Ciara Logan

Philadelphia, PA *****

ad2iqf@r.postjobfree.com

+1-215-***-****

Authorized to work in the US for any employer

Work Experience

Optometric Technician

Pikes Peak Eye Care - Colorado Springs, CO

July 2021 to May 2022

• Input patient demographics and/or medical history into EHR Revolution.

• Handle optical equipment and perform test(s)such as: Visual Acuity, IOPs/ Tonopen, C-20, Ishihara/ Randot, Optos (Retinal Imaging), OCT-ONH, Mac Cube, Corneal Pachymetry, Visual Field, and Pentacam.

• Thoroughly sanitize optical equipment after each patient work up.

• Apply dilation drops per doctors request.

• Answer phones and transfer calls to specific optical departments.

• Backup for front desk/ handled front desk duties as needed.

• Scan and file paperwork accordingly.

Front Desk Receptionist

Elite Vision - Colorado Springs, CO

July 2020 to November 2020

• Store keyholder.

• Sanitize and organize workspace.

• Politely greet patients to display a welcoming office environment.

• Answer incoming calls and emails in a timely manner.

• Schedule eye exams.

• Verify and ensure patient information is accurate and up to date.

• Verify insurance eligibility prior to services rendered.

• Scan correct documents into patient files.

• Fax patient referrals to specific providers per Doctor's request.

• Collect and process exam copays or contacts lens purchases through POS system.

• Navigate contact lens manufacture websites to place orders.

• Verify patient address and contact information as needed for direct shipping purposes.

• Dispense contact lenses orders and glasses.

Optician

Americas Best Contacts and Eyeglasses - Colorado Springs, CO December 2018 to May 2020

• Collected insurance information and provided the best sales options for patients.

• Responsible for all aspects of sales, billing, and insurance processing.

• Assisted patients with frame and lens selection that best suites patients' lifestyle and prescription needs.

• Took accurate measurements for multiple lens designs.

• Inspected eyewear lens prescriptions through a manual lensometer.

• Adjusted glasses and performed minor eyeglass repairs.

• Assisted patients with contact lens insertion and removal.

• Scheduled appointments and updated system with most recent contact and insurance information.

• Completed daily administrative tasks and maintain multiple eye wear displays. Customer Service Representative

Burlington Stores - Colorado Springs, CO

May 2017 to April 2018

• Handled cash, card, and check transactions between customer and retail store.

• Received and processed all payments according to standard procedures.

• Counted money back to customer to ensure correct cash back.

• Thoroughly inspected products being purchased for damages and price accuracy.

• Handled price checks, returns and layaways.

• Counted cash drawers at the end of closing shifts to ensure total closing costs. Education

High school diploma

Franklin Towne Charter High School - Philadelphia, PA September 2010 to June 2014

Skills

• Microsoft Office; Microsoft Excel; Type 45 words per minute

• Microsoft Word (10+ years)

• Microsoft Excel (10+ years)

• 10 Key (10+ years)

• Sales (4 years)

• POS (4 years)

• Cash Handling (4 years)

• Front Desk (2 years)

• Filing (2 years)

• Insurance Verification (2 years)

• Medical Scheduling

• Medical Office Experience

• HIPAA

• Coffee Experience

• Patient Care

• Phone Etiquette

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