John T Payne

Greater Seattle, WA • 408-***-**** • ad2irc@r.postjobfree.com • linkedin.com/in/johnpayne3

MATERIALS & ENGINEERING DEVELOPMENT AND MANUFACTURING OPERATIONS SENIOR LEADER

Proven and successful experience in the technology development and implementation arena. Detailed knowledge and extensive experience in materials and hardware manufacturing, polymer & materials R&D, manufacturing process engineering / optimization and the CMF/CMD surface technology-finishing field. Specialized in new material development and NPI activities across many distinct business niches and areas. Highly knowledgeable and well known in the in CMD/CMF, coatings, surface treatment, and new technology development industry. Renowned expert focused on design and materials integration, material and performance property interactions, manufacturing process control, organic & inorganic coatings, inks, anodization, vapor deposition, e-chemistry, polishing, blasting & pretreatments on a wide variety of surfaces, substrates, and materials industry. Experienced and skilled at coatings formulations and application across all technologies and physical forms. Skilled at Automation and Manufacturing integration at various scales. Expertise in metrology and QA/QC engineering. Exhibited successful engineering and team leadership at all levels in organizations. Experience in manufacturing sites across the globe working with Contract Manufacturing (CM), OEM, ODM, and sub-Tier-1 suppliers. Demonstrated success in quality, lean, and JIT processes. Cost and quality driven polymer process engineer and materials mechanical engineer. US Citizen with active TS/SCI clearance. Well-published multiple patent holder.

Core competencies include:

Innovative Material and Process Technology Development • R&D methodologies and implementation • Technology, Hardware, CMF, Coatings Leadership and vision • Team Leadership • Engineering Management • Operational Leadership • Manufacturing Design • Manufacturing Implementation & Process Improvement • Factory Automation and Metrologies • QA/QC Methodologies • Reliability Testing & Measurement • Paint, Coatings, & Inks Technology Formulations and Development • 6 Sigma and Lean Manufacturing • Mentor Leadership • Material Technology Development • Paint & Materials Application Processing • Polymer, Plastics, and Metals Technologies • Organic and Inorganic Coatings • Electrochemistry Processes and Application

EXPERIENCE

The Boeing Company, Auburn, WA

Boeing Research & Technology, Materials & Manufacturing Technology, Chemical Technology

Senior Inorganic Finishes MP&P Engineer, March 2023 – Present

Senior Engineer of the group which consists of 14+ Engineer and Technicians working in the Light Metal Finishes Inorganic Team, MM&T Chemical Technology Group supporting Inorganic finishes across all Boeing Businesses – BCA, BDSS, BGS & BCC. Training for Specification Custodian responsibilities for numerous corrosion protection technology specs, alkaline cleaning specs, cleaning and deoxidizing specs, and chemical conversions coatings specs supporting both material and process.

Key Technical Leader chairing, planning, organizing, coordinating and facilitating activities between groups, and numerous manufacturing & Technical Laboratory sites, for the scale up activities and future qualification of new non-chromated paint stripper materials for use in manufacturing stripping operations.

Engineer responsible for recommending and proposing manufacturing “Ship at Risk” identification and remediations across Auburn Site Boeing manufacturing operations. Working directly across facility site Teams and Organizations for "Ship at Risk" identification and possible reductions and Spec/Process improvements.

Spec Custodian for 3 manufacturing and technology specs requiring coordination with other Boeing Business Units, Teams, Suppliers and manufacturing sites ensuring compliance and quality.

Technical Lead Engineer (TLE) for the Team. Coach, train, and mentor younger/newer engineers/Technicians in the group. Ensure effective use of standard and/or technically acceptable processes and tools. Advise on the right engineering/experimental approach and help resolve risks and issues. Foster an open communication environment within the team and with first line managers to enhance work efficiency. Provide on the job training and supervision to team members as needed. Ensure qualification testing statement of work (SOW) meets program objectives. Strengthen engineering acumen, rigor, and accountability for the team.

