Michelle Noble

Trenton, NJ *****

ad2irm@r.postjobfree.com

+1-609-***-****

Reliable supervisor, customer service with strengths in inventory management, training and customer interaction.

Friendly, knowledgeable.

Skills- hard-working team player. Proven success in satisfying sales Dispute mediation objectives and securing repeat patronage. Customer-focused Retail Retail loss prevention

Sales professional with solid understanding of retail dynamics, Relationship selling marketing and customer service. Offering 6 years of experience Merchandising providing quality product recommendations and solutions to meet knowledge customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and Cash handling sales expertise. accuracy

Cash register operation

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Supervisor

Starbucks - Lawrenceville, NJ

August 2023 to Present

I lead each shift, working alongside my team of baristas. Delivering quality customer service and expertly- crafted products. To guarantee everyone's safety throughout every shift, I have to adhere to Starbucks operational regulations and procedures, including those pertaining to cash handling, security, and safety. General Sales Associate

European Wax Center - Lawrenceville, NJ

March 2022 to August 2022

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals. Educated customers on product and service offerings Pharmacy Technician

CVS Pharmacy - Township of Hamilton, NJ

October 2021 to March 2022

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Doing data entry, answering phone calls, filing paperwork interact with customers, resolve their complaints, and ensure they’re satisfied with my services I have • Patience

• Confidence

• Attentiveness

• Responsiveness

• Adaptability

I'm also well in

• Prioritizing

• Decision making

• Resource allocation

• Multitasking

Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals. Educated customers on product and service offerings. Customer Service

Pep Boy Auto - Levittown, PA

February 2021 to July 2021

Sales Associate

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals. Educated customers on product and service offerings. Education

High School Diploma

Rowan University - Glassboro, NJ

September 2022 to Present

Skills

• Dispute mediation

Retail loss prevention

Relationship selling

Merchandising

Cash handling

accuracy

Cash register

operation

Written and oral

Customer service

October 2019 to April 2020

Journeys Lawrence, NJ

Sales Associate

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Recommended merchandise to customers based on needs and preferences.

Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Recommended optimal merchandise based on customer needs and desires.

Offered product and service consultations and employed upselling techniques.

October 2018 to November 2019

Skyzone Hamilton, NJ

Party Host

Supervised activities of dining room staff to maintain service levels and support guest needs.

Set up and decorated menu marketing boards with current meal and drink specials.

Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Enhanced guests' experiences by fulfilling special requests during visits.

Operated the cash register, collected payments and provided accurate change.

June 2017 to August 2018

Ymca Of Trenton Trenton, NJ

Summer Camp Counselor

Observed participants for signs of physical distress and stopped activity to administer care.

Diversified recreational offerings by building and overseeing activity schedules.Enforced discipline and policies to protect safety of recreational activity participants.

Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining a safe environment. Checked and secured life jackets and safety equipment around lakes or onboard boats and kayaks to reduce injury or accidents. Prepared for inclement weather in advance by planning indoor activities.

Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.

October 2017 to March 2018

Staples Princeton, NJ

Sales Associate

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Kept apprised of emerging trends and provided informative customer service to assist in product selection.

Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

Offered product and service consultations and employed upselling techniques.

Recommended merchandise to customers based on needs and preferences.

• Goal oriented, positive, communication skills, people skills, problem-solving skills, leadership skills, time management skills

• Microsoft Word

• Conflict Management

• Pharmacy Technician Experience

• Inventory Control

• Compounding Medications

• Typing

• Medical Billing

• Negotiation

• HIPAA

• Order Entry

• Insurance Verification

Certifications and Licenses

Driver's License

May 2022 to April 2026

Assessments

Customer service — Proficient

January 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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