Oak Park, MI ***** • 248-***-**** • ****.*****@*****.***
www.linkedin.com/in/mara-staller-starr
Mara Staller Starr
PROFESSIONAL SUMMARY
Seasoned Executive Assistant with extensive background in creating and streamlining office methods, Outlook calendaring, travel arrangements, expense reports and event planning. Highly experienced and dedicated, with knowledge of office management and supervisory experience in both non-profit and corporate settings. Detail-oriented, organized, conscientious, team player, possessing excellent written and verbal communication skills as well as exceptional customer service and creative abilities.
SKILLS
Microsoft Suite (Outlook, Word, Excel, PowerPoint, Publisher; Visio, SharePoint)
Google Suite (Docs, Sheets, Forms, Slides)
Virtual Meeting Platforms (e.g., Zoom, Microsoft Teams)
Communication Tools (Microsoft Teams)
Concur, PeopleSoft
Adobe Acrobat
Various Database Programs/CRM
Project Management
Event Planning
Highly Efficient
Detail Oriented
Team Player
Organized, Creative
WORK HISTORY
EXECUTIVE ADMINISTRATOR to CEO
Detroit Regional Convention Facility Authority – September 2022 to June 2023
Demonstrated talent for orchestrating multi-calendar schedules and effectively managing workflow and priorities of senior executive leadership
Duties included prioritizing emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements
Gathered and organized information, communicated with various stakeholders, developed and monitored plans to ensure projects were executed efficiently
Represented CEO/CFO, demonstrating ability to effectively engage with stakeholders
Organized and managed contacts; fostering positive relationships with DRCFA Board Members
Established harmony, cohesion and effective communication across all business units, acting as positive representative of the DRCFA
EMERGING TECHNOLOGY BUSINESS ANALYST
Advantage Technical (contract; Ford Motor Company) – December 2019 to March 2022
Coordinate multiple sources of information to create comprehensive presentation materials and training modules
Conceive and design visual concepts to convey messages via graphics, journey maps, and storyboards
Maintain digital storage of all current Quality Documents, including Rosters, Organizational Charts, Roles & Responsibilities and Business Continuity Plan
Track and manage all Requisitions, Purchase Orders, Invoicing and Receiving
Create and design monthly team newsletter highlighting team accomplishments, descriptions of new projects, acknowledge milestones
SharePoint Administrator; manage and organize online library housing presentation materials, team documentation and workflow management
Support Special Projects
SALES TECHNICIAN / ADMINISTRATIVE ASSISTANT
Blue Cross Blue Shield of Michigan – December 2014 to July 2019
Provided exceptional primary support to multiple directors and their managers as well as secondary support to the Vice President
Prepared correspondence, memoranda, and reports
Scheduled and maintained calendar of appointments, meetings and travel itineraries; coordinated arrangements and submitted expense reports
Created or combined PowerPoint presentations for customer meetings
Maintained department SharePoint site; responsible for document storage and file management
Assisted management in setting up new hires with equipment and appropriate accesses
Made decisions where operational guidelines/procedures were non-existent
EXECUTIVE ASSISTANT to SVP
Hantz Benefit Services – April 2013 to December 2014
Assistant to Senior Vice President and two Sales Specialists in Group Benefits Department
Responsible for maintaining all aspects of specialist's calendar and all information pertaining to group benefit proposals and current plans
Assist account managers, processors and analysts with tasks associated with groups' renewal packages
Prepare expense and mileage reports; coordinate travel itineraries and related arrangements
Development and assembly of Year End Reports, Summary Plan Descriptions, enrollment documents and presentations, and all paperwork for new and prospective clients
Communicated with internal and external contacts verbally and through written correspondence
Organize assignments, files and projects to help maximize executives' time and efficiency
EXECUTIVE ASSISTANT / OFFICE MANAGER
Congregation Beth Shalom – April 1999 to October 2012
Provided excellent executive administrative support to professional staff, executive director, clergy, and board of directors
Designed, developed and produced print communications
Managed synagogue calendar and congregational databases; prepared agendas for Board of Directors, staff meeting minutes, and all correspondence
Tracked supply inventory, researched new vendors and coordinated maintenance for all office machinery
Streamlined office procedures to increase productivity
EDUCATION
Wayne State University, Detroit, MI
Bachelor of Arts, Psychology, with a specialization in Human Development, including all aspects of
child development and behavior
CERTIFICATION
Notary Public, Oakland County, Michigan - 2029