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Security Officer Call Center

Location:
Cebu City, Philippines
Posted:
January 07, 2024

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Resume:

Bernie J. De Gracia, CSP, PFSO, SO

Lamac, Pinamungajan, Cebu 6039, Philippines

Cell#: 092********

Email: ad2iz1@r.postjobfree.com

Passport Number: P8176778A

Career Goal:

Looking for a challenging opportunity to work as a Safety and Security Officer in a prestigious Company, with opportunities to bring my skills-sets and experience to effective use, help the organization to address its security and safety concerns, and provide its guests, customers and employees a secure and safe environment.

Career Summary:

Career centered mainly on security operations, investigation, security surveys, threat assessments, security audit, events security, training, security administration and guard force management. Member of Philippine Society for Industrial Security (PSIS) as a Certified Security Professional, and member of Basic Occupational Safety and Health Course (SO2) as a Certified Safety Officer. Core specialties:

Physical Security; Personnel Security; Protection of Sensitive Information; Guard Force Administration; Emergency/Disaster Planning; Substance Abuse; Investigations; Risk Analysis and Security Survey; Security Management; Executive Protection; Loss Prevention Key skills:

Motivating and directing people; Agile and attention to detail; Strong problem solving skills; MS Office proficient; Quick decision making ability; Motivational and leadership skills. Work Experience:

Security Officer (Regular)

CHANNEL INFO TECH AND CALL CENTER DEVELOPMENT COPR. (d.b.a BPOSEATS.COM) BPOSeats Office, Ground Floor, JDN Square Bldg., P. Remedio St., Banilad, Mandaue City, 6014

(March 3, 2021 – Present)

Oversee the continuous monitoring and protection of facilities and personnel.

Develop and implement policies, standards and guidelines related to safety and security.

Serve as the primary decision maker for safety and security incident response planning and execution.

Maintain relationships with local, state and federal law enforcement and other related government agencies.

Develop emergency procedures and incident responses.

Investigates security breaches.

Carries out emergency operation policies when necessary.

Manages the development and enhancements of safety and security inspection procedures to prevent safety and security hazards, and ensures the proper procedures are followed.

Monitors performance and assignments of uniformed security personnel and makes occasional inspections to ensure proper equipment, training and fulfillment of duties in compliance with organization policies.

Security Officer (Detachment Commander)

Trigold Security & Investigation Agency, Inc.,

Client: ePLDT Bldg., A.S. Fortuna St., Bakilid, Mandaue City 6014

(March 16, 2019 – March 1, 2021)

Requires in a friendly manner all employee/staff to conspicuously wear their ID.

Strict implementation of “NO ID, NO ENTRY” within the company premises.

Assist clients, visitors and staff whenever necessary without jeopardizing his official function.

To be watchful and observant of the presence of visitors/site tour group, undesirable or suspicious person.

Prohibit entry of unauthorized personnel on restricted and controlled areas within the AOR in a firm and friendly manner.

Maintain discipline in the performance of duties of security personnel under his command.

Ensure the implementation of ePLDT Parking Policy & Guidelines.

Maintain an alert, vigilant, presentable and efficient guard force by means of constant and constructive supervision.

Act as central communication channel to all guard force manning the different post.

Lead the guard mounting daily with information dissemination of any activities happening within AOR.

Act as direct Agency representative for all security personnel.

Conduct preliminary investigation on any event that concerns security of the facility.

Conduct post duties audit on all security personnel and submit immediate report to DIGITAL INFRA ASSET PROTECTION (DIAP) and as well to the Agency Management for their outright disposition.

Recommend security and safety measures for disposition of the DIAP Leadership Team.

Submit manning schedule at least 3 days prior for every shift change to DIAP for approval and implementation.

Monitor daily attendance of security personnel and ensure complete manning at all times.

Implement KPI grading system and submit the summarized results every month.

Ensure the timely and proper maintenance of all security equipments.