Microsoft Inc., Redmond, WA

SURFACE Mechanical Engineering Finishing Engineering Team – Materials, Coatings & Technology Development (CMF)

Senior Principal Engineer, November 2019 – December 2022

Planned, lead, and successfully executed remote Technology Development efforts during workplace shut downs with 4 different technology suppliers, covering 7 technology categories, spanning USA/Asian time zones, and spanning all Microsoft Teams and Device groups. IC solely responsible for Low VOC Coatings Technology Development Qualification to meet China National Regulation GB30981-2020 requirements across all Microsoft painted parts and devices.

Organized and participated in quarterly and future GB/VOC/Paint material regulations discussions with paint suppliers, China GB committee members, CELA, RS, and other internal and external Teams both domestically and in China.

Key IC who headed and organized the larger team including Microsoft Responsible Sourcing (RS), Mechanical Sourcing (MES), CELA, Microsoft ME Hardware (ME) and Factory Engineering and Management (FM-ME) Teams.

Orchestrated CMF Low VOC paint technology development with Paint Suppliers and Applicators utilized in Microsoft manufacturing from T1 thru T3, including USA and Asian-based paint material suppliers to meet China GB VOC regulations.

Qualified CMF Low VOC Technologies to meet or exceed GB 30981-2020 requirements across all Microsoft Hardware devices including SURFACE Pro, ProX, Book, Laptop, Hub, HoloLens, PC Accessories, and Audio: Over 1800 painted parts, 100 different paint technologies/systems, 8 different paint suppliers, and 15 paint applicators.

Developed and qualified CMF black MAO technology as a pretreatment technology on Aluminum and Magnesium substrates in preparation for finishing to meet ID and RE cosmetic and Reliability requirements.

IC executed paint application transfer optimization studies at 3rd party partners to improve paint usage and application methods to include facility changes, new application equipment, and new application processes.

Chaired the team to investigate novel methods to incorporate CMF technology anti-fingerprint technologies via enzymes and other biological materials in currently used coating and finishing technologies to include, paint and anodization.

Key Author of the CCB and EC Build management methodology. Reduced duplication of development efforts across teams as well and changes that cause unforeseen product issues.

Championed Team Core behaviors and principles, reiterating established processes and methods, being disciplined, and sharing the decision-making process with our peers.

Microsoft, Inc Redmond, WA

SURFACE ME Development Team – Materials & Coatings Technology Development (CMF)

Senior Director, October 2017 – October 2019

Directed a Global team across USA and Asia to define, develop and validate all technologies - coatings & materials for SURFACE Hardware and PC Accessories. Key Technology Development leader who launched the first Black SURFACE Pro Tablet including required novel materials, technology, application methods and processes as well as novel analytical techniques to understand and quantify successful application.

Directed and lead the CMF Technology Team in developing new AFP technology for Anodized finishes.

Supervised efforts to incorporate two separate new AFP CMF technology materials for Anodized SURFACE Laptop and SURFACE ProX Tablet during simultaneously program launch.

Guided the Team for technology development and implementation of coatings and other hardware technology across all platforms including SURFACE Pro, ProX, Laptop, Book, Hub, and HoloLens into manufacturing.

Coordinate internal and external R&D activities in hardware materials, coatings material, process engineering, and CMF to match DEV and ID Product roadmaps.

Leader to bring to successful production a “Black” technology color SURFACE Pro including manufacturing methodologies, processes, and QA/QC metrologies. Visualized, identified, coordinated, and brought the black CMF technologies to fruition.

Microsoft, Inc Redmond, WA

MSC – NPI Process Engineering & Technology Development (CMF Lead)

Senior Director, June 2016 – September 2017

Guided a Global team across USA, Asia, and Europe to define, develop, and validate all SURFACE Hardware and Accessories materials and technologies, Process and Sub-Assembly Engineering, specialty processes engineering, and all CMF Engineering - material, paint, and finishing - efforts for SURFACE and other Hardware programs including accessories, keyboards, wearables, and phones.

Key leader member of Teams who launched the New SURFACE Pro Tablet, and SURFACE Laptop by managing, developing, and integrating new technologies and development actions into production ready processes within the current supply chain. Continued key leadership for technology development and implementation across all platforms into manufacturing with a focus on materials, hardware, CMF and new technology paths/needs.

Coordinated and integrated Team’s actions and impacts across business units, Teams, and product lines.

