Autumn Colbert
****, ********** *****, ****, **, 75409, United States
ad2iud@r.postjobfree.com
Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
Creative
Energetic caregiver
Self-sufficient
Certified in CPR
Storytelling and crafts
Active listening
Infant and child CPR certification
Friendly and likeable
Business Strategy
Dependable
Self-motivated
People-oriented
Tact and sensitivity
Customer service
Daily specials memorization
Stocking and replenishing
Guest relations management
Sales expertise
Team standards
Hospitality service expertise
Food running
Menu presentation
Guest seating arrangements
Performance improvement
Communication skills
High School - 2020
Anna High School - Anna, TX
Professional Summary
Skills
Education
Server - February, 2023 to Present
PINSTACK Allen - Allen, TX
Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
Was frequently complimented by customers for going above and beyond my normal responsibilities. Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages.
Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies. Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible.
Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.
Kept the tables clean and tidy with tableware, glassware, silverware, and linens. Kept track of the event's finances, including initial deposits, payments due, and balances at the end. Took credit card, cash, and gift certificate payments and gave cash transactions change. Folded napkins and prepared silverware sets to ensure an adequate supply for the host station. Provided excellent service by creating a warm and welcoming environment. Provided prompt service to customers in order to maintain high levels of satisfaction. Helped guests navigate menus by demonstrating a thorough understanding of food, beverages, and ingredients.
Daycare Teacher - August, 2021 to March, 2023
Deep Roots Montessori - Anna, TX
Implemented reading and writing workshops to improve student literacy and support school reading programs.
Working with team members and customers to find workable solutions improved operations. Kept track of my activities, behaviors, meals, and naps on a daily basis. Managed
Ensured
Had planned ahead.
Monthly activity schedules were created to balance play, rest, and learning time. Encouraged children's curiosity, exploration, and problem-solving at their developmental levels. Encouraged good behaviors using positive reinforcement methods. Urged the kids to be patient and understanding of others. Used positive discipline and followed the warning, timeout, talk, and parent check-in policy. Improved sensory abilities by exposing children to a variety of textures and shapes. Observed children in order to identify those who needed extra help and devised strategies to help them. Built constructive and open relationships with families with forthright yet friendly communication. Created a safe environment for children to play in. Work History