Issue and report disciplinary actions on guards violating any of the rules and regulations imposed by ePLDT Management (through Code of Discipline) and the Security Agency.

To report immediately ant security concerns and irregularity to the DIAP Leadership Team.

To be familiarized with ePLDT’s Health, Safe Invironment and Security (HSES) policies and to properly implement these to the best interest of the company.

Perform such other duties as the Company or superior officer may direct Security Officer (Detachment Commander) Password

Security Agency Inc.

Toledo Power Company/Cebu Energy Development Corporation Global Business Power Corporation, Daanlungsod, Toledo City, Cebu, Philippines Client: Global Business Power Corporation

(May 24, 2017 – March 14, 2019)

Responsible for the whole Security Operations of Cebu Energy Development Corporation (CEDC) Power Plant.

Reports directly to the Site Security Manager.

Conducting an initial comprehensive security survey of the Port Facility.

Ensuring the development and maintenance of the Port Facility Security Plan.

Implementing and exercising the Port Facility Security Plan.

Undertaking regular security inspection of the Port Facility to ensure the continuation of appropriate security measures.

Recommending and incorporating modifications to the Port Facility Security Plan in order to: a.) Correct deficiencies, b.) Update the plan

Ensuring adequate training has been provided to personnel responsible for the security of the Port Facility.

Reporting to the relevant authorities and maintaining records of occurrences which threaten the security.

Co-ordinating implementation of the Port Facility Security Plan with appropriate Company and Ship Security Officers.

Co-ordinating the security services.

Ensuring that standards for personnel responsible for security are met. VIP Close Protection

Password Security Agency Incorporated

Alvarico Compound, Quezon Boulevard, Cebu City and promoted to Detachment Commander Client: Global Business Power Corporation

(June 16, 2014 – May 23, 2017)

Transport company chairman/directors to and from appointments in a safe and timely manner.

Operates the assigned vehicle with adherence to traffic rules and regulations.

Ensures that appropriate steps are done for the maintenance of the vehicles.

Conducts daily pre-trip and post trip vehicles inspections.

Ensures that scheduled vehicles maintenance checks are done.

Cleans and maintains the interior and exterior of the vehicle.

Protects from all kind of threats or risks exposing himself to impending danger if that were needed.

VIP Close Protection

Golden Hawk Security Agency Incorporated

Client: Global Business Power Corporation

(June 22, 2010 – June 15, 2014)

Close protection and responsible for the security of the chairman/directors.

Securing public locations before a client attends public events such as award shows.

Performing background checks for new employees, staff or vendors.

This job connotes close and constant contact with the VIP.

Discretion is a must have personal skill since the bodyguard will access to highly sensitive personal and professional information.

Will be constantly observing the surroundings and the behavior of the people around.

The bodyguard will have to be permanently evaluating if ant behavior or circumstance may be potential hazard for the client’s safety.

Any imminent threat has to be detected on time and action shall be taken towards the client’s best protection.

Education:

Bachelor of Secondary Education Major in MAPEH

Mandaue City College Main Campus, H. Abellana St., Basak, Mandaue City Graduated

- 2017

Lamac National High School - 1999

Lamac, Pinamungajan, Cebu, Philippines

Trainings and Seminars Attended:

PORT FACILITY SECURITY OFFICER (PFSO) (IMO MODEL COURSE 3.21) October 3-6, 2022, at Centurion Security Training Academy, Inc. MJJM Mendez Building, Nasipit, Talamban, Cebu City

Control #: 2022-0005

Conducted by: RADM Edgardo M. Israel, AFP (Ret), Capt Anelito Gabisan, PCG (Ret), COL. Clarence Martinez, PA (Ret) LOSS CONTROL MANAGEMENT (LCM)

October 8-9, 14-15 & 22, 2021, at SafetyFirst-TC Academy, 2nd Floor TSAI Hotel and Residences, 11 Wilson Street, Lahug, Cebu City, Philippines