Coordinated internal R&D activities in materials, new technology, process engineering, and CMF to match DEV and ID Product roadmaps.

Coordinate, advise, and consult on R&R activities, material development, quality processes, and standards with Microsoft R&R and Manufacturing Teams and Microsoft Contract Manufacturers to recapture savings and products through our Customer Care activities.

Key leader to identify, deliver and qualify in production novel Microsoft Stainless Steel Logo materials across all SURFACE products in 12 weeks’ timeframe including material supplier raw material acquisition, processing, automation, and qualification.

Microsoft, Inc Redmond, WA

MSC – CMF Technology Development & Implementation (CMF)

Senior Director, December 2012 – May 2016

Headed a Global team across USA and Asia to define, develop, and process all CMF technology material, paint, and finishing efforts for SURFACE Family Product line and other Hardware programs including accessories, keyboards, wearables, and phones.

Key leader member of Teams who launched SURFACE Pro 1, 2, 3 & 4 focusing on all CMF technology aspects of each product including material functionality and cosmetics.

Guided the application and development actions of all enclosure pretreatment technology for Surface programs for aluminum, Magnesium, plastic, and composite materials covering CMF aspects of each product.

Leader responsible for successful Paint line manufacturing operations transfer from Flextronics to JuTeng, including line design, line expansion, and yield targets (>1000 miles apart in distance).

Leader responsible for line design and expansion to support new programs specific geometries and finishing requirements leading CMF efforts.

Guided, and managed the development and subsequent Qualification of MgC technology as a pretreatment and lead the effort to activate its use in our manufacturing space for Mg substrates.

Key engineering leader to save 90k+ parts WIP and implement metrologies to determine quality prior to assembly.

Key IC engineer to improve CMF paint technology and paint processing yields > 92%.

Key IC engineer to eliminate un-needed and costly processing step in paint, plating, and material handling resulting in a lower CoGs and improvement in manufacturing yields.

Key IC engineer to eliminate hazardous materials reducing operator exposure to Hydrofluoric acid and reducing chemical waste costs.

Leader and engineer responsible for delivering the first CMF “Anodized” process and matching paint color and application process to support the SURFACE Laptop family product line in 3 initial colors.

Apple, Inc., Cupertino, CA

Senior Coatings & Materials Engineer (CMF), October 2006 – December 2012

Traveled Globally to direct and orchestrate the development of all paint, ink and coatings technologies, defined processes and quality specifications to meet a wide range of product applications of different finishes and set coating cosmetic requirements across all Apple product lines (iMac, MacBook, MacBook Pro, iPhone, iPod, iPad, Apple TV, Mac Mini, Magic Mouse, etc). Lead Coatings Materials Engineer on all programs requiring coatings, paint, or ink of any kind.

Collaborated with Apple Product Design, Industrial Design groups, and Operations Teams on material selection, design feasibility and aesthetics of new painted part designs across global manufacturers ensuring paint technology development actions match product roadmap need in both performance and cosmetics.

Originally served as Apple’s only internal coatings technology expert. Personally responsible for all new coatings technology development on iPhone, Ipad, Ipod, Mouse, iMac, MacPro, and other Apple accessories.

Instituted continuous technology process improvement and innovative measures internally and externally within the supply chain.

Lead Engineer for RCA and remediation of technology issues in the supply chain.

Developed collaborative relationships with Apple internal Teams and personnel, as well as all manufacturers and suppliers developing and recommending technologies to meet product roadmaps, performance requirements, and manufacturing limitations.

Designed, developed, tested, qualified, and Implemented a new materials technology replacement on iPhone 3 to save $84MM in yield loss and customer returns.

Audited and improved display ink technology application process to save $18MM in product losses. (Not my area of responsibility)

Lead team and overall efforts to identify and eliminate coatings and adhesive technology defect/incompatibility interactions across all iPhone/iPad/iPod teams that were causing manufacturing defects, yield loss, and customer returns. Efforts required coordinating experimental and testing efforts across the global suppl chain as well as internal teams. Reported directly to the Sr. VP Apple Hardware on actions, results, and recommendations.

