MARCIA TATE

Gastonia, NC ***** C: 704-***-**** Email: ad2izc@r.postjobfree.com

Professional Summary

Accomplished, value-driven, mission-oriented professional who achieves unprecedented results through innovation, initiative, and resourcefulness. Thrives in ambiguous circumstances with minimal direction and resources; strong ability to gather and compile best practices from throughout the organization. A natural relationship builder who enrolls others to support positive change.

Skills & Qualifications

•• Outstanding organizational and conflict management skills with seasoned accuracy in the areas of meeting planning, technical support, entering data, and customer engagement

•• Strong proficiency with Internet, Windows-based PC, intermediate to advanced skills and understanding of and Microsoft Word, Excel, PowerPoint, and Outlook

•• Thorough knowledge of applicable laws, regulations, financial services, and regulatory trends

•• Handle confidential information with integrity and professionalism within Company Guidelines

•• Highly analytic thinker with demonstrated talent for planning, initializing, and implementing operational procedures and streamlining complex work procedure

Academic Credentials

Bachelor of Science: Mass Communication – 2009 Fayetteville State University; Fayetteville, NC

Professional Experience

TD Bank 03/2022 – 10/2022

Loan Processor

• Processed new mortgage loan applications, input new loan data into loan software programs and investor automated underwriting systems.

• Reviewed and analyzed credit documentation, compiled information, and updated credit as needed to comply with investor approval requirements.

Service Mac 05/2021 – 10/2021

Senior Loan Processor

•• Served as the main point of contact for title companies, real estate agents, mortgage loan officer/ mortgage loan originator, borrowers, and mortgage underwriters to facilitate a timely loan closing.

•• Obtained and verified that all loan documentation, such as title insurance, appraisals, loan applications, credit reports, and income and asset declarations are accurate.

Freedom Mortgage 08/2020 – 05/2021

Loan Processor

•• Processed loan applications and reviewed documents for completeness, accuracy, and conformance to applicable underwriting guidelines.

•• Contacted customers regarding missing information or deficiencies to obtain the required documentation within established timeframes.

•• Maintained a thorough knowledge of current mortgage products available and ensured that all loans are processed accurately according to company policies and procedures.

Adecco 04/2020 – 08/2020

Loan Processor

•• Reviewed loan applications and documentation to verify completeness and compliance with underwriting requirements.

•• Ordered third-party documentation such as title reports, appraisals, and credit reports.

•• Calculated income, asset, and debt information to determine eligibility for loan programs.

United Rentals 11/2019 – 04/2020

Customer Service Representative

• Processed car rental transactions for customers and prepared and created rental agreements through use of computer system.

• Assisted customers with directions, reviewed and resolved rental contract and vehicle issues, processed vehicle exchanges.

Cardinal Financial 10/2017 – 06/2019

Loan Documentation Specialist

•• Administered processing and closing of all loan products and evaluated all orders and prepared all required loan documents.

•• Prepared and drafted all amendments and prepared all consent letters and obtained all required credit approvals.

•• Documented all new loan requirements and recommended modifications to existing loans.

Good Mortgage 08/2016 – 06/2017

Post Closer

•• Reviewed contracts, appraisal reports, and appraisals to ensure compliance with federal regulations.

•• Reviewed loan applications to determine if they meet lending standards such as income and credit history.

•• Prepared settlement statements and closing statements based on the terms of the agreement.

Wells Fargo Home Mortgage 01/2010 – 08/2016

Loan Adjuster Specialist

• Liaised amongst lenders, borrowers, and third-party vendors.

• Responsible for documentation verification in accordance with underwriting policy and procedures.

• Analyzed financial transactions to mitigate the presence of suspicious activity.

• Assisted in notifying leadership on current and retrospective fraud trends

References and supporting documentation upon request

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