Carolyn Love

Cell: 206-***-**** / Email: carolyn*71live.com

Objective

Seeking a position as Mortgage Loan Officer

Summary of

Qualifications

** ***** ** ******** *****

Over 20 years of sales and professional experience.

Excellent interpersonal skills; resolve issues quickly and fairly.

Recruiting, training and coaching to achieve production

Self management; ability to prioritize tasks and deliver desired outcomes.

Committed to customer satisfaction; personal accountability.

Excellent verbal and written communication skills.

Problem solving.

Skills: Multiple Mortgage Operating Systems; current BECU Workbench.

Windows XP, Microsoft Word, Excel, Publisher and Internet services.

Employment

History

Mortgage Loan Consultant/Pre-Purchase Mortgages Sales

Gesa Credit Union September 2020

BECU Home Mortgage/Contracted June 2019 – September 2020

Procura Mortgage dba Alaska Credit Union March 2018 June 2019

City Wide Mortgage September 2016 – Jan 2017

Bank of America August 2015 September 2016

Ditech Mortgage September 2013 July 2015

U. S. Bank Home Mortgage February 2008 August 2013

Loan Network, L.L.C., Seattle, WA December 2000 February 2008

Respond to referrals that are generated from both lender and own business channels. Analyze financial and credit data, determine borrowers financing objectives, advise members on product/pricing policies and guidelines. Ensure to provide exceptional member and partner service by maintaining thorough knowledge of lending programs, policies, procedures and state, and federal regulatory requirements.

Guerlain Cosmetic and Fragrance Company November 1995 January 2000

New York, N. Y.

Sales Representative

Provide account management to retail department stores in Western Washington.

Developed monthly sales plan; set goals; identified account maintenance and forecast sales goals. Event planning and coordination of in-store promotions and vendor shows.

The Boeing Company, Seattle, WA February 1988 November 1995

Human Resources Specialist

Occupational Safety and Health Advisor

Benefits Specialist, Labor Relations, Recruiting and Training

Facilitation of company/states’ occupational safety and health program ensuring government compliance, with emphasis in ergonomic practices and training.

Education

Business Administration, Seattle Community College, 1999

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