Project Management Scrum Master

LAKSHMI NARAYANAN RAMALINGAM, PMP, CSM

*** ***** ****, **********, ** 07070 929-***-**** *******@*****.*** *****@***********.*******.*** linkedin.com/in/RLNarayanan2023/

SUMMARY

Experienced Project Management professional with expertise in interpreting and analyzing data to drive informed decision-making. Proficient in designing and implementing KPI Dashboards to provide valuable insights to management. Strong track record of successful project management, Financial and Budget Management and team building. A thorough understanding of Excel for analyzing data and creating reports, and of MS Projects for tracking and scheduling projects. Proficient in data analysis and visualization using R, Knowledgeable in data querying and manipulation using SQL & Skilled in creating interactive visualizations and dashboards using Tableau. Basic knowledge in data exploration and analysis using Python.

Data Exploration & Analysis

Certified Scrum Master

Quality Science Education

Workday Reports

Stakeholder Management

Revenue Cycle and Finance

SAP Ariba

Workday HCM

PMO Setup

SKILLS/RECOGNITIONS

Certified Scrum Master, PMP, Lean Six Sigma Green Belt, Python, R, SQL, Tableau, Advanced MS Excel, MS Project,

Completed the Quality Science Education Certification pathway for patient health, incorporating knowledge of Global Regulatory and Legal Requirements of Quality, and currently engaged in courses on Product Development, Validation, as well as Risk and Failure Analysis.

Workday HCM and Workday Customized Reports.

Received the O7 (Outstanding Performer of the Company) award for seven consecutive years

Awarded as best Volunteer Team in the Project Management National Congress held at Hyderabad

Received recognition from the CEO for creating 25 Business Aligned Academies, leading to a 100% increase in trained employees

Received New Jersey Governor's Jefferson Award for multiplying good for healthcare volunteer service team award in 2022

PROFESSIONAL EXPERIENCE

Progyny, Inc. New York City Metropolitan Area May 2023 - Present

HR – Data Intern

Data Migration from the Paylocity to Workday Human Resource Management System.

Perform Data Audits to assist with Data Cleansing, Consistency, and Integrity in the Workday

Act as a Report Writer to generate customized reports and visualization dashboards, utilizing data from multiple HR data sources such as Paylocity, Five9, and other benefits portals.

Acquired Knowledge in the Workday HCM (Human Capital Management) module and trained in Workday Security administration role.

Conducted an analysis of the existing recruitment process and data to identify areas for improvement and provide recommendations to enhance recruitment processes.

Rutgers Global, New Brunswick May 2023 -May 2023

Project Manager

Demonstrated effective management skills by overseeing and prioritizing critical action items for individual projects.

Fostered collaboration with diverse stakeholders, contributing valuable process improvement ideas.

Rutgers University, New Brunswick Aug 2022 - April 2023

Academic Projects:

Analyzing health disparities in diabetes using R and Tableau, and recommending strategies to reduce disparities: For health disparities in diabetes, analyzed Synthea data and performed the statistical analysis, including univariate and bivariate analysis, as well as logistic regression using R. The findings were then translated into a clinic dashboard created using Tableau to track progress and measure health disparities. Recommended ways to reduce the disparities include tracking medication compliance from patients, organizing periodic preventive health screening camps at communities, and gathering patient feedback on their experiences.

Assessing Supply Chain Readiness for Hospice Care - Analysis of CMS Data and Identification of Key Factors: Analyzed the supply chain readiness for hospice care by researching and utilizing Center for Medicare and Medicaid Services data. I utilized exponential smoothing to make a forecast and conducted multiple analyses to determine the primary factors that hinder the supply chain's readiness for hospice care. Finally, conclude that addressing the shortage of registered and licensed nurse staff is crucial for ensuring supply chain readiness. Taking action to remedy this issue is imperative to enhance the overall preparedness of the supply chain.

Feasibility Study for a Diagnostic Kit - Interviews with Key Opinion Leaders and Market Research Findings: Our team has completed a client project which involved conducting a feasibility study for a diagnostic kit for a specific disease. As part of the project, we conducted interviews with Key Opinion Leaders from the Healthcare industry to gather their feedback. Furthermore, we conducted independent research on the competitive and market landscape and incorporated comments from the Key Opinion Leaders. We presented our findings and recommendations to the client in the form of a detailed feasibility report.