LCM Certificate No.: SFTC-LCM-2021-013

Conducted by: Mr. Reynel M. Bancal and Ms. Esmeralda C. Gamali CHEMICAL SAFETY / UNDERSTANDING SDS & SPILL CONTROL RESPONSE (16 Hours) October 28-29, 2021, at SafetyFirst-TC Academy, 2nd Floor TSAI Hotel and Residences, 11 Wilson Street, Lahug, Cebu City, Philippines

Certificate No.: SFTC-PUB-CHEM-2021-052

Conducted by: Mr. Reynel M. Bancal and Ms. Esmeralda C. Gamali BEHAVIOR-BASED SAFETY PROCESS (16 Hours)

December 2-3, 2022, at SafetyFirst-TC Academy, 2nd Floor TSAI Hotel and Residences, 11 Wilson Street, Lahug, Cebu City, Philippines

Certificate No.: SFTC-PUB-BBS-2021-031

Conducted by: Mr. Reynel M. Bancal and Ms. Esmeralda C. Gamali Attend the webinar entitled: Crisis Management

April 19, 2022

Conducted by: Engr. Archimedes O. Chua

Attend the webinar entitled: Emergency Preparedness and Response April 12, 2022

Conducted by: Engr. Dexter Alister V. Bacani, Resource Speaker Attend the webinar series (4 hours) of the 12th GAWAD KALIGTASAN AT KALUSUGAN with the theme: Recognizing Best OSH Practices Amidst Crisis

March 18, 2022

Conducted by: Noel C. Binag, CE, MPA, Executive Director Attend the webinar on: ISO Certification Process

April 5, 2022

Conducted by: Maria Lea C. Sarabia, BSIE, MMT, Managing Director Attend the webinar and passed the examination on: ISO 46001: 2019 Water Efficiency Management System Course and Water Efficiency Best Practices

April 4, 2022

Conducted by: Maria Lea C. Sarabia, BSIE, MMT, Managing Director Certificate no. SCS 103018Q/CIS 103018LS

Attend the webinar and passed the examination on; ISO 45003: 2021 OHSMS – Psychological Health and Safety Work – Guidelines for managing Psychosocial Risks February 7, 2022

Conducted by: Maria Lea C. Sarabia, BSIE, MMT, Managing Director Certificate no. 2022 – OHSPsyB7-10

Attend the webinar entitled: POLLUTION CONTROL OFFICER April 6, 2022

Conducted by: Dr. Kristopher Ray S. Pamintuan, Resource Speaker Attend the webinar entitled: Learning to Live with Covid-19 thru Food Safety Practices March 2, 2022

Conducted by: Pauline C. Galino, Managing Director Attend the webinar entitled: “Every Mind Matters: Mental Health Awareness in this time of Pandemic” December 3, 2021

Conducted by: Noel C. Binag, CE, MPA, Executive Director Attend the virtual launching (3 hours) of the 12th GAWAD KALIGTASAN AT KALUSUGAN with the theme: Recognizing Best OSH Practices Amidst Crisis December 27, 2021

Conducted by: Noel C. Binag, CE, MPA, Executive Director Webinar: Chemicals Regulatory Compliance in 2022 Content:

- An overview of the impact of EU Reach Legislation

- How to navigate the chemical regulatory landscape to ensure product marketability

- Product stewardship and EU and Global Regulatory Monitoring and Management - February 17, 2022

Webinar on DOLE Department Order 198: What Every Employee, HRs, Managers, Supervisors, Employees, and Contractors/Sub-Contractor Should Know January 8, 2022

Conducted by: Engr. Robert C. Rubina

Certified Closed-Circuit Television Training Course (CCTV) – January 28 & 29, 2021 Certificate Number: CCTV 21-02-006

Conducted by: Engr. Mel Laurence F. Sabado, CCTV Operator Specialist Basic Occupational Safety & Health Course (for SAFETY OFFICER 2) – December 7 & 11, 2020 DOLE OSHC STO Accreditation No.: 103*-******-***

