33% via managing territory accounts and increased Revenue per Fair by 18% annually;

o Ranked top 5% in sales for Revenue Achievement, Rebooking, Scholastic Dollars growth and Revenue per Fair;

o Awarded two consecutive years for outstanding customer service; o Defined business needs identifying additional areas of service, via selling programs to attain 100% participation to meet revenue and literacy goals; o Championed marketing campaigns including email, print, and social media. SENIOR ACCOUNT SUPERVISOR

BRISTOL-MYERS SQUIBB PLAINSBORO, NJ 2005-2008

Spearheaded the marketing plan of Plavix and Convatec brands for all company projects, increasing national sales by 5%.

o Implemented cost-saving programs that reworked the editorial, production, and sales processes for each brand which increased profitability by 7% on average; o Assisted clients with business plan, branding, advertising, and marketing, increasing monthly sales from $8,000 to $25,000 in ten months; o Initiated a series of campaigns and crafted concept and content for journal ads, direct mail campaigns, and TV for consumer, professional and payor teams; o Oversaw development of timelines while helping manage finances; o Managed cross functional teams daily and championed the Medical, Legal, and Regulatory process;

o Mentored junior level associates while working to improve team member’s performance by coaching, training, and identifying areas for growth. ACCOUNT SUPERVISOR

ALEXANDER & RICHARDSON WARREN, NJ 1999-2001

Executed all facets of the marketing plans of Solaris Health Systems and GusmerCello. o Ensured timely execution of all advertising and promotional marketing, as well as clients’ timelines, expectations, budgets, media flowcharts, and billing. o Assisted in development of new business opportunities. o Discussed and identify goals and lead the strategic planning process, involving both creative and media.

o Managed consistency of creative and messaging to ensure fluency and effective branding as the lead reviewer before creative released to client and before print production.

MRM

MADELEINE R. MILLER

PROFILE

An organized professional with proven

marketing and customer service skills. Possess

15+ years of experience working for a diverse

group of organizations and clients. Gained

expertise in advertising, pharmaceutical,

education and consumer marketing. Looking to

utilize existing skill set to increase company

profitability.

CONTACT

ad2j1i@r.postjobfree.com

732-***-****

Manalapan, NJ 07726

https://www.linkedin.com/in/madeleinermiller/

EDUCATION

MASTERS IN COMMUNICATION STUDIES

WEST VIRGINIA UNIVERSITY MORGANTOWN,

WV 1988-1989

B.A. IN PUBLIC RELATIONS/MARKETING

UNIVERISTY OF BRIDGEPORT BRIDGEPORT, CT

1984-1988

KEY SKILLS AND CHARACTERISTICS

MS Office Suite Salesforce Client/Project

Management Brand Strategy Brand

Development Advertising Marketing/Client

Services Integrated Marketing and Sales

Organizational Skills Detail Oriented Excellent Communication Skills Collaborates Well in

Teams

PREVIOUS SENIOR ACCOUNT

EXECUTIVE EXPERIENCES

YM&B Advertising (1998 – 1999); The Robin

Shepherd Group (1996 – 1998); Warren Kremer

(1996); Keyes Martin (1993 – 1996)

Contact this candidate