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CONTACT

Address: Hanover, MD *****

Phone: 443-***-****

Email: ad2iof@r.postjobfree.com

LinkedIn: https://www.linkedin.com/public-

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EDUCATION

Bachelor of Arts, Sociology

Coastal Carolina University

August 2013

Conway, South Carolina

SKILLS

• Rapport Building

• Objections Handling

• Active listening

• Product Knowledge

• Coachable

• Proficient in Salesforce, Veeva

CRM, Zoho CRM, SMART data,

• Experienced with Microsoft Word,

Excel, and PowerPoint

• Client acquisition and retention

• Public Speaking/Presentation

skills and experience

• Skilled in negotiation and conflict

resolution

• Lead Generation

• Exceptional organizational and

time- management skills

• Resilient self-starter

• Approachable and enthusiastic

• Exceptional organizational and

time- management skills

• Frequent use of Zoom and

Microsoft teams

Professional Summary

Tenacious, client-focused, and results-driven Sales professional with expertise in selling both products and services in my roles as a Pharmaceutical Sales Representative and Community Sales. Eagerly seeking an Aesthetic Sales position in which I can utilize my enthusiasm and knowledge of the variety of components of the cosmetic and beauty field. Emphasizing keeping abreast of the ongoing innovation of skincare treatments, products, procedures, technology, and devices. Consistently surpass quarterly sales objectives by 10-20 % by capitalizing on my experienced rapport building, active listening, and in-depth product knowledge. Proficient in uncovering customer needs and leveraging new methods and solutions to drive client loyalty. As well as carefully analyzing reports and data to create an effective pre-call plan to strategically move the call forward and close for business. Rapidly created and accelerated business relationships with over 150 healthcare providers in 9 months across my territory resulting in better access and 20% increase in sales revenue. WORK HISTORY

Pharmaceutical Sales Representative October 2022-Present Pfizer/Ashfield Healthcare

• Dedicated to providing services to Ashfield’s client, Pfizer, as a part of their Paxlovid and Bivalent team- recently adding Prevnar 20 as well. Execute increasing awareness of high-risk COVID-19 patients by consistently staying up to date on product knowledge and driving education within primary cares, urgent cares, targeted HCPs, and pharmacies.

• Successfully launched Paxlovid within my first 8 months in the pharmaceutical industry; contributing to a milestone of the first oral treatment for COVID-19 to be approved by the U.S. FDA.

• Consistently surpass sales quota by 10-20 percent each quarter.

• One out of six representatives in the Mid-Atlantic region to hit all 3 required metrics for the months of January-March: including being in the top ten of highest Paxlovid and Comirnaty calls, and in the top 5 to send the most RTE’S (informative product information/materials emails on Veeva.)

• Establish, maintain, and develop strong relationships with identified customers to implement sales skills and strategies to directly impact the urgency and utilization of Paxlovid, Comirnaty, and Prevnar.

• Apply discretionary and entrepreneurial effort to ensure maximization of my territory’s potential.

• Exceed the minimum of ten sales calls per day; typically executing 12-13 calls; which include urgent cares, pharmacies, and targeted HCPs.

• Daily use of Veeva CRM to enter targeted calls, access media materials, target details, and engagement. Utilize this information to organize targets into categories and as a tool to create pre-call planning.

• Conduct weekly snacks and/or lunch presentations to providers' practices. Sales and Marketing Community Liaison November 2021-July 2022 2nd Family: Home Care and Support Services

• Generated leads by establishing strong relationships and fostering connections with new and existing referral sources.

• Prioritized accounts and implemented strategic sales, marketing plans, and community outreach efforts to successfully manage and expand accounts.

• Arranged and attended target potential lead meetings with Social and Case ALEXANDRA A. ANDERSON

ACCOMPLISHMENTS

Pharmaceutical Sales

Representative:

• Consistently exceeded quarterly

sales quota by 10-20 %

• 1/6 representatives in the Mid-

Atlantic region to hit all 3

required metrics for three

consecutive months: including

being in the top ten of highest

Paxlovid and Comirnaty calls, and

in the top 5 to send the most

RTE’S.

• Successfully launched Paxlovid

within my first 8 months in the

pharmaceutical industry;

contributing to a milestone of the

first oral treatment for COVID-19

to be approved by the U.S. FDA.

• Appointed the “Urgent Care and

Pharmacy Team Ambassador.”

• Consistently passed product

certifications on the first attempt,

exceeding the needed score.

• Our Pfizer Paxlovid team

continues to be # 1 in the district

in the region for most calls made

for the 6th month in a row.

Sales and Marketing Community Liaison

• Cold Called 50-60 potential

referral sources/accounts on

close to a daily basis.

• Generated new leads by 25 % in

an 8-month period.

• Hit and exceeded sales KPI’s by

30 percent for 5 months in a row.

• Brought in a new clientele base

from a previous job working with

the veteran community.

• Speaker at “Ask the Expert

Panel” hosted by Maryland

Senior Resource Network (MSRN)

• Invited guest speaker at The

Option Group’s, “Coffee Chat,”

presenting my companies

services to their Case Managers.

Workers, Geriatric Care Managers, Nurses, Discharge planners, Marketers, and more.

• Entered daily logs and appropriate information into our software database to share progress with the other members of the sales team.

• Functioned and served as the face of our business in the community which included hosting and attending presentations, participating in a variety of networking meetings/ events, and presenting at expos.

• Served as a point of contact between the organization and the community, potential new clients, and referral sources to increase quality referrals and enrollment.

Case Manager February 2021- July 2021

Renoxx Caregivers

• Provided comprehensive case management services to clients in the Adult Developmental Disabilities Administration program, such as educating them on resources, services, and programs to maximize care.

• Conducted initial client assessments, development, monitoring, and supervision of Individual plan and Behavior Support Plan implementation.

• Led staff training, continuous staff development, and onsite monitoring of Direct Support Staff.

• Resolved caregivers' grievances and complaints. Acted as the liaison between individuals, families, and CCS.

• Participated in Person-Centered Plan (PCP) meetings and collaborated with individuals served, while helping to form person-centered outcomes and goals related to individual's preferences and choices.

• Used Microsoft Excel regularly for client data entry and presented findings in weekly team meetings.

Respite Care Provider (Level 3 and 4) July 2019- November 2021 Strategic Resources Inc.

• Served as an Exceptional Family Member (EFM) level 3 and 4 Respite Care Provider to 7 military families with children and young adults ages 2-21 with special needs. Provided in-home care and assisted the EFMs with basic living skills as necessary. The medical conditions included those with Autism (verbal and non-verbal), cerebral palsy, seizures, and wheelchair bound.

• Administered medication, prepared meals, bathing, toileting, dressing, and ensured safety. Trained on, then implemented providing feeding assistance and administering medication to those clients who required such tasks.

• Utilized knowledge on each client's specific condition and needs to follow proper safety protocols.

• Created and implemented daily schedules for clients. Participated in enjoyable activities to provide mental stimulation and as a method to engage and teach social skills. Incorporated diverse activities to support social, emotional, and recreational needs of individuals under care.

• Developed strong and trusting rapport with the client and family. Applied Behavior Analysis Therapist July 2016- June 2019 Children Achieving Maximum Potential

• Worked under a BCBA to implement a plan based on that child's individualized needs.

• Delivered individualized treatment for children ages 7-18 diagnosed with autism spectrum disorder or other behavioral and social challenges using applied behavior analysis principles to aide in achieving targeted goals and behaviors.

• Analyzed session data, completed daily treatment logs, and written progress reports resulting in improved academic and adaptive learning skills.

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