BOSHC Certificate No.: SFTC-BOSHC-2020-005

SafetyFirst-TC Academy, Support BPO Building, Hernan Cortes Street, Cabancalan, Mandaue City, Cebu Conducted by: Mr. Reynel M. Bancal, President, Accredited OSH Consultant Ms. Esmeralda C. Gamali, Program Technical Advisor, Accredited OSH Consultant Professional Industrial Security Management Program – September 14 & 17, 2015 Philippine Society for Industrial Security

Sarrosa International Hotel & Residence, F. Cabahug St., Cebu City, Philippines Certification No.15-910531 - Certified Security Professional (CSP) Conducted by: Dr. Eduardo M. Fulgencio, Ph.D.,CSP, CFE, International Ships and Port Facility Security Seminar (ISPS) – November 11, 2016 CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Mr. Eduardo M. Catabas Jr., MPA., CSP

Terrorism, Sabotage and Knowing the Enemy Awareness Seminar – September 17, 2013 CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Military Intelligence Group Region 7 - ISAFP

Basic Security Supervisory and Leadership Seminar – February 17, 2013 CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Mr. Junnel D. Espedido, RCrim, CSP

Observation, Description, Identification and Control Seminar (ODIC) – October 13, 2012 CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Mr. Junnel D. Espedido, RCrim., CSP

VIP Close Protection Seminar – September 07, 2012

CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Mr. Junnel D. Espedido, RCrim., CSP

Seminar on Physical Security and Facility Awareness – August 25, 2012 CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Mr. Junnel D. Espedido, RCrim., CSP

International Ships and Port Facility Security Seminar (ISPS) – December 08, 2012 CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Mr. Junnel D. Espedido, RCrim., CSP

Defensive Driving Seminar – September 24, 2011

CEDC Training Room, Brgy., Daanlungsod, Toledo City, Cebu Philippines Conducted by: Mr. Ricardo L. Uy, Lecturer, Operation Division, LTO Region 7 International Ships and Port Facility Security Seminar (ISPS) – March 19, 2011 Toledo City, Cebu Philippines

Conducted by: Capt. Rogelio M. Navarro, Security and Safety Consultant CERTIFICATION OF ELIGIBILITY

Civil Service Commission Certificate Number: 220********* Date Issued: 14 January 2019

CERTIFICATE OF APPRECIATION – 22 June 2018

As Participant in the TABLE-TOP EXERCISE conducted by Cebu Port Authority through West Cebu Port Facility Security Advisory Council in cooperation with Global Business Power at GBP Daanlungsod, Toledo City, Cebu, Philippines

Engracio A. Bucag, Chairman West Cebu Port Facility Security Advisory Council Neil Angelo R. Sanchez, OTS Visayas

PERSONAL:

Date of Birth: 02 December, 1981

Place of Birth: Lamac, Pinamungajan, Cebu 6039 Philippines Marital Status: Married

Spouse: Elenita Manliguez De Gracia

Children: Maria Dela Paz, Charles Garnet, Sheinna Mae Angel, Kent Noah, Grant Emercianne Marie, Alyzza Elioza Amore

REFERENCES:

1. Mr. Junnel D. Espedido, RCrim., CSP

Head, Protection Asset Dept., ePLDT, Inc.

IDC Bldg. Danny Floro St., Pasig City

Mobile: +639*********

2. Mr. Arvin C. Dakay, RCrim., CSP

Team Lead RMAP/DIAP

ePLDT Vitro Cebu Data Center

Mobile: +639*********

3. Mr. Jerome B. Anadeo, CSP

RMAP/DIAP

ePLDT Vitro Cebu Data Center

Mobile: +639*********

I hereby certify that the above information is true to the best of my knowledge and belief. BERNIE J. DE GRACIA, CSP

APPLICANT

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