The Significance of Price Transparency in Hospitals -Benefits for Patients, Payers, and Providers: The research conducted focused on price transparency in hospitals, demonstrating the current adoption of price transparency and addressing practical challenges through the utilization of available market tools. The study also presented a comprehensive analysis of data points emphasizing the importance of price transparency, including the benefits it offers patients in terms of autonomy and transparency. Additionally, the research highlighted how payers and providers can also benefit from price transparency initiatives.

Exploring Heart Disease Mortality in the United States- Visualizing Data and Identifying Patterns using Tableau & Python: The analysis of heart disease mortality in the United States involved the utilization of various data visualization techniques, such as TSNE, MDS analysis, K-means clustering, S-clusters, heat maps, and pie charts, with the assistance of Tableau software. The clusters were depicted based on both state and regional divisions, and a dynamic dashboard was developed to highlight the inadequate media coverage of heart diseases.

Converting Kaggle raw data into a SQL database, utilizing SQL queries to address business questions, and conducting an analysis of nurse attrition: Using the Kaggle dataset, a comprehensive analysis was performed to explore the factors influencing the nurse attrition rate. The dataset underwent thorough data cleaning and preprocessing to ensure accurate and reliable results. Relevant calculated fields were incorporated, and business queries were formulated, leveraging various key SQL commands such as analytic functions, subqueries, triggers, indexes, and functions. These valuable insights into the underlying causes of nurse attrition for healthcare organizations to develop targeted retention strategies and address workforce challenges. The project's exceptional quality and performance led to its high regard and recognition, resulting in a top-ranking position among a total of 20 groups.

HCL Technologies Ltd, Chennai, India March 2008 – August 2022

Deputy General Manager

Managed a team of 40+ members and supervised major training and deployment-based initiatives.

Spearheaded the development and execution of the "Training Lifecycle Management Process" by conceptualizing and effectively program managing it using SharePoint.

Actively contributed to data migration and function process finalization in the LMS SABA Migration process, specifically transitioning from SABA LMS to SAP SuccessFactors.

Managed headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring resources were appropriately allocated and goals, objectives, timelines, and budgets were met by program and organizational roadmaps.

Balanced revenue growth through cost reduction and optimization strategies, performed Lean Six Sigma initiatives, and saved 40% savings in certification expenses.

Assisted the head of the Talent Development function for Digital Business (Application Services & System Integration) in managing operations across the USA, Europe, and Asia in diverse industries.

Contributed to the development and execution of the Talent Strategy, focusing on building key capabilities through Learning Solutions and Capability Academies.

Collaborated with Practice and Center of Excellence teams to enhance skills in areas such as Digital, Big Data, Analytics, Cloud, Multichannel Commerce, Mobility, Agile, DevOps, SAP, Oracle, SFDC, Testing, Architecture, Business Domain, Project Management, and Soft skills.

Proficient in leveraging SAP Ariba for streamlined procurement processes and enhanced supply chain management

Designed and developed an internal IT Service Management (ITSM) certification program, equivalent to ITIL V3 Foundation, in collaboration with the Practice Center of Excellence (COE). Successfully certified over 5000 employees, ensuring standardized knowledge and practices across the organization.

Successfully prepared the Business Requirement Document (BRD) and Functional Specifications for the development of a training hall booking system. Collaborating with a team, we efficiently built the system using Dotnet and SQL, enabling users to review the booking status online and make reservations from anywhere.

Successfully implemented a "Technology Learning with Gamification" initiative, catering to over 5000 employees situated across diverse countries.

Generated and executed several initiatives like Learning Fest, Get PMP, and Good Practices conference, as well as conducting the Project Manager Effectiveness Diagnostic survey. Additionally, implemented programs such as Bench Upskilling/Reskilling, Technical Competency Index, and Winners' League. These initiatives played a vital role in improving the skills of employees,and contributing to customer retention.

Created monthly KPI Dashboards for training functions, and presented critical metrics to management.

EDUCATION

Masters in Healthcare Analytics & Intelligence CGPA 3.93 Expected December 2023 Rutgers Business School, New Brunswick, New Jersey

Masters of Business Administration June 2005 Periyar University, Salem, India

Masters of Engineering in Construction Engineering & Management November 2001 Anna University, Chennai, India

Bachelor of Engineering in Civil Engineering April 1998 PSG College of Technology, Coimbatore, India

Contact this candidate