ANGELA

FILLMAN

Pottstown, PA *****

484-***-****

ad2iy1@r.postjobfree.com

PROFESSIONAL SUMMARY

Positive and upbeat sales professional connects with customers, maintains documentation and exceeds quotas. Increases solid revenue streams by keeping open lines of communication with established and potential customers. Prospects for new business while capitalizing on emerging sales opportunities. Willing to take on any task to support team and help business succeed. Offers strong leadership and intrapersonal abilities.

SKILLS

Strong sense of client and customer needs

Experience with various design programs

Expert in Microsoft products

Experience in ecommerce platforms

CRM tracking

Sales strategy innovation

Ability to multitask

Problem solving

Attention to detail

EXPERIENCE

Sales and Service Leader

Sephora Willow Grove, Pennsylvania

July 2022 – July 2023

Cultivated a positive store culture aligned with customer's values within the store

Provide timely feedback and coaching to all employees equitably, including celebration and re-direction

Inform exempt leadership of any employee performance issues

Conduct routine audits to ensure Services policies are followed

Ensure employee licenses are current, compliant, displayed and renewed on time

Manage event pre-work, including inventory requests, OLR, Instagram posts, updating Happening@ and events calendar backstage, local business outreach, and brand event kickoff calls.

Lead Skin Therapist

Hand and Stone Massage and Facial Spa Wyomissing, PA

July 2019 - Current

Trained to perform skin treatments such as facials, Dermal Infusion, microdermabrasion, chemical peels, LED services and all facial/body waxing

Maintains cleanliness and sanitation protocols to state board expectations

Lead the department with sales, upgrades, and general team leadership.

MAC Artist/Skin Therapist

Ulta Beauty Pottstown, PA

October 2018 - July 2019

Maintain and strive to meet daily and weekly sales goals

Invite and conduct store curated events for makeup application, product knowledge and lessons

Change planograms and signing weekly to match ad.

Cosmetics Operations Manager

Bloomingdale's King of Prussia, PA

September 2016 - January 2018

Assist Marketing and Business Managers with daily sales reports and day to day management tasks

Monitor workload including receipts, RTVs, and achieve Workload Completion Standard

Administer department activities, participate in department meetings, conference calls and store meetings; handle customer issues as needed

Maintain relationship with New York buyers and planners.

Skin Therapist

Hand and Stone Massage and Facial Spa Royersford, PA

March 2014 - November 2018

Hand and stone massage and facial spa

Performed skin treatments such as facials, microdermabrasion, chemical peels, LED services and all facial/body waxing

Assisted Lead Esthetician with product inventory and training of new hires.

EDUCATION

Bachelor of Arts (B.A.) - Marketing and Digital Marketing

Strayer University

July 2024

Associate degree - Marketing and Business Administration

Lansdale School of Business, Lansdale, PA

June 2020

Esthetics License

Metro Beauty Academy, Allentown, PA

November 2013

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