Sherwin Williams Automotive Finishes, Warrensville Hts, OH

Team Leader, November 2000 – October 2006

Lead, directed, supervised, and active member of multiple teams across several different areas of responsibility. Team Member of the Technical Cost Interface Group. Team Leader of a 3-man Automotive OE Exterior Team specializing in waterborne and solvent borne DTM, primer, basecoat, and clearcoat exterior paints for Tier I and II automotive suppliers. Co-Team Leader of a 9-man Automotive Waterborne Technology Research Group specializing in chromatic and metallic basecoat toner development while assisting in applications and clear coat development. Team Leader and responsible for a 5-man Vehicle Refinishes (VR) Certification Team as well as a 6-man Testing Team in all managerial, administrative, and supervisory roles.

Lead formulation in all teams assigned and utilizing all available technologies, specializing in urethane and urea coatings. Responsible for cost savings initiatives covering raw materials, product research & development, scale-up, and manufacturing for both domestic and international businesses. Responsible for mentorship program of younger group members.

Assisted in the developed a new VR Waterborne Basecoat line that met or exceeded all European required VOC regulations.

Specialized in urethane, acrylic, and alkyd technologies. Developed a low cure conductive melamine primer as well as a 1-coat adhesion promoter/primer surfacer for application to ABS and Noryl substrates. Developed a DTM coating for driveshaft utilized by Ford, Daimler-Chrysler, and BMW. Developed a next Generation OE clearcoat replacing current aging technology. Supervised cost saving measures to include re-formulation, RM consolidation, and resin development. Performed daily maintenance of accounts and customer service to include color changes, appearance adjustments, formulation changes, current product development, customer application modifications, and facility/technical visits. Also served as primary technology representative supervising technology transfers between our European technical partners.

Responsible for all planning, organization, and specific OEM VR panel testing requirements, necessary for 2001 GM, Ford, and Chrysler Vehicle Refinish (VR) Certifications. Actions ensured our 2001 re-certification for GM warranty paint, which accounts for over a $5,000,000 in sales.

Ferro Corporation, Cleveland, OH

VEDOC Powder Coatings ICG

Research Chemist III, October 1997 – October 2000

Orchestrated and lead all managerial responsibilities and daily work assignments to include appraisals of 2 to 5 technicians. Lead new Technology Development Team. Formulation focus is new technologies and applications across automotive, appliance, industrial, and general-purpose powder coatings.

Specialized in DTM polyester, epoxy, urethane, and TGIC technologies used in the appliance & automotive wheel business market.

Developed a new ‘High Heat Silicone’ powder coatings product line consisting of polyester urethane, acrylic, and hybrid chemistries capable of withstanding temperatures in excess of 900 degrees Fahrenheit.

Developed a new ‘Hot Grease’ Appliance powder coatings product line replacing an older, more troublesome product line with improved storage stability, handling, and application while maintaining current physical and chemical properties.

Primary researcher and formulator of a novel organic/inorganic scratch resistant powder coating through an innovative ‘reactive filler’ synthesis and subsequent formulation.

Performed UV research and development in the powder coatings appliance and automotive wheel business markets.

Organized and controlled the daily maintenance of accounts and customer service with GE, Pyramid, Superior, Rheem, and Maytag to include color changes, appearance adjustments, formulation changes, performance enhancement, current product development, and facility/technical visits.

MILITARY

Lieutenant Colonel (LTC) (Retired)

30 Years’ Service

Combat Veteran (multiple global tours)

Multiple “Peace Keeping” mission globally

Worked extensively with NGOs, GOs, and Foreign Governments globally

US Army Airborne Ranger

Multiple MOS Specialties & Qualification

US Citizen with active TS/SCI clearance

EDUCATION

Master of Business Administration (MBA) - International Business, Benedictine College, Atchison, Kansas

Master of Science: Polymer Science and Engineering – Materials and Technology Development, The University of Southern Mississippi, Hattiesburg, Mississippi

Master of Arts in Teaching – Curriculum & Instruction, Carson Newman College, Jefferson City, Tennessee

Bachelor of Arts – Chemistry, Biology, & Military Science, Carson Newman College, Jefferson City, Tennessee

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