Amy L. Sutherland, CMA (AAMA)

**** *********** ******, ********, ** 34711

Phone: 352-***-**** E-mail: ad2izs@r.postjobfree.com

Employment Qualifications:

****-******* ***** ******** **********, Advent health Care Centers Waterman

• Oversees and assists as necessary all HR Transactions to requisition new and replacement staff, initiate ad hoc pay changes, employment status changes and termination of staff

• Insures proper approvals of all HR transactions

• Implements and ensures compliance with HR policies and processes.

• Maintains Complete and accurate personnel files tat comply with company policy, OSHA, state and federal employment laws and nursing home regulations.

• Maintains electronic employee files, insuring completeness and accuracy

• Scans employee documents into Perceptive Content accurately and timely.

• Performs audits and reviews of employee license, certification and I-9 records for accuracy and expiration dates. Update as needed.

• Ensure any state requirements for tracking of nursing home employees is completed as required in the state where the facility is located.

• Ensure proper state and federal employment notices are current and properly posted

• Produce reports from HCM (PeopleSoft) system, as need

• Time and Attendance / Payroll to include edit time sheets in Workforce as needed, work routinely with Staffing Coordinators and Department Heads to reconcile hours worked to hours recorded in payroll system.

• Assist with reporting of hours worked as needed to comply with state regulations. Submit special pay, one-time earnings and deductions to payroll as needed.

• Coordinate between Talent Acquisition and Hiring Mangers candidate interviews.

• Participates as needed or requested in interviewing and selection of new hires.

• Facilitate HR Orientation for new employees, oversee, present and coordinate all aspects of New Employee General Orientation.

• Conduct and/or coordinate general staff training requirements

• Ensure all personnel documentation is in compliance with regulations and policy requirements

• Oversee annual performance review process to insure timely completion of annual reviews and performance increases

• Provide local support to managers and staff in interpretation of and compliance with HR policies and procedures

• Actively listen to employee feedback. Contact Employee Relations, as needed.

• Communicate timely and effectively with Administrator and DON regarding observations, operational issues and employee feedback.

• Participate in employee engagement and retention activities.

• Coordinate and oversee reporting of Workers Compensation events and claims.

• Respond to requests for information from Workers’ Compensation adjustors.

• Insure appropriate investigation of work-related injuries.

• Maintains proper Workers’ Compensation notices are posted in facility and required annual postings are completed and posted timely.

2005-2017 Lead Certified Medical Assistant, Advent Health Medical Group Celebration

• Creates strong customer care through patient care, triage and calls with strong focus on Physician/Patient communication. Resulting in 100% customer satisfaction survey outcome by Florida Hospital

• Dedicated to the Pre-operative/Post operative patient education process to include creating process flow to improve patient safety and awareness outcome

• Clinical Urodynamic studies/bladder instillations technician

• In Charge of multiple practice clinical functions

• Conduct Patient close-out meetings going over results and relaying accurate medical advice directed by Physician

• Office Lead capable of handling multiple tasks and delegating duties to other team members as needed

• Subject Matter Expert for all electronic medical records processing to include education and tech support, a EMR Superuser for Athena and Cerner

• Provide support to Physicians, Managers and other clinical team members as needed

• Management of process improvement of all clinical education/training/documentation for all practice staff through creating a workflow process that leads to improved work performance and reducing overturn.

• Clinical Supervisor with direct communication with practice leaders/providers on daily basis of the clinical function and process improvements

1996-2004 Radiation Physics Health Technician/Patient Care Technician, BayCare Education/Awards/Special Achievements

1999-2002 Pre-requisites for A.A., St. Petersburg College 1998-2000 Certified Medical Assistant, Pinellas Technical Education Center 2000-Present Member of The American Association of Medical Assistants Current BLS Certified

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