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Customer Service

Location:
Midwest City, OK
Posted:
January 07, 2024

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Resume:

Marsha Dill

Very dependable and hard worker

Midwest City, OK 73110

ad2iu9@r.postjobfree.com

+1-405-***-****

* ***** ** ********** ****..warehouse, assembly line, manufacturing, production. Skills to name a few such as safety, foam insulation, brake press, machine operator, packer, pallet jack. 30 years of health care including Behavior, also experienced sorter, cashier, retail, stocker, waitress, server, cook, I am able to work extra hours/ overtime.

Im a workaholic!

My goal is always make sure the customer is happy and do what it takes to make sure they are happy and leave with a smile on their face is my mission:) Demonstrated behaviors consistent with core values of teamwork/ relentlessly Dependable, Appreciation and Respect, Innovation and constant Improvement and nourishing customers! Authorized to work in the US for any employer

Work Experience

Residential/Commercial Cleaning

Several different companies - Oklahoma City, OK

October 2018 to Present

I clean for different companies and some of their personal homes in my spare time. References available $16 an hour

Customer Service Representative/Claims Processor

ACT Advance Call Center Technologies - Norman, OK

Present

Authentication on card holders making disputes on their card, canceled their cards, etc. send out new cards

Housekeeping/Laundry/CNA

Healthcare agency - Oklahoma City, OK

September 2021 to January 2023

Took care of residents

Laundry

Housekeeping

Sorter

UPS - Oklahoma City, OK

June 2020 to March 2021

Sort zip code to color package goes to, keep area clean Subway Sandwich Artist/cashier/dishwasher

Subway - Oklahoma City, OK

July 2019 to November 2020

Made sandwiches

Cashier

Clean and did closing duties

Counted register and closed up register

Dishwasher

Sales

Cook/Cashier/Dishwasher/Prep

Braum's Ice Cream and Dairy Stores - Oklahoma City, OK August 2018 to May 2019

Cook and cashier

• Prepared meals in accordance with customer dietary requests

• Ensured cooked food was correct temperature according to compliance guidelines

• Prepared beverages orders

• Responsible for cleaning restaurant

Assembly Line Worker

Clearwater Paper Corp - Oklahoma City, OK

February 2014 to March 2017

Label and put tissue in boxes, wrap and get them ready to be shipped Line Cook/Cashier/server/sales

The hamburger shoppe - Ada, OK

June 2012 to 2014

• Line cook I would wait on customers get their order go in back and help cook then when done I take their payment.

• Peeled and washed vegetables

• Waited on customers

• Served customers

• Cleaned restaurant and closed the shoppe

• During this time I worked 2 jobs at different locations. Im a hard worker

• Sales

Machine Operator, packer

Solo Cup Company - Ada, OK

September 2009 to April 2011

Thread plastic through machine, worked on 12 different machines on assembly line, packed boxes and put on conveyer belt, moved full pallets of product to destination Behavioral Health Technician

Rolling Hills Hospital - Ada, OK

June 2007 to July 2008

Interacted routinely with patients, observe behaviors and communicate to nursing staff. Oversees or assist patients with activities, assures supervised is conducted at 15 min intervals, facilitates patient educational rehabilitation groups which cover social skills, coping skills, anger management, treatment goals. Communicates therapeutically and professionally with patients, visitors, caseworkers, completed and maintained required documentation, assisted with follow up and paper work as required on incidents and events that may take place in facility. Patient monitoring Prep Cook/Cashier/waitress/server

Pizza Hut - Muskogee, OK

November 2005 to December 2006

Did everything! Prep the dough, made the dough I would do all the opening duties and a lot of times I would do the closing duties so pretty much my 2nd home! But I loved it! I worked other jobs on my days off to support my family

PCT

Midwest City Regional Hospital - Midwest City, OK

January 2002 to April 2004

Took care of patients, checked vital signs, checked blood sugar levels Fabrication Technician

Climatemaser - Oklahoma City, OK

June 2000 to August 2002

paint line, spot weld, brake press

Cook/Cashier

McDonald's - Muskogee, OK

January 1990 to August 1994

Cooked.

Cashier

Closing duties

• Ensured cooked food was correct temperature according to compliance guidelines

• Prepared beverages orders

• Responsible for cleaning restaurant

Education

Occupational in CNA

Metro Technology Centers - Oklahoma City, OK

March 2003 to April 2004

Graduate

Charles Page High School

Skills

• Basic power tools, pallet jack, thread plastic thru machine, (2 years)

• spot weld, paint line, brake press (1 year)

• Pct (2 years)

• Housekeeping (5 years)

• Cashier (5 years)

• Customer Service Skills (2 years)

• CSS (2 years)

• Data Entry (3 years)

• Documentation

• Answering phonea (1 year)

• Safety (8 years)

• Team Building (3 years)

• Acute care

• Hospital experience

• Primary care

• Behavioral health

• Manufacturing (8 years)

• Heavy equipment operation

• Heavy lifting

• Patient monitoring (2 years)

• Alzheimer's care

• Cash handling (5 years)

• Caregiving (10+ years)

• Cash registe (5 years)

• Fabrication (1 year)

• Housekeeping (10+ years)

• Laundry (2 years)

• Answering telephone (8 years)

• Commercial cleaning (2 years)

• Monitor, stock and orders when shortage is low (4 years)

• Meal preparation

• Dementia care

• Janitorial experience

• Custodial experience

• Cleaning

• Nursing

• Food preparation (4 years)

• Good communication skills (10+ years)

• Set up work stations (2 years)

• Prepare ingredients (2 years)

• Knowledge of various procedures and methods grilling and frying (2 years)

• Sanitation (2 years)

• Sanitized and orderly environment in kitchen (2 years)

• Stocking (5 years)

• Store food properly (5 years)

• Excellent physical condition and stamina (10+ years)

• Social listening (10+ years)

• Vital signs

• Medication administration

• Dishwashing (5 years)

• Waitress (3 years)

• Server (3 years)

• Windows Remote Desktop (1 year)

• Customer service (4 years)

• Customer service representative (4 years)

• Analysis skills (1 year)

• Microsoft Office

• Account management (1 year)

• Call center (3 years)

• Ach (1 year)

• Computer skills (4 years)

• Lexis-Nexis (1 year)

• Computer Networking

• VPN

• Microsoft Windows Server

• JavaScript

Certifications and Licenses

CNA

February 2003 to April 2004

CPR

May 2022 to August 2030

Mat

August 2022 to August 2024

Additional Information

I'm dependable, fast learner, hard worker, willing to work overtime, willing to learn, self starter, motivation, safety, able to work 12-hour shifts, have own transportation.



Contact this candidate