Customer Service Package Delivery

WANDA HENRY

********@*****.*** 614-***-**** Groveport, OH 43125

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Customer Service

Time Management

Attention to Detail

Heavy Lifting

Package Delivery and Pick-Up

Verbal and Written Communication

GPS Systems

Loading and Unloading Materials

GPS Navigation

Sorting

Working Independently

Valid Driver's License

Vehicle Inspections

Logistics and Transportation

Problem-Solving

Smartphone Usage

Time Sensitive Deliveries

Experience

Heartlight Pharmacy Westerville, OH

Courier

03/2023 - Current

Coordinated parcel delivery using strong time management skills.

Developed delivery route understanding to avoid high traffic and construction areas.

Documented pickups and deliveries and submitted reports after shift.

Checked and secured package loads before deliveries.

Sorted shipments and scheduled routes to meet company standards and time requirements.

Communicated with dispatchers, management and colleagues to form lasting partnerships.

Reported issues to supervisors resulting in increased customer satisfaction.

Checked shipping papers to determine nature of load and presence of hazardous materials.

Picked up medical specimens from local care providers for delivery to laboratory.

Used GPS navigation to plan routes and rerouted for unexpected delays.

Loaded vehicles, balanced loads and secured items against loss or damage during transportation.

Used cell phones or tablets to upload time, delivery and shipment information into company website or database.

Maintained delivery vehicle with regular upkeep and basic repairs.

Sorted parcels according to delivery route.

Documented items transported, recipient information and problems.

Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.

Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.

Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.

Fedex freght West Jefferson, OH

Yard Hostler Driver

05/2012 - Current

Operated truck to transport trailers to and from DC docks for loading, unloading and storage purposes.

Followed corporate, departmental and regulatory operations and safety standards to minimize accidents and vehicle damage.

Loaded material onto trucks and secured for transport.

Utilized yard management computer systems to input shift data.

Efficiently coupled, uncoupled and switched railroad cars based on current operational orders.

Drove engines within railroad yards or other establishments to couple, uncouple or switch railroad cars.

Operated powered industrial trucks such as forklifts, cherry pickers and [Type] to move product around distribution center.

Executed dock operations by switching trailers and equipment to and from docks.

Worked with loaders and supervisor to move assigned trucks and trailers from one location to another.

Initiated yard checks to maintain inbound and outbound dock and staging areas.

Education and Training

Hilliard Davidson High School Hilliard, OH

High School Diploma

05/